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The staff was very professional, courteous, and helpful. The location of the hotel was close to the beach. No
The display extraordinary art works to please the eyes of the guests. They have enough parking lots in low season, but not enough for high season guests.
Beautiful grand building one road removed from the beach. Very friendly staff and the twin room we were in had two double beds and dual aspect windows looking over the sea and the mountains behind. We didn't eat in the hotel so can't comment on the catering. Nothing... all good
Would be good if they had a kettle
Comfortable, breakfast not up to much. Breakfast.
Warm friendly welcome. Nicely furnished rooms. Good value for money.
Ease of parking, friendly staff.
The resturant was very good value adn the room were lovely and clean. Staff very helpful
It had a great location: not far away both from the train station and from the beach and for a single room, my room was quite big and even had a cosy balcony. As most houses in Spain seem to be, it was a bit clairaudient.
Hotel is an aesthetic treat to the eyes, down to the smallest details. Looks like authentic castle, with all refined modern comfort. a. Difficulty in locating hotel, even with GPS, in a region where no soul is in sight at 7p.m. Suggest adding a few road signs. b. If anything, hotel is a little over manicured and tidy. Every single leaf is in place. A beautiful museum room is not the place where you like to plump down and read.
Good atmosphere. Comfortable and beautiful room. Very good staff service. Beautiful building, landscape and garden. Breakfast buffet very aceptable. Recommended Hotel for relax
Amazing breakfast, lovely rooms and fantastic staff
The hotel had beautiful artwork and elegant surroundings, a wonderful combination of the old and new. We also enjoyed the quiet countryside. The staff was friendly and the breakfast was great.
Beautifully restored hotel with very nice furniture located outside a small village not too far from Pyrenees and San Sebastian. Rooms are very comfortable and hotel is quiet. Very helpfull staff which speaks good English (and one person even Dutch). The restaurant serves a limited menu with items which are below what you expect in such a hotel. The rooms are around 10-20% overpriced compared to likewise hotels we stayed.
This is a very special place. The owners/innkeepers are wonderful and they run a fabulous inn near San Sabastian/Donestia. Every detail is well thought out to make your stay as enjoyable as possible. nothing
It was amazingly designed, you could tell that whoever designed it knew what they were doing. A nice mix of modern and antique design + nice landscaping. I paid 109Euros and felt like it was worth every penny. Nothing.
a stunning and relaxing place to stay. friendly staff and lovely food. liked everything - but it was a bit hard to find.
it was a overnight stay but we found the town bizzy with plenty of bars and coffee shops
The staff were very kind and helpful - the value for money in the restaurant was excellent and the food was generally superb. The rooms are spacious and the free wi-fi made a real change from having to pay through the nose for this service, The free sauna/gym/jacuzzi were also a major plus point. Non-Spanish speaking travellers should be aware the staff spoke very little English and the people leaing the bar were very noisy on one night of my stay.
This hotel is situated in a prime beachside location, however it is begining to look a bit tired.
Value for money meals at the hotel restaurant. Improvements needed in facilities as general
Location on the beachsite Their Spa and Wellness is very poor. It doen't smell good, it doesn't look good, it is out of date and dirty; ready for a big maintenance and overhaul. They still try to charge you for the use of the pool, what I refused.
Proximity to the beach not well sign posted and difficult to find because of building work blocking the entrance.
Nice enough place although basic and a little dated. Parking was difficult at times. Needed updating and a thorough clean. Seemed expensive for standard of hotel.
We only stayed one night and therewere no problems at all. Staff were very helpful.
The bed was comfortable.The spa was nice. The restaurant food was not good, but for the price you couldn't complain. A shame because the view is so good. It is better to eat somewhere in town.
Excellent food and the Menu del Dia was extremly good value and delicious. The restaurant environment was very stuffy which disocuraged us from eating here - and the waitresses did not speak to us at all, even to apologise when one of them tipped my husbands main course all over the table!
beach view from room was very nice, and Deba is a pleasant town with good atmosphere. spa would benefit from some investment, as it looks a bit tired.
