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nice restaurant setting on lake/river . Restuarant food was fantastic . the room was tiny and cramped with 1950s furniture .You had to open the shower door to be able to sit on the toilet!
food was good hotel is fully outdated, romantic flashback of former eastern germany
Large room with plenty of space and light. The hotel takes dogs which was ideal for us.The staff were friendly and spoke excellent English.
Good location, excellent price for the room, although breakfast was too pricy.
It was a pleasant stay, Staff was friendly and helpful, and the hotel is very near the inner city good for shopping.
The staff were very helpful. It was pleasing to see that a 10.00hrs finish for breakfast meant that the staff didn't start clearing the dining room until 1000hrs. Unlike some hotels where a 10.00 finsh means that they start clearing away the food at 0900hrs. It is very much a late 60's/early 70's concrete structure with little external elegance.
I do like to keep my bicycle in the room with me. I also like the view in front of the window. We did not took the breakfast in the hotel because of high price. The nearest cafe gives food 3-4 times cheaper
use of the simming pool and sauna inflexibility of check out time
I liked the comfort of the rooms where i got an exellent sleep the dark curtains were great at keeping daylight out in morning and everything about the stay was faultless
Helpfull friendly staff and the hotels location close to the town centre within easy walking distance.
The location of the hotel is excellent, its within walking distance to the lively town centre. No need for taxi'S.
was on business, very central and peacefull nothing
Only one channel in english.
Location was good for our purpose (watching hockey tournament in Warsteiner Hockey Park and having food/beers in town) I booked on-line for a twin room and when I got there this was not available meaning I had to share the double bed with my mate! Nothing was done by the hotel management to compensate us for this error!!
The location is conveniently located and the staff was absolutely wonderful. They knew my name before I arrived. The facility was clean and comfortable. The room was larger than I anticipated and was very comfortable for the evening. Only a single blanket was available for the evening; however, this is standard for Germany.
Excellent service and comfort!
A cheaper breakfast alternative would be helpful
Check in and desk support efficient and quick; room clean and reasonable size. No bed and breakfast deal available on booking - cost of breakfast on top of room prohibitive so we went out to eat breakfast at local street cafes instead.
We found this hotel very pleasant, bar area a bit small and restaurant not open. however we factored this into the very good rate we got. Would always expect a restaurant in a 4* to enjoy a relaxing meal in the evening. Overall good value. No restaurant open in evening and size/location of bar. Definitely should factor cost of breakfast into rate. No where else to go and while 13 euro is reasonable still felt we had no choice but to pay this.
The hotel staff, very kind ladies.
Staff were very friendly and helpful.Hotel was very convenient to city centre and and has free,secure parking at the hotel. Good value for money. Hotel restaurent is open all week for breakfasts but only Monday-Thursday for for lunches and dinners. This is not clear on their information sheets.
Stayed one night trip for a fotball match, location was good, clean, comfortable hotel, very friendly staff. closed to main square
great hotel, friendly (good looking) staff and good food it wasnt cheap
This is a 4-star luxury spa hotel with massage and pool in the suburbs of Dusseldorf. It is also within walking distance on a good day (about 5 blocks) from the Hauptbahnhof and was probably one of the top hotels we've stayed in during the past 2 years in Germany. The hotel is situated in a large park with many large trees and a few historic buildings. We used Booking.com to get us a rate of 60 Euros/night, which made our stay even more enjoyable! The bar is well-stocked and the beer garden cool/shady. It was a convenient taxi ride to our concert at Warsteiner Hockey Field, adjacent to the new Football/Soccer Stadium. The hotel staff was friendly with exceptional English skills. We definitely would enjoy being guests here again soon!
Great hotel, great location, great facilities.
The hotel is located in a beautiful nature. Rooms are large and spacious. Very easy to reach Dusseldorf central station. Everything was perfect, no complains. The only problem which might not be the hotel fault, is that my I-pad did not connect to the wi-fi net, it happened also in another hotel. One hour per day free of charge use of their computer in the lobby.
Good location. Noise as room beside the road & so soft bed.
location, price, environment
Clean and spacious with polite very efficient and responsive English speaking (for the most part) staff and value for money. Well located for our purpose in a pleasant area with delightful gardens and surroundings. all in all a very good experience There was nothing we didn't like. Everything was fine.
Easy access to town, good spa and great breakfast.
Big rooms for price that is more than fair Too hot, and odour around carpets, could be the odour of disinfection stuff, do not know
Spa facilities pool and close to the shops Rooms needed updating no air conditioning
I am staying at the hotel at least 3 times a year and believe that the hotel staff is the best any hotel could have I found the cleanliness of the hotel less good. Curtains and toilet in my room and an offensive smell in the elevator which I remember from at least 2 former visits and should really be dealt with.
ease of checking in and out limited breakfast choice
I've become familiar with the hotel now, and I always appreciate to find the same clean room and the excellent breakfast. Easy to access from the highway, and yet so quite a place. Not really.
