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Staff are very pleasant and helpful. The food in the restaurant is of a very high standard. Rooms clean and decorated to a high standard. The hotel is maintaining a standard well beyond what I would have expected.
Nice helpfull reception, telephone converation easy and helpfull, breakfast high quality and excellent would stay again.
Guetersloh is beautiful! Great location (5 minutes walk from train station), big rooms, big bathrooms, very clean, very friendly staff, free Wifi, breakfast included. No AC, noisy area, hotel is dated
Rooms were spacious and very pleasant. All reception staff spoke very good English. Underground parking was a bonus feature. There was a pool of water in the bathroom - somebody wasn't careful enough placing shower courtain.
Location and value for money Parking if the underground parking is full
Small, Friendly, nice atmosphere
found the staff very helpful and efficiant. maybe there could be in room tea coffee facility I am an early riser and do like to wake up to a cuppa.
This is my second stay at this hotel and would recommend it. The room was clean and very quiet. The location is perfect, very central and close to the train station. The staff were friendly and obliging.
Absolutely fantastic hotel. Rooms all themed and staff coiuld not be friendlier. My experience there was unforgettable.
The girl at the desk when we checked was awesome-extremely helpful, she also was the waitress and was very pleasant , spoke English very well. Beautiful updated bathroom, comfortable beds and good pillows The doors from the rooms slam shut loudly, could hear them through the wall
Rooms were spacy and clean. Hotel staff was friendly. Nice shower.but unfortunately the water spread around the whole bathroom. The hotel web sites are very vocal on restaurant services. When we arrived at 6 pm it turned out they could arrange any meal "maybe some salad around 9 pm". We had been driving the whole and relied on thatwe could eat in the restautant.. We really felt that we were let down
Really friendly staff and good facilities. Good place for families. Food very nice. No
This hotel is located at a lovely countryside and has a beautiful architectural design.The rooms are spacious and very clean.The staff is very friendly and helpful even at a late hour check-in. I wish I could have stayed for several more days.
The staff was extremely friendly. The room was large and a special effort was made to allocate a bunny-themed room when I informed them that I was travelling with a 3 year old.This hotel has great potential but it needs some improvement before it can properly call itself a 4 star hotel. Great value for money. When we arrived, the kettle and coffee and tea-making facilities were not set up (but on reminder, we were provided with a wonderful selection of fruit teas). The room was a little dusty and could have been wiped down better before we checked in. We were thoughtfully given a large cot for our 3 year old.
Nice setting, pleasant interior design with interesting room themes, friendly staff, good food in restaurant with some local dishes. There was no baby high-chair available in the restaurant for our evening meal, apparently there was only one and it was in one of the guest rooms. Additionally one of our two rooms had a slightly unpleasant odour about it upon first arrival.
Quite pleasant location Poor from the point of international useage as very few of the staff understood english and translations of the german menu was not availaible
The hotel is brand new and originally set. Good quality of the service and maximum availability. The hotel is open for 5 weeks and currently does not accept credit cards. Since the first available ATM machine is 6 Km away, it would be nice to know before arrival that guests are expected to pay cash: at least until the problem is fixed.
I was only there for one night so do not feel qualified to answer the above questions. It was immaculately clean, the beds lovely and the food good. The themed rooms and the railway the other side of the road.
The staff were excellent and very friendly and helpful. The resturant was very good both for breakfast and evening meal with excellent food and choice and the sun deck was a pleasant place to while away a couple of hours in the evening. The gym and spa facilities are adequate. I have stayed in a number of hotels in nearby towns which are not as good as this hotel despite costing 3 times as much as the Konig. Wi Fi in the rooms but I can live with that.
Good friendly staff in all areas, made effort to make you welcome.Room was very clean and comfortable. Eating in the bar area was social and whilst food was good the menu was limited. Limited number of parking spaces means using public parking within 50mtrs. Sat-nav could not pinpoint location, pick a street address near hotel other than postal address.
