Worst hotel we have ever stayed at. No internet service in the room. The bathroom was not very clean. There was only one bath towel and face cloth in the bathroom. When leaving in the morning the owner accused us of stealing a towel and face cloth. I would not recommend this hotel to anyone. To be accused of stealing from this joint was outrageous. It was also very difficult to communicate with the owner. She appeared to speak or understand very little of the English language.
Personnel très courtois et propre Chambre vieille matelas passé dates depuis longtemps comme toute la chambre et le bain avec de la rouille trop $$$pour une chambre de ce genre
Le fais que il n'y avais pas de cafetière dans la chambre doit sortir pour en avoir et pas de séchoir non plus .Bon prix aussi.
Good clean accommodations. Excellent service. I went to Priceline requesting hotels in Cornwall. Instead, Priceline suggested this hotel in Coteau-du-Lac, which was a 40 mi (60 Km) drive that I didn't appreciate in the dark after a long a busy day.
I liked the room, was very nice for the price. The location was also good, being right outside the city. It was a little confusing getting into the hotel lot from Transcanadienne Est or Rue St Jean - had to go down a small service road (Avenue Holiday) which has construction on it at the moment.
Well located and accessible by major highway. Rooms are large and nicely appointed.
The bedroom with separate sitting area was great. Room was well equipt and clean. Also pet friendly.
large room with separate bedroom - ideal for travelling with older children. restaurant on site and kitchen open unitl 10 pm
Family room setting Bit of noise from Highway
Close to mall, restaurants & grocery store. Room was well equipped with fridge, stove and seperate living area. Great for a family with kids but unfortunate there is no pool. Food at restaurant in lobby was good and well priced. Overall good experience but beware when booking that you read the fine print, they do not include the tax even though it say final booking price at. No pool
Room was spacious and very good Restaurant was poor. Transfer from airport via hotel shuttle took over an hour with a 50 minute wait for the shuttle
room was large and extremely clean. restaurant and bar service was poor. Sometimes we walked in and no staff could be found.
Very convenient for the purpose of the trip. I had some business at the west end of town. The staff were very helpful on providing instructions on how to get to the Metro and public transit. The bathtub plug didn't work.
not much- they required pre payment plus 100% deposit. they gave me a stinky room. after I complained they gave me a remodeled room "free upgrade" .This hotel needs some help. simple changes could dramaticlly improve it. see above
The quitness of the hotel, the good treatment by the staff as well as the other hotel facilities in adition to the room, resturants, pool,...,etc.
The location was good for the purposes of my trip and close to the main highway. The breakfast buffet selection was excellent. The room was barely adequate, being in need of renovation.
Smokey rooms. Keys don't work. Looks nice, but management does not have an passable level of English.
Breakfast buffet was as good as 4 star hotel's. Cost was about $20 for our family of 5. Location
Front desk staff helpful and friendly and business centre was useful and free. Location is excellent and food in restaurant is very good. Charged for cheap emergency razor. Waitress repeated unnecessary instructions on how to sign a bill.
Location was excellent. There was a music festival just a short walk from the hotel.
know what to expect at thiis chain...cleand and friendly
Very clean and the staff were very nice. Enjoyed our shopping weekend at the Fairview Mall which was very close to the hotel.
The iron on the room, the shuttle to the airport No elevator,no wardrobe,"continental"breakfast from african "continent" in small room full of people, you have to get up early if you want to have breakfast.
Good location, good value, clean and quiet. Room was a bit run-down, bed not particularly comfortable.
Front desk gave us paperwork in French - which they then printed in English.
The new look is beautiful. Pillows are great. Comfortable beds. Nice look to to room and loved the hidden fridge and microwave. Bathroom fan sounded like an airplane landing. Exterior door to parking lot did not lock.
