The Krystal Suites, Penang

Grd Flr Lobby, Krystal Point Corporate Park, Jln Tun Dr. Awang, Bayan Lepas 11900, Malaysia
+60 4613 3333


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Overall guest ratings

6.3/10 Good
Based on 367 reviews
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Review highlights

  • 6.0
  • 4.3
  • 3.9
  • 2.8

Good to know

  • Spacious rooms


    Show all


    With a stay at The Krystal Suites, Penang in Penang (Kampung Sungai Nibong), you'll be convenient to RECSAM and Institute Pendidikan Guru and Penang International Sports Arena. This hotel is within close proximity of Queensbay Mall and Snake Temple.


    Make yourself at home in one of the 58 guestrooms, featuring kitchenettes with refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.


    Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.

    Business, Other Amenities

    Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage.

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    • Fitness center
    • Free Wi-Fi
    • Outdoor pool
    • Air-conditioned
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Pets not allowed
    • Storage available
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    Guest reviews

    Overall Rating

    6.3 Good
    Based on 367 reviews
    • 6.0 "Average comfort."
    • 5.9 "Location is acceptable."
    • 4.3 "Service is below average."
    • 3.9 "Rooms are not good."
    • 2.8 "Generally quite dirty."
    • 1.3 "Disappointing internet connection."
    • 0.7 "Terrible amenities."
    View all review categories

    Overall Rating

    6.7 Good
    Based on 11 reviews
    • 3.7 "Rooms are not good."

    Overall Rating

    6.3 Good
    Based on 326 reviews
    • 5.8 "Location is acceptable."
    • 5.8 "Average comfort."
    • 4.2 "Pool is below average."
    • 4.2 "Service is below average."
    • 4.0 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      0.6 "94% found problems with the furniture."
      1.3 "87% complained about the bathroom."
      4.6 "54% were unsatisfied with the kitchenette."
    • 2.8 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
    • 0.4 "Horrible vibe."
    View all review categories

    Overall Rating

    5.4 Okay
    Based on 29 reviews
    • 6.0 "Average comfort."
    • 3.9 "Rooms are not good."
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent Reviews


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