Overview

The Krystal Suites, Penang

Grd Flr Lobby, Krystal Point Corporate Park, Jln Tun Dr. Awang, Bayan Lepas 11900, Malaysia
+60 4613 3333

$38+

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Rates

Overall guest ratings

6.2/10 Good
Based on 372 reviews
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Review highlights

  • 5.8
  • 4.1
  • 3.8
  • 2.6

Good to know

  • Spacious rooms

Nearby

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    About

    With a stay at The Krystal Suites, Penang in Penang (Kampung Sungai Nibong), you'll be convenient to RECSAM and Institute Pendidikan Guru and Penang International Sports Arena. This hotel is within close proximity of Queensbay Mall and Snake Temple.

    Rooms

    Make yourself at home in one of the 58 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

    Business, Other Amenities

    Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Outdoor pool
    • Air-conditioned
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Pets not allowed
    • Free parking
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    6.2 Good
    Based on 372 reviews
    • 5.8 "Average comfort."
    • 5.8 "Location is acceptable."
    • 4.1 "Service is below average."
    • 3.8 "Rooms are not good."
    • 2.6 "Generally quite dirty."
    • 1.7 "Terrible amenities."
    • 0.9 "Disappointing internet connection."
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    Overall Rating

    6.8 Good
    Based on 7 reviews
    • 3.5 "Rooms are not good."

    Overall Rating

    6.4 Good
    Based on 331 reviews
    • 6.1 "Average comfort."
    • 5.6 "Location is acceptable."
    • 4.8 "Pool is below average."
    • 4.2 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
      1.3 "Air conditioning was criticized by 87%."
      1.3 "87% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      4.6 "54% were unsatisfied with the kitchenette."
    • 4.1 "Service is below average."
    • 2.6 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Overall Rating

    5.3 Okay
    Based on 33 reviews
    • 6.2 "Location is acceptable."
    • 5.8 "Average comfort."
    • 3.9 "Rooms are not good."
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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