Close to my corporate function
Our room did not have a mini-fridge for our son's bottles as we originally requested, so we were "bumped up" to a business suite with lots of room! Our particular room was right next to the laundry room - the staff start their laundry duties at about 5am...all we heard was the clank clank clank of the water pipes! We probably wouldn't have noticed the noise if we weren't already up all night with our baby!
This hotel is close to the airport and is a good place to stay when a person must be at the airport early in the morning to take a flight. The alarm clock in our room was impossible to set. The alarm clock in the vacant room next to ours started buzzing at 4 o'clock and woke us all up. We had to get the front desk to go turn it off.
good hotel i dont have any problem . 5 time i stay in comfort inn in diffrent city.
1-The staff, 2-large room with iron,mirrors etc 3- breakfast to be taken in room 4- shuttle nothing
Close to the airport Breakfast
The staffs were very friendly and their services were excellent. We checked in on the 16th and the staff (a male) at the reception that night and the staff the next morning Mr Nuwan were really nice. The rooms were clean. We had a pleasant stay. We will certainly come back.
parking easy internet needs improving
Nice staff. Breakfast was good every morning.. wish they change the breakfast menu for few days.. its same menu everyday with cold boilded eggs.. which is boring if u r staying for more than 2-3 days.. besides that no problem. the noise from water pipes from next door, if the next guest use their toilet.. i think it was because the hotel was old and walls are really thin.
The service provided by your staff at front desk. Not really.
Overall it is OK however the cleanliness could be more... I didn't dislike any thing during my stay
Location within the terminal, size of rooms, Modern decor nicely balanced, Dining room was agreable and the menu was interesting giving the entire family the opportunity to enjnoy a fine meal Privacy of the bathroom, airplane and truck noise coujld have been more discreetDuring the construction of the airport roads it wojuld have been nise to have appropriate temporary signs
Very pleasant and helpful checkin staff. Not that easy to find from airport. Suggest change signage from "Hotel" to "Marriott Hotel". Also, no elevator from mezzanine to hotel lobby, and escalator not best for bulky baggage.
Located at the airport Everything was clean except the room service table , it's dirty under it, legs and Wheals at fealty
Great service. Gave my daughter a birthday sendoff just prior to our flight. Very clean, lots of natural light, Bijou had decent wine list and menu. Will stay here again. Much better quality and value than Sheraton montreal airport.
We liked everything about this hotel but it's proximity to the airport and the staff are superb. No fre wifi in the rooms and $15 a day is a rip off. (it's free in the lobby however)
Best think was the closeness after getting off a transatlantic flight Nothing it was great. Wish I had longer in the hotel to enjoy it fully
Location, cleanliness, convenience Additional fees e.g City Taxes, Parking charges
Basic but the rooms were clean, with clean bedsheets & towels for everyone, comfortable beds too.On the whole nice experience, would surely recommend. Breakfast ok, but no variety
Quiet environment and friendly hotel staff. Short walking distance to shopping center. None
I was incredibly impressed by the kindness and attentiveness of the staff at Hotel Dorval. The warmth and sincerity shown made me feel as though I were a "regular" staying in a small town establishment rather than a new guest at a hotel in metropolitan Montreal. Thank you for everything! I would appreciate clearly defined, enforced "No Smoking" guidelines. Perhaps instead of just encouraging guests to refrain from smoking, certain floors could be designated as Smoking and Non-Smoking. I have a number of allergies and have a great deal of difficulty sleeping in or near a room where someone is smoking or has smoked.
The manager is very friendly and helpful. Probably she is doing her best to run the place. I have got a room with new carpet but broken windows, it did not close. Moved in other room with a lot cobwebs in corners and cold water in the kitchen not working. The noise made by planes landing or taking off from the airport half a mile away. Children running on hallways unsupervised at 11 pm. Bad neighborhood: drunk and intoxicated people.
Convenient to Montreal airport. Provides appartment style accommodation eg bedroom, living area, kitchen, bathroom. Good for an overnight stay or for longer stays if wishing to self cater. Plentiful breakfast included in room rate. Very helpful staff. Good for families wanting budget accommodation. Quiet location. Need to be able to manage own lugggage. No lifts -may need to carry luggage up several flights of stairs although staff willing to assist.