This is a good hotel to spend a few nights or as a motel when traveling to another destination.
We selected this hotel because of other good reviews and were certainly not disappointed. The hotel is of a very high standard, comparable to some 4-5 star big hotels I've stayed in. The low price makes it exceptional value for money. Breakfast was very good, with a wide range of fresh produce. We had an evening meal in the restaurant. The staff were very helpful, translating some of the menu and making an excellent recommendation for our meal. Location of the hotel was ideal being close to motorway.
Great breakfast. Easy acces from the Autobahn. Close to the Michael Schumacher Kart Center.
Hotel is conveniently located close to motorway which suited us for an overnight stop on our way home from holiday. Adjacent restaurant excellent value and good food. A bit noisy due to traffic noise.
We stayed at this hotel as a stop over between two other points. The staff were very friendly, and very helpfull The hotel was in a semi industrial area. We were there on a weekend, so we were not effected by this.
Room was very bare and cold, even with the radiator on full. Bed was very hard.
Absolut superb, modern, clean room. (Bit tricky to find the radiator to turn the heat on.) Very close to the motorway, but quiet. Very good breakfast.
The hotel it self was very nice, the staff were all very friendly and helpful.
Very nice staff; nice location in residential area very calm - price all inclusive (mini bar, internet,...). Quite good restaurant offering interesting dishes - a bit expensive (starter+dish+ a glass of wine 40 eur ca.) Breakfast expensive (15 eur) ; including breakfast price per night was 80 eur which is pretty good
the staff were very freindly.Room was very clean breakfast very expensive so did not have it.rooms ok but expected it to be better as was paying 80 euros a night
Very clean & tidy hotel. Very corporate, ideal for business travellers. Absolutely nothing else for miles apart from houses. Stuck in the middle of an estate so you are confined to your hotel unless you get a taxi.
We have stayed at this Hotel on many occasions, it is easy accessable to all the places that we needed to reach
The location was great , based close to family. I dont speak german ,so the receptionist was wonderful and very helpful . I had german family members joining our group for breakfast and wanted to pay for them I'd made all the arrangements with the receptionist . However the breakfast staff had not been advised so they asked my Aunt to pay the bill , which is not what I wanted to happen. My Aunt was able to explain in german to the staff member ... however the " treat" was spoilt...... Also the rooms were very dated
Clean and expansive rooms. Excellent customer service at front desk. Little bit off the main track, but not enough to cause concern
Extremely clean and fresh in all areas. Towelling robes provided. English speaking staff who were friendly & helpful. Very quiet & peaceful excellent restaurant with 10% discount for residents
Restaurant meals, Hotel Staff.
The elegance of the design, modern yet cozy, the spacious rooms, the cleanliness, the service/people, the breakfast buffet is excellent and the food at the restaurant as well The smell of the kitchen goes into the bedrooms, as the kitchen is like an 'open' space.
Food / restaurant is very nice, friendly receptionist No bar, no sofa or confortable chair anywhere, personnel gone after 11pm and hotel looked, no chance to get out...
I like excellent services and really nice location. Nothing.
Great Food, comfortable rooms and friendly staff Breakfast could be improved by a wider choice.
It was a beautiful place, very clean and very friendly, helpful staff. The hotel's only downside is that it is very far from anything interesting. We were in the car an awful lot.
We did not like that we were not actually in the hotel, we were in a building to the side of it which were probably stables at some stage. Dissapointed that the rooms were not as luxurious as we were led to believe from the pictures on the website.
Large rooms, friendly staff, clean, good breakfast No lounge area, nearby forest not accessible (military)
Hotel staff was very friendly.
The hotel is located in a small, cosy, residential part of Cologne that is ideal for a relaxed evening after any work day.
Loved the quiet setting in the village, it was clean and modern, the amenities were up to standard, the breakfast was very good. The beds were comfortable. It was a little higher in price than necessary for what we needed. We were there for a short stay, and didn't spend much time actually at the hotel. Came in late one evening and left early in the a.m. after two nights. It was a fairly high priced place to sleep for us.
Very friendly and helpful staff. We arrived late on the first night and the staff prepared some dinner although the kitchen was closed. Room was clean and comfortable. The double rooms are made up of two single beds pushed together with two single duvets. I spent the night wrestling with a single duvet. The mini bars are empty and there are no tea and coffee making facilities in the rooms. My room was next to the lift so it was a bit noisy on the second night.
The receptionist speaks good English. The rooms have big balconies. Apart from the receptionist, the hotel staff is not good. People are not gentle with guests, the price is too high for what they offer (or do not offer, in fact). We were booked for more days, but we decided to leave before because we we not satisfied. It doesn't deserve to be mentioned as a 4 star hotel.
