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Everything That the rooms were modern when the rest of hotel was boutique.
Comfortable and Spacious Room. Helpful and polite staff. Plus, the location by the river.
The view over the river overlooking the rowing club.
Needs to be updated but overall ok, great location Old needs updating
the location for the town etc plus riverside walks the pool was too small and too deep and jacuzzi did't work, so no spa and no relax
great location, quiet rooms, polite staff, great decor
Recognised as a frequent visitor. Given choice of room. Breakfast coffee is grim.
Clean room,comfortable bed, friendly staff. no, but I was surprised at the lack of minibar in the room
Was on a Conference
A very pleasent wedding reception Vegetables with main course,all of them,except roast potatoes,were very undercooked.
Central location on riverfront, very traditional long established local hotel,clean and comfortable . Quirky. Nice breakfast. Rooms on small side , but comfortable .
The hotel bed was the most comfortable bed of any hotel we have stayed in recently.Although we arrived quite late in the evening the reception staff were very welcoming.This was our second stay at this hotel.
the room need a good clean there was no plug in the sink to much furnture in room chaos at breakfast
The price for bed & breakfast for a room for 2 people was very good. The bed was very comfortable It needs a bit of TLC to improve the carpets, paintwork etc
friendly staff and easy to find public parking means on street parking cold noisy
Leaving Inefficient staff, poor cleanliness of crockery, poor quality of food
comfy bed! Very tired tatty hotel £30 a night was enough to pay. Poor parking facilities and if car not removed from road by 0900 parking ticket
Friendly staff. Good value for money. Relaxed atmosphere. Hotel bar/lounge in process of being redecorated. Beautiful victorian building. Lovely gardens to enjoy in summer. Room decor could be better. For example, exposed wires running along ceiling to smoke alarm. Peeling paper. Curtain hooks missing. Poor reception on tv.
good evening meal poor breakfast
The staff I met were very professional and friendly. The hotel is spacious and good value for money. It needs a lot of minor refurbishment and drainage needs upgrading - noisy maceerator
Cheap, nice staff but poor quality accommodation Very cold room, dirty broken furniture and "dodgy" wiring.
Hardly relevant, I did no more than sleep there! Breakfast start time of 8am was too late for the time I needed to leave - hence no breakfast.
Nice Modern bathroom Double walk-in shower. Flat screen TV Comfy Bed. Breakfast quite expensive at £14.99
Also, the T.V. was overall very good BUT I had trouble getting past the menu to watch the normal channels. I thought you had to go through the menu to watch the normal channels. It took me quite a while to figure out that I just had to press the number of the control to get the specific channels. But overall I was very happy. Thanks. A+++++++++++++++++
Location, Food and Helpful Staff Rooms were rather dated, some of the appliances needed replacing.
Good location. Nice room. Efficient service Pricey breakfast. Only one pillow. Cold atmosphere in bar area.
Very convenient location. Good beers in the bar A small point but the toilet looked liked a lavatory brush had never been used on it. Bathroom generally looked a bit shabby. Mattress very soft.
Handiness to the Town Centre. Clean rooms and staff very friendly and welcoming. My folks stayed in room 710 and it was very pleasant however in the evenings all we could smell was drains. It didnt disrupt our break however maybe something you should look into.
Location The hotel booked the room for the wrong date and money was taken from our account even though we had a booking.com receipt. The money was returned. Because of the mix up we were upgraded to an executive room, in these rooms breakfasts are provided , we knew this as we have stayed in one before. We were disappointed and somewhat embarrassed when we went down for breakfast on the second morning to be told there was no breakfast although there was one for the first morning. Not a particularly enjoyable stay made worse by the noise from the adjoining room which kept us awake until the early hours and then woke us at 6 am. All in all a poor experience.
thep plumming was a bit noisey
central location yet next to river view from room