The hotel was very close to the airport, yet quiet enough to sleep well. The shuttle was very convenient. The breakfast was very good with a variety of foods. The furniture was new and rooms were very clean. The carpets need to be replaced. The air fresheners added a peculiar smell.
Nothing The room was freezing, reeked of smoke, needed to be updated, there was hair in the shower, the water that came out of the bathroom faucet was a bit rusty
You can stay up to a few people i have 5 in my room. I came there, the apt hotel was clean but there was no heat and the wind blown into the room, very cold.
Quiet. Out of town. Lake view.
The comfort of the rooms and accessible location. Nothing.
I love the charm of the hotel. It made for a fantastic romantic weekend getaway. The suites are large and inviting, luxurious and for the price a fantastic find. Why stay at a hotel chain when you can have great service, luxury and class.
Pool was beautiful and open early. Room was great. Hot tub did not circulate. Not enough variety on the menu and too expensive for what was included with the all inclusive. What would teenagers or children be able to order if they don't like seafood or octapus?
The location was very convenient for our family gathering and the facilities were perfect to occupy young children.
The room was clean, quiet and comfortable. I did not stay long enough to evaluate any amenities. A few minor items in disrepair in the room--clock radio volume control not working, coffee pot had wrong pot for the unit (cause an overflow) and a bedside lamp was burned out.
The hotel has a relaxing and stylish ambience busy highway
The best hotel I have ever stayed at, and would definately do so again.
we had a great time staying there. Friend swere married there and we decided to stay the night. The rooms were great beds extremely comfortable and we stayed for the Brunch the next morning. It an amazing spread!
I liked the grounds surrounding the hotel and the various walkways.i appreciated the swimming pool. I was disapointed that I could not eat in the dining room since we only brought casual clothes.
Loved the rooms, very clean and roomy. The pool was great, had everything needed for children. The restaurant was nice, the food was good. All the people who worked there was wonderful.
The sheets were silky. Breakfast wasn't very good. The apple was rotten. They should just skip breakfast.
Staff was very courteous. Bilingual
Location for us was perfect Also close to lots of place to eat out. Room are noisy. The heating system was so noisy during the night that we had to turn it off. Friends in other rooms did the same. Common area is too small and so is breakfast area.
clean, quiet, quick to respond to a small repair needed.
This guest did not leave comments about this hotel.
The largest of the room
close to where we were going. Lots of eateries and shopping around. Close to the train to get into Montreal. Price was reasonable. The pool wasn't open at convenient hours
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
location the room is like a -----$ room. Like 20 years without renovation.
We booked the hotel room for 4 people and they gave us 3 towels everyday, and enough shampoo and conditioner for one person. Also the beds are EXTREMELY hard and the pool is only opened from 4:00 pm until 10:00 pm! The walls are NOT sound proof!!!! Enough said on that issue! The management was very rude and they told us they would not take a debit card or cash for a deposit after the room was completely paid for on a credit card! THE HOTEL IS NOT IN MONTREAL IT IS LOCATED AN HOUR OUTSIDE MONTREAL
A very peaceful place on the water yet close to Rt 20 and to St Anne's locks and restaurants. Owners are dedicated to keeping the motel to the highest standards and obviously enjoy meeting guests from around the world. Very kind and accommodating.
The bed was a double bed advertized as a queen. It was to small and not comfortable! We thought the price was a bit high for what you get. They even added an extra charge for the coffe at the reception! I would maybe recommend woth some warning in advance
Great place. Friendly, helpful proprietor. Recently renovated. The rooms are small but very functional. Quiet location beautiful view of the water. If you are looking to spend time in Montreal it is a bit of a drive.
It has character and the owners are super friendly Water/plumbing smelled a little ...