Hotel and Restaurant Staff most friendly ! The room (design, but also cleanliness), peace and quiet. Excellent sauna facilities. Food in restaurant not the same high standard as hotel. Difficult to get to using car GPS, but we were warned.
A very comfortable room with modern facilities.Dining was excellent..staff most attentive. Nicely located in Town Centre.
Very quiet location, beautiful rooms with good beds, trendy bar and restaurant. nice wellness area. There was a gym, but the number of machines was limited
The food was excellent and service friendly. Very relaxing hotel. All very clean and tidy. No way of plugging the sink when a wet shave required....other than with a bit of paper.
We arrived , ate and slept after a business meeting! NO
The Hotel is a traditional German hotel, with friendly efficent staff, clean room and a lovely courtyard bar to sit in in the evening. Food is good whilst not adventurous. Good if restricted selection of wine. Exellent treatment of our 2 boys. We took our 2 dogs to our room and everyone was fine about that. The town is a beautiful old walled town and lovely to spend time in. The lift got stuck (with us in it before dinner) and the wine list was constrained to wine by the glass the evening we dined - without explanation. Strange particularly in view of the wine outlet which we discovered was owned by the Hotel the next morning.
The room is spacious for our family (2 adults and 2 kids). There are ants in the room.
Well suited for elderly German couples, who enjoy good wine, and do not mind much else. In certain need of renovation. Ask for an advertised swimming pool and you will see a concrete covered whole located in a dark basement - a positive horror movie experience. If you come from a city of mid-quality restaurants, the famed Engel menu will not enchant, while the terrible smell from the kitchen will accompany your stay. There are much nicer restaurants in the village for a quarter of the price. An extra soft bed is an interesting addition to all people with back pain.
Very good hotel, exelent rooms, good food, helpful staff.
Fantastic place to stay Why does Germany allow smoking in public places (Hotel indoor area near the bar?)
Very luxurious feel to the hotel, spacious communal areas We did book a room with tea & coffee making facilities but individual milk cartons instead of powdered milk sachets would be preferable - especially for tea.
The room was lovely and the hotel staff was great. the stay was the best best for our weddiny anniversary n/a
Beautiful hotel, calm surroundings, lovely food, excellent service - we keep coming back Nothing bad to say
the whole place was absolutely gorgeous - I live in Germany and the staff were some of the nicest, friendlies people in this country. There is very little resident car parking on site - but there is a carpark just across the road which charges €8 per day which is pretty reasonablel
The Italian restaurant and the free internet
The helpful and very friendly staff and the extreme clean very well decorated rooms. Like many times the air is too dry in the rooms.
The staff were very friendly and helpful, it was very quiet; the bathroom was cleaned well each day and the terrace area was most relaxing.
The hotel staff were absolutely excellent, the hotel facilities were second to none and the overall feeling was one of luxury.
the restaurant was excellent and the staff very helpfull and friendly
Breakfast Standard Rooms
the breakfast one of two coca-cola in the refrigerator was too old
Staff is helpful, respond quickly. The room and dining room are very cozy, clean and bright. The breakfast has much variety, taste is so good. The dining stuff is very attentive and friendly. Any apple food is great. The location is residential area, very quiet and peaceful. Although it takes 20-30 minutes if you go to the train station on foot, you can enjoy the walk through the town. The housekeeping is also good, but It would be much better to change used towels every time or to leave extra towels...
This is a small family run hotel, the room was very clean and the staff very friendly and efficent. The meals were excellent and fairly priced. I will be in the area again and fully intend to use this hotel again.
Friendly hotel staff, quiet rooms, good breakfast single rooms are a bit dated.
The breakfast was lovely and the staff were helpful and spoke very good English.
The room was slightly small and not very luxurious as advertised.
Location Noisy room, my room was above the kitchens and my parents room was above a wedding reception that didnt finish until 4am. Neither rooms had Air Con.
Very helpful frontdesk staff. Excellent spa and relaxation facilities.