Beautiful ambience with welcoming staff. I was sorry to leave.
beautiful place and location. very well designed rooms and wonderful pool area quite expensive and not delivering the service and amenities expected for luxury accommodation
Quality hotel with right attention to detail throughout. Facilities provided were very good. Staff were excellent. Minor point but garden flower beds needed attention! There should be hard pavement from front door to car park as gravel is not good for ladies' heels.
Hotel staff very friendly and helpful No restaurant. Open plan bedroom, bathroom and toilet
Its a very nice, quite hotel with a beautifull vieuw. Great large rooms, very nicely styled. As well as the lounge/lobby area. The small town Getaria nearby has some excellent fish restaurants! The only disadvantage is that they only serve small things for lunch and dinner in the room, not at the terras or lounge.
Architecture, location and facilities just superb The rooms are a designer's dream, but a glass wall between the bedroom and the bathroom? No.
Everything. It was the best hotel I have ever stayed. Very luxury but intimate and friendly. The environment was very relaxing and the view from the hotel was great. We asked the hotel receptinist to ordered a taxi to go to a local village nd they organised a chauffeur driven car, which was more than 3 times as expenssive as a nomal taxi.
Quality of services, the diner
The staff was friendly and helpful. The equipment at the fitness center was quite poor.
water program quality of facilities and location
Quite clean, quite big room, not noisy. The parking for the car in period not summer are free. There is one pc you can use with connection. The room and the spa are a bit shabby.
location close to the beach. Poor information on distances to San Sebastian and nearby restaurants. The hotel staff should take a hotel management ond customer service course. The rooms were clean, but the hotel lobby and the hotel grounds outside was in a terrible state, considering our stay was in the high season.
Best value for money
The hotel staff were great and helpful The location. The village of Orio is too tuned to Tourists and tries to rip them off.
Clean and comfortable hotel close to the beach. Very helpful and friendly receptionist Because of the people going to the beach there was very limited parking close to the hotel when we arrived mid afternoon. After 20.00 hours parking was available and free until 10.00 next day
A good-sized modern appartment - very clean with very good kitchen facilities. Very friendly hosts. Facilities in the village including great bread and croissants. Possible limitations are that the appartment has no balcony, and the only toilet is not separate to the bathroom. These didn't detract significantly from a very enjoyable stay.
Lovely setting, room and staff. Space in guest fridge and use of dining room and living room. Hard to find, though that's not unusual in a hilly village. Locals will point the way for you!
Very friendly owners. Everything you need was available.
Very friendly owner, very beautiful and quiet area, close to major cities, free wifi in public rooms. the walls are very thin and you can hear every noise like flushing a toilet, but there was a "time of absolute silence" between midnight and 8 pm which was nice
Quietness, calm environment and the hospitality no TV
Rosa & Miquel were delightful hosts. The rooms were comfortable and quiet and the surroundings were beautiful. The evening meal we had was home cooked and delicious. A full length mirrot somewhere would have been useful.
Nice and quiet environment. Frendly staff. Poor Communication ability in English.
Although a bit lost in the countryside, this is a good place to stay: not too far from the beaches and, if you like walking and hilly countryside, this is for you. The staff were friendly and helpful. A bit difficult to find (Tom Tom ...) on arrival and the owners only speak Spanish and Basque but we coped.
Very friendly people, they only speak Spanish but do their utmost to make themselves understandable. Room is clean but too small, would recommend not to stay more than 2 nights, there is no tv nor radio and no coffee/tea making facilities. Would like to have facility without extra costs to make coffee/tea. Breakfast was ok but too expensive for what it is.
beautiful hotel, very friendly people, very nice surroundings. We enjoyed it very much!
the location, the style of hotel rooms
the view, rooms and decor It would be nice if they provided lunch as it is a nice place to stay for a whole day
Nice hotel, nice rooms, nice position in front of the Sea. The owners of the hotel are very friendly and the woman is a first class cook!! Perfect for business and also for a romantic weekend... I will return there for sure!
very nice clean room with view. extremely friendly hosts. Reasonable price none
Fantastic localization, with great sea view. Nice design hotel with very kind personnel. The restaurant was closed in the day we stayed there. not so big room for the expectations created by the photos.
