Would you like to save as your currency permanently or for this visit only?
Clean, modern Services over priced. Room - was allocated a twin, must be the only luxury hotel in the world where twin means twin singles not twin queen size. Furthermore, was told no non-smoking room available at 15:00 hrs check-in yet colleague arrived 1 hrs later and was allocated.
Very comfortable and extremely reliable.
a lot of in-house restaurant to choose ; western or chinese or japanese.and is connecting to mall.
Can't beat this location in traffic-plagued Beijing. Convenient for most business destinations -- with the exception of Haidian. Decor is tired and worn and needs a serious refit. Bedside "control panel" was no doubt cool in 1998, but in 2016 the keypad is greasy and glitchy ------ and I'd kill for a 2 amp USB outlet in the same location...
A CBD hotel with glasswall exterior, but with a pleasant interior and natural marble finishings. Highly recommended for businessmen, who know their way in Beijing and appreciate value for money. The international hustle and bustly, but for that, you can walk to the nearby China World Tower.
nothing special. Cleanliness in both room.
The hotel is very nicely appointed, the natural wood and marble provide optimal ambience, the bed and bathroom are very comfortable Language barriers and local management make this hotel less accessible for international tourists, but it's a gem for the experienced business traveller seeking 5 star comfort at a 3.5 star price. A true find in Beijing.
The staff were very helpful, and most of them spoke decent english and made it easy to communicate. The rooms were really nice and clean, and the size was great. Very good value for money. On the map and in the hotel introduction it's made out to be walking distance to the silk market, but it's actually a 40 minute walk and you are alot better off getting a taxi. The pool is supposed to be free, but swimming caps are mandatory without this being stated anywhere and you are charged 170 CNY for one, which dismisses the point of being free of charge I think, as not many bring a swimming cap. We were on a shopping holiday, but when we arrived at the hotel they charged us 5000 CNY in deposit for the room. I thought this was way over the top, as we had already paid for the hotel. The money wasn't back on my account before two days after I left, and therefore shrunk my budget alot. The breakfast was expensive and not very tasty.
Comfortable bed and bathroom, high end feel without the high end charge, superb swimming pool and sauna No CNN or BBC, and staff speak only basic english. Despite the international name, the hotel seems to target the local market.
It's not 5 star hotel. May be 3.5, maximum 4. Good location in the center, but closer subway station in 15 min by walk. Bad English on reception, bad service in the rooms, expencive price in restaraunts, not bad fitness center and swimming pool. Not bad hotel for chinese buisnesmen, but no for foreign tourists.
Staff very courteous and helpful. Room good size and well appointed.
The services in the hotel was generally good. We would like to compliment the great service rendred to us by the Concierge. Thank you very much. However, the service in the executive lounge was poor. Staff and even the manager were not trained, they do not possess food and beverage service skills and knowledge. They were busy entertaining themselves and guests like ourselves were ignored. the food quality for both breakfast and evening cocktails were poor.
Quality of the Room NN
The swimming pool, the location, the garden
All staff were personable and very helpful to non-chinese speakers. Breakfast was delicious, especially the bircher muesli. Room was quiet and comfortable. Hotel was central and convenient for our visit. An extremely enjoyable experience.
The staff were friendly and very helpful. The room was rather clean.
Good value for money: very nice hotel surrounded by lots of restaurants, shops & markets, close to taxis, buses and underground (express airport train is at only one underground stop from Asia hotel). Great buffet breakfast, excellent staff, good facilities (conference rooms, fitness, swimming pool). Beautiful garden. The purpose of this night was for leasure but I stayed there late August a couple of weeks because of a diplomatic conference.
Excellent location. Large rooms. Good, but expensive, laundry facilities. Bed was so hard it was like sleeping on concrete! Hotel currently under renovation, and drilling and hammering started at exactly 8am every day, and continued the whole day until 5pm! On check-in their credit card machine could not connect to the server, and reception staff kept me waiting there for over 30 minutes, blaming it on my credit card! Many staff have only very basic English. Expensive internet in rooms.
very good, but not "nice" language
Clean, friendly, beautiful rooms, big rooms, good bathroom, restaurant was good, garden superb, housekeeping 2x a day Rooms were hot (30* is too hot)
The Food the Staff and the conveniance of the hotel no
Good location. After a lot of complaints we got upgraded to a better room. The managers (som levels up) that we spoke to really wanted us to be satisified This is a chinese 5-star hotel not an international 5-star hotel.They are not used to international customers and our needs , they don´t understand english. It took a lot of time and energy to get things in the way we wanted them...
Please write at least 15 words
The staff was helpful but not intrusive. The room was a nice generous size, attractive, and had everything I needed, including a few toilet items I had forgotten to bring. One chair was a bit too deep for comfortable sitting, but when I put a pillow behind me, it was just fine.
the stuff is very good and speak english good and was ver helpful the laundry is expensive and the smill near hotel is not good and no wifi is not available in rooms
The location is very good, almost close to evergthing I can think of. The guy named Peter in concierge dept. is really nice and helpful. I think the value and the size of the room is not at the same level. And you can only use the sauna from five pm. to ten thirty pm.,that's really inconvenient.
The staff were all absolutely delightful. Especially helpful in a situation where a friend got very sick while sightseeing near my hotel.
Very nice area and comfortable rooms The hotel staff can not speak English well
The hotel is quite classy, and it is clear a lot of effort has been put to making it a 4-star hotel. The constant heating in the room that you cannot switch off, the provision of only 2 water bottles, and the extremely noisy daytime construction at the time (which I found out only when I had entered my room.
Good room. Free, fast, internet. Helpful concierge who gave unbiased advice. Extortionate cost (£15) of breakfast which was not exceptional and not included in room rate. Very high cost for printing (£1 per page) in business centre.
its beside the congress center. No need to Taxi. The stuff in the reception do not speak English good. Its somtimes not easy to communicate with them.
Great hotel with great views Late night bar and foof could be better
This was an amazing hotel and well worth every penny, fantastic staff too.
Comfortable,very clean,good staff and good ambiance.
It was next to conference centre where my conference was held
The friendliness and efficiecy of the staff.The cleanliness and overall services of the property. nothing
It is a good comfortable hotel with good services. Interior is good with fine restaurants. Main shopping malls are little bit at a distance
Location, facilities, service, design nothing to complain about
Do not book rooms through this hotel name. There are several hotels that Kayak links to China World. I wound up in the Traders hotel rather than the real China World and it was far less value for the money. Avoid this bait and switch !
The split between a local and a global Hotel. Not too americanised. No outside pool to relax - in my point of view very important for business people ..... and last but not least their partners. Second I think after some visits in your hotel you should offer good clients some award