Would you like to save as your currency permanently or for this visit only?
Daily parking fee is outrageous
I do not like luxury for luxury's sake, but this place is worth the money. With young children, the convenience of ski in, ski out and the ski valet was worth every penny. Bring your swim suits for the 4 hot tubs and heated pool. We usually stay in a Beaver Creek home, but this is soooo much more convenient that I can't imagine staying anywhere else...at least while my kids are young. The hotel lobby is very well designed and picture perfect for a ski resort. Best ski trip ever!!! Really appreciated the wonderful valet staff - The hotel food was not my favorite. - The laundry room needs a money machine and had only regular detergent for purchase though machines are HE. Bring your own HE detergent and exchange quarters at check-in or bring them. $2.50 per wash $25 per dry. - the front desk staff could use more training. - I called to get a comforter at 7pm for the pull-out and no hotel extension would answer. Finally, after 15 minutes of trying, the front desk picked up. Usually there is someone to answer the phone, even at non-5 star hotels. Right? : 0
The view was stunning! Staff very friendly and helpful! Grounds were stunning, lots of activities to do Rooms could have been a little nicer but overall was amazing
Staff was great and that people that worked there went out of their way to be helpful and were very friendly. Location was beautiful and the resort is a picturesque escape from the city. Visited just before ski season. Hotel was dead. Hotel's main restaurant was closed for renovation, couldn't even get a cocktail in hotel lobby. Hotel had the nerve to charge a resort fee when you can't even get food other than from their small coffee shop.
The staff were fabulous and the rooms were clean and spacious. Location was great and a short walk to Beaver Creek and the hiking trails. The Pines Lodge is by far the best hotel for its price in the Vail-Beaver Creek area. This is our new place to stay in the area! Had a slight issue with the wi-fi speed initially, but it was repaired very quickly. My only wish was that they would serve a full breakfast in the morning rather than the continental breakfast that was served in the bar area of the restaurant.
Close to the ski lift, location in the village, views, stuff A little small and very expensive for what it offers, limited menu.
The hotel was very great for the price point. We got a great deal online from Kayak. The staff was friendly and accomidating, allowing us to check out an hour late. Grateful for the free valet parking as this is a rarety at hotels these days. The hotel was obviously understaffed...oftentimes no one was as the desk or available for retrieving cars. The bar was not staffed until 4 in the afternoon which wouldnt be such a big deal if this wasnt considered a resort hotel. On this point we were charged a "resort fee" which seemed excessive since the pool and tiny hot tub hardly qualifies as a resort. The pool was dirty the three days we were there.
Wonderful staff and accommodations. Because the mountain was no open yet, the outdoor pool and hot tube were not open. Also, robes and slippers were not available yet.
Very attentive staff makes this place excellent. Nothing
Location Boutique hotel Clean Room 105 was right next to the chair lift loading station, so chair lift running could be heard from 7 am to 5 pm which sucked. Also the pillowx on the bed were too firm.
I have stayed here several times and keep coming back. Very pleasant staff. Great ski room operation and just steps from there to the lift. New restaurant in the hotel is very nice for breakfast or dinner. Wifi was fine but you have to sign back in every time you leave the room which is a hassle and should be fixed.
We really enjoyed the whole stay. Was a nice, clean and quiet. Didn't stay long enough to really rate the overall facility. The room and bed was comfortable. Much nice than your average hotel room. The AC was slow too cool the unit. Bay window looks into the hallway. There are blinds but it felt less private. Kinda a strange feeling. There is $22 resort fee which I expect anywhere in Beaver Creek, but there is an additional surprise charge of $25 per night for valet parking. I was under the impression that valet was included in the resort fee. That information was not offered up to me when I checked in. Expect to pay an additional $47+ fee on top of what you book the room for. I'm pretty sure you run into this at every resort in BC, so it's hard to knock the Lodge for what is pretty normal. Still don't like or appreciate it though.
Very easy-staff very nice and fun bar to stop at. Love the mid week happy hour! Second stay and would go back.
Luxury accommodations , ski in ski out, best service, parking, valet, spa, restaurant. I would have preferred a room with balcony and fireplace
The staff at Elkhorn Lodge was especially accomodating! They were always willing to hlep with anything. Accomodations were beautiful with breathtaking views. We could see the Elkhorn Lift right from our balcony. The lodge was beautifully maintained and the furnishings were more than adequate. I loved that the 2 Bedroom condo actually had 3 bathrooms. The negative is that the Lodge is a little hike or bus ride away from Beaver Creek village. And skiing back to condo takes some maneuvering. Overall, I would go back.