Excellent room standard. No disturbances from outside or other activities/guests. High quality beds that were a pleasure to sleep in. No problems or irritations.
Comfort, space and cleanliness of the room, good breakfast
It was clean. the staff were friendly and the food was delicious. On the first night of our visit, there were some drunk local men in the bar that made us feel very uncomfortable and kept asking to buy us drinks and were shouting rude remarks to us frm the bar (we understood German which I don't think they realised). I felt intimidated and did not think that the behaviour of the men did the hotel's reutation any good. I was upset that the manager did not ask them to leave the bar, as he could clearly see we were uncomfortable with the situation.
Helpful courteous staff. Good food ( breakfast and dinner )
Hotel is strategically located. Close the the autobahn but still in a town center. Very good breakfast.
Very friendly staff, large rooms recently renovated,very clean and cosy, calm, free WiFi Internet The breakfast could be more generous, but since it was included in the room price, it is OK
attentive and flexible staff, very good breakfast, extremely well-cared-for bathroom (including all sorts of amenities beyond the standard ones), easy to access internet connection, spacious and tasteful decorated rooms, comfortable bed, water in the room, quiet rooms, garage
Very friendly staff, exceptionally clean everywhere, completely updated rooms, nice breakfast buffet. No air conditioning or fan which made it a bit hot and the pillows were a little flat.
The hotel was well staffed with excellent facilities. The staff were friendly and helpful. A pleasent stay.
The room was superbly designed, a lot of effort and creativity has been put into this hotel. Breakfast has real 4 star standard, again amazing decoration. The location, 25min walk into centre (but 2 restaurants very close by) and the 6digit code needed to get into the room, a bit annoying...
Very nice hotel at acceptable pricing. Easy check in, very friendly and helpful personell. Nice location. Parking is an issue.
Perfect for a base to work from, friendly and helpful staff who have absolutely no problems about you bringing in food and drink to the hotel. The work areas were great and the wifi worked well. So if you have business in the region and need a couple of days then this is great home from home Difficult to find if you don't have satnav,
Nice hotel, big room, Top Shower and pleasant breakfast Price misunderstanding
I liked everything, great room great staff and great breakfast.
The hotel was very cozy, clean, and quiet. The room was well appointed, and the breakfast buffet left nothing more to be desired. It was the perfect place to stay for someone wanting to get out of the busy city, and enjoy a very bed-and-breakfast like atmosphere. Highly recommended!
Fantastic meal at hotel restaurant. Only 1/2hr drive from Dusseldorf Too far out of town to walk. Expensive considering location but prices were inflated due to drupa exhibition in Dusseldorf.
very nice hotel in an old building
very nice place, well appointed with very nice room. shame i only was there to sleep for 6 hours, then leave.
I loved the location - good for mg centre and perfect to watch Borussia mg. Good parking, lovely rooms - modern and very comfortable. Breakfast wasn't laid out on a buffet as I expected; a plate was brought to the table with cheese, ham and rolls - would have preferred to 'pick my own' but can understand this can cause waste. Good selection of coffee though.
Good location , clean , neat , large rooms , good breakfast ,free parking,quiet surroundings.
Spotlessly clean, great location and service, great room and dog friendly. Highly recommended.
Its good enviroment, very quiet. Too far away from Koln, it took 1 hours from the hotel to Kolnmesse.
Clean, enough hot water, big room, garage, heater (room was warm enough), breakfast, Take some time to have hot water from shower, noisy because in front of the road.
friendly staff , a good room, good central position and a good breakfast
Pretty much everything =) ... as always
the beds were marked as being deep cleaned each time someone had slept in them. The hotel is in the centre. Breakfast was adequate. The room/hotel was clean. There were quite a few stairs to climb with luggage. No porter, and you couldn't expect the reception girl to carry one's heavy luggage! They need a lift. Used bedding was in the corner of the entrance lobby!!! No facility to make a drink on your arrival, a tees made should be in the room. The hotel is in need of redecoration and modernisation in some areas.
central location the price is a bit high compared to the provided services
I felt the staff was very helpful and were interested in me personally.
Big single bedroom with multiple windows/views. Parkingspaces near the hotel are limited and difficult to reach by car (pedestrian zone) however parkingspaces (near Zitadel) are just 5min walk.
Friendly staff, free internet, quiet room, convenient town centre location, value for money. (I did not have a car.) The room was a little too warm and a bit small. The desk staff were not able to give detailed advice about connection to the internet. The chair was covered with a rather sticky leather/plastic material.
It was the best hotel I've stayed at in Juelich. The room was spacious and amenities were great. There was even a flat screen tv, dvd player, hair dryer, and mini fridge. It was very clean and the staff was helpful with restaurant suggestions and any questions I had. The only negative was that the internet connection could be a bit spotty in the room.