Would you like to save as your currency permanently or for this visit only?
the delicious breakfasts, the charming and very helpful staff, (especially the receptionists, who answered every query, reconfirmed our air tickets and booked the electric buggy, ) and we appreciated the bus to the opera house. We liked everything, but would have liked a kettle for tea and coffee... but we realise this is not usual in Germany.
This is an almost luxury hotel, care being taken for every detail to satisfy the traveler. I appreciate first of all the gentleness of the reception desk personnel, ready to help the visitor in every aspect. I must mention here the parking, very secure, placed in the hotel’s underground with an elevator taking you directly to yours room floor. As from me, no reproaches
Large room, situated very well in the city
Excellent staff and restaurant, well set up to deal with a large number of people staying for the opera festival. The staff were excellent dealing with the booking, which for some reason never made it from booking.com to the hotel No air conditioning in the rooms, which for Franconia in the Summer is not so good
Comfortable hotel and excellent service. Great if you are going to the Wagner festival - the hotel provides refreshments before departure, a coach to take you to the theatre, and cushions for its hard chairs. A nice touch that the manager was there to great the guests on our return from the opera. The bathroom fittings were a bit elderly - the shower curtain in my room needed to be replaced and the toiletries were a bit downmarket for what is a fairly pricey hotel.
Very well situated, large room, good breakfast, quiet. soft beds
Easy to access and good parking facilities so far. No
Like most things in Germany, this hotel is perfectly predictable in its quality: decent, clean, friendly. It's also very conveniently located to the town's shopping centre. The bar is not really very cosy and someone still needs to explain to me why one has to pay for internet connections, whilst you get free ones in the local cafs in town.
The receptionist advised us of the sushi place which was closed due to refurbishment. On a check out the other receoptionist didn't speak any English and when we asked why the hotel charge stated that we paid with the VISA card as we paid by cash. She didn't explain anything, took the invoice from us, went somewhere and on return gave us correct invoice. Again, no explanations, no apologies.
price/location/good value/good restaurant bed comfort OK but minimal
The Hotel Bayerischer Hof is a small hotel with a very warm feel. The food is very, very good. The location and the service are excellent. From Desiree at the Front Desk answering all our questions, to Amy in the restuarant who helped us with our car's GPS, we can't say enough about the quality of the popele who work at the hotel. Of particular note was Sonja who runs the resturant at night. She was wonderful. Very charming. We very much enjoyed our chats with her during our meal. Rooms facing the front of the hotel can be noisy late at night.
Excelent Food in the Restaurant. Frendly Staff
staff were courteous, charming, helpful; room was spotless and quiet room a little warm at night (no aircon)
Very Central location. Good facilities. Helpful staff. Free Internet. Willingness to allow me to send a parcel by mail for collection when I arrived - especially appreciated. No air conditioning. No tea/coffee facilities in my room. No refrigerator. I understand that these are not normally found in European hotels.
The hotel stuff was very nice, did everything to my comfort. The flatrate internet was also very usefull. The location of the hotel was for me excellent - near the rail station ant the city center.
The location and my room was a decent size with a nice size bathroom. Make sure to get a room facing away from the train station if you need to open your window.
Sauna, food, location close to the station NA
We had a Junior Suite which was lovely. Worth the extra payment. The heating system seemed to be timed to come on when we were not in the room, so it was chilly at 6 pm and 8.30 a.m. Not too serious as the weather was lovely whilst we were there.
I was there to attend a performance at the Festspielhaus and the location was perfect for that adn teh old town. Staff were very friendly and I had an excellent lunch from the daily special menu, delicious and extremely good value and service. My standard single room was compact, very clean, comfy bed and met all my needs.
Friendly staff, traditional Bavarian decor and uniform, very close to the railway station but only a short walk to the centre, excellent breakfast buffet without the usual irritating music in the background, which for me is a rare and very welcome occurrence.
Friendly staff, comfortable rooms and good breakfast. Also very good location close to the train station.
It is cosy, within easy distance of conference venues. It is quiet and peaceful and service is prompt and handy.
Friendliness and helpfulness of the staff
The friendliness of the staff, breakfast was very good and its central location. No.
The room is small, but clean and well-furnished. The staffs are friendly. There is WiFi internet connection.
The staff were friendly. One computer at the reception with free use of internet would be good.
A friendly welcome. The hotel has an ideal situation and is very comfortable and relaxing.