Everything,starting with the hosts and finish with location.Highly recommend and I suggest to everyone who travel in the Basque country,to stop for one night in this hotel.They never regret.Positive 100%.Cristian from Toronto
Beautifully designed hotel with helpful, attentive staff and wonderful food. The location and views are really beautiful. Swimming pool and gardens are immaculate. A lovely place to relax or explore the northern spanish coast.
Great place but expensive for what it is, well worth a stop though.
visit the surrounding, perfect basis to visit Basque coast
Clean & comfortable, dinner was very good value - an excellent meal everything included. Location right on a busy dual carriageway was very off-putting, but our fears were groundless as even in the dead of night all that could be heard was a faint hum of traffic. Breakfast pretty ordinary.
very good and nice hotel!
the quiet place and the comfortable beds We did not like the following: Rudeness of bar staff, poor dinner menu, very stodgy food, so-so breakfast, horrid orange juice, the fact that the bar shut at 22.58, the atmosphere which was between an old folks home and a convent school, the plastic bags and other rubbish entangled in the river, the weeds in the front area, etc
Excellent sea views. bright and cheerful in a very charming old seaside fishing port village. Very helpfull staff. Highly recommended.
Fabulous view, great furnishing and carpets in public areas. Breakfast was excellent and all my questions wre answered perfectly in English which was very helpful. My only negative was I could hear every door bang and step on the stairs.
The hotel staff were excellent and the seaside views from our room were unbelievable. The town seemed small with little to do at first but with a bit more exploring it was great. Walk to nearby Zaurutz and the Getaria wineries for outstanding views and great exercise.
absolutely everything! More than friendly staff, perfectly clean rooms, ideal design, attention to details, breathtaking views, heaps of facilities, The best hotel i have ever stayed in! -----
Very friendly and helpfull staff! beautiful rooms in a very nice little street of Getaria. In our room we could hear the hallway and the stairs quite loudly.
The view was amazing and the staff were very friendly
Peaceful sea view with easy access to all restaurants. Hotel staff very friendly and helpful. Upgrade to sea view most important.
rooms were great. view was great. design was interesting. shower was second rate.horrible. charging for breakfast, especially when paying what we paid for a room, is unappreciated. the lack of nearby parking is not great and navigating that alley was not overly fun (but not huge issues). price-wise, it was also a bit expensive. the website made it seem like there was a restaurant onsite.
amazing location, the sound of waves
the hotel was a surprise as its position in a very narrow street gives an awkward first impression but inside it is a beauty. a combination of antique and modern give it a fresh and cozy look. rooms were excellent. then the view at the back is breath taking. the dining room and living room on second floor overlook the atlantic ocean and the greenery, typical of asturias in spain. well worth the stay, pity we could stay only one night. 2 star is a very low rating for this hotel, it deserves more.
The view of the countryside from the private patio of our room was amazing. The room itself was clean and comfortable and the washroom facilities were excellent. The staff were very helpful and pleasant.
To begin the staff is fantastic, especially Edurne who was a very pleasant to speak with as well as extremely helpful. The rooms are located in a quiet location in a beautiful town. If traveling through Leitza I would recommend you stay here! Nothing
Clean and comfortable Basic Hostel rather than a hotel
Great staff.Nice town,friendly people.Glad we didn't miss this area.
Great location, only 200 meters from the beach. Walking distance to old town for pintxos and restaurants. Quality of buffet breakfast changed from morning to morning.
The friendliness and coopertion of the staff and the location Smell of smoke when first arrived in the bedroom
Great location, beach was in close proximity. Wonderful staff who spoke english and were as helpful as possible
very clean good sized rooms and exellent staff and a great breakfast
The hotel was clean and the staff friendly. However I found the hotel expensiv in regard to its standard, but its location close to the centre and the beach may explain that. The hotelroom smelled of smoke from a previous guest.
The room was very spacious, clean, pleasant and attractively appointed. It had a refrigerator. The hotel was close to the beach and to many other attractive areas.The dining room was very pleasant and the food was good. The staff was very helpful, friendly and spoke some English. We loved it.
Great location, friendly and helpful staff, very nice rooms - seems like a three star, not a two. A little pricey compared to similar hotels elsewhere. No internet computer available.
Friendly staff , nice atmosphere.
The staff friendly and helpful. Limited english spoken but enough. Buffet breakfast great.