Overview

The Krystal Suites, Penang

Grd Flr Lobby, Krystal Point Corporate Park, Jln Tun Dr. Awang, Bayan Lepas 11900, Malaysia
+60 4613 3333

$39+

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Overall guest ratings

6.2/10 Good
Based on 381 reviews
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Review highlights

  • 7.8
  • 4.5
  • 4.0
  • 1.8

Good to know

  • Spacious rooms

Nearby

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    About

    With a stay at The Krystal Suites, Penang in Penang (Kampung Sungai Nibong), you'll be convenient to RECSAM and Institute Pendidikan Guru and Penang International Sports Arena. This hotel is within close proximity of Queensbay Mall and Snake Temple.

    Rooms

    Make yourself at home in one of the 72 guestrooms, featuring kitchenettes with refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.

    Rec, Spa, Premium Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.

    Business, Other Amenities

    Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage.

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    Amenities

    • Free Wi-Fi
    • Outdoor pool
    • Air-conditioned
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Pets not allowed
    • Storage available
    • Internet
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    Reviews

    Guest reviews

    Overall Rating

    6.2 Good
    Based on 381 reviews
    • 7.8 "High comfort."
    • 5.9 "Location is acceptable."
    • 4.5 "Service is below average."
    • 4.0 "Rooms are not good."
    • 1.8 "Disappointing internet connection."
    • 1.0 "Generally quite dirty."
    • 0.6 "Horrible vibe."
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    Overall Rating

    6.4 Good
    Based on 57 reviews
    • 7.9 "High comfort."
      9.6 "96% thought rooms were spacious."
    • 6.3 "Location is acceptable."
    • 4.8 "Service is below average."
    • 3.9 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      0.8 "92% said rooms were dirty."
      0.2 "98% found problems with the furniture."
    • 0.9 "Generally quite dirty."
      0.8 "92% said rooms were dirty."
    • 0.8 "Horrible vibe."

    Overall Rating

    6.3 Good
    Based on 281 reviews
    • 7.5 "High comfort."
      9.3 "93% thought rooms were spacious."
    • 5.6 "Location is acceptable."
    • 5.0 "Food is average."
    • 4.1 "Service is below average."
      4.6 "54% found the staff to be unfriendly."
    • 3.7 "Rooms are not good."
      0.9 "91% said rooms were dirty."
      0.3 "97% found problems with the furniture."
      0.5 "95% thought they were poorly maintained."
      0.6 "94% complained about the bathroom."
      4.1 "59% were unsatisfied with the kitchenette."
      0.4 "For 96%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
    • 2.7 "Horrible pool."
    • 1.0 "Generally quite dirty."
      0.9 "91% said rooms were dirty."
    View all review categories

    Overall Rating

    5.6 Okay
    Based on 41 reviews
    • 7.9 "High comfort."
      9.6 "96% thought rooms were spacious."
    • 5.9 "Location is acceptable."
    • 4.0 "Rooms are not good."
      1.2 "88% said rooms were dirty."
    • 1.3 "Generally quite dirty."
      1.2 "88% said rooms were dirty."
    • 0.6 "Horrible vibe."
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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