The setting, the food and the staff Bedroom was small and bathroom was very basic
nothing Th room didnt have any windows only sky arks in the roof, No welcolming pack room service only available after 6pm.Staff unhelpful asked for an extension to check out time willing to pay as our flight wasnt till 7 pm got a rude no booking out by 10am
Well organised traditional German hotel. None.
Quiet, clean, good facilities and excellent breakfast. None.
Really nice room, even with the whirpool in the bathroom. Quite big room, clean and comfortable. Our room look like a new one. Hotel staff were helpfull and nice. Good value for the money. I would recommend this hotel to everyone! Nothing.
The atmosphere was very good. Nice room, great restaurant very friendly personal and enough facilities (sauna, massage, swimming pool, etc.) to enjoy/relax a full day in the hotel. One of the pillows was a bit too soft, but I'm sure that if we would have said something to the reception that we would had receipt another one.
Good value for money, friendly staff at reception and in the restaurant Room and restaurant old fashioned. Breakfast limited
The quietness and the room space. All was perfect.
We found this one of the best hotels we have stayed at in Germany in our frequent trips between Denmark and the UK. Lovely room- particularly the bathroom, very helpful staff, very quiet - which is what we need after a long journey journey, good breakfast and lovely location. We will definitely be coming back Breakfast eggs were cold.
the whirpool bath
Nice room Not enough close parking.
Nice friendly atmosphere
Modern hotel, centel located and close to the motorway. The rooms are very very big! Good breakfeast .
Clean and comfortable, good location. Maybe a little too expensive
I know the Holiday Inn Express business model, so there were no real surprises. But there were two things that impressed me: friendliness and helpfulness of staff and the breakfast area was much more comfortable, better designed (and the breakfast better) than in other Holiday Inn Express that I have stayed in.
It was an ideal location for both shopping and getting around. the car park was an added advantage
The Hotel very clean and and smart Looking.
The hotel was very central, very modern and comfortable and the hotel personnel was very helpful.
Staff were friendly and attentive without being pushy.
A pleasant stay with friendly and helpful staff in a modern environment. Ideally located for the town and to the local transport network.
Great location, friendly and helpful staff, excellent buffet breakfast, comfortable room. Very good value for money.
this hotel is by far one of the best I have stayed in. the staff were so helpful and the spa facilities superb. the restaurant and food were of gourmet standard and my room was spacious and excellent absolutely nothing
the meal we had was very good/ service ok reception said that staying in hotel wihout breakfast was not possible.-finally they accepted
Service was very good, personel very kind and helpfull Room does not have airco which is absolutely necessary when the weather starts getting warm
Friendly staff, great food, good amenities & location Room was ok but a little basic
The people in bar and at reception were very nice. I had an internet access problem, it took 20 minutes, but they fixed their wireless access immediately. Overall very friendly staff!
a very good looking hotel,excellent staff never have met staff so friendly,at the reception,bar,breakfast food very normal,not good for a hotel of this class,bed rooms very poor designed
the cosy and romantic german authentic side. hotel with spirit.the igh quality of the "rote Grütze" at breakfast.
I did a little family research, relaxed after some work elsewhere, and purchased a few gifts for family. I found the hotel was a great place to return to as the staff were very warm and welcoming. No.
Final room allocation was excellent. Prompt and attentive staff. Excellent location. Initial room allocated was below standard expected in terms of size and facilities. However quickly re-allocated when matter raised with staff.
The restaurant ; it far outweighs the rest of the hotel. The food and service in the restaurant were every bit as good as thirty years ago! The room, although comfortable and spacious, was not very good value for money.
Friendly, attentive staff
The food was excellent and the service even more so. The staff were very attentive and very well trained.
Exquisite decoration, ample room, great big, clean and confortable double bath. Great for relaxation. One single problem - no elevator, and if you have heaby luggage...but someone will help
Great building real nice room. Breakfast perfect.
Very comfortable and clean room with a huge bath. Modern design of the room. Kind people. Service according standards. The situation of the hotel in a cute German village is really appreciated. Proximity with the motorway (E30) for itinerant travelers. fridge was out of order in the room....