Komplex Otdykha Bekasovo

Bekasovo, 143380 Bekasovo, Moskovskaya, Russia
+7 495 992 6767

Cheapest
rate per night

8.4

Excellent
based on 114 reviews
Komplex Otdykha Bekasovo - Bekasovo, Moskovskaya, Russia
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+7 495 992 6767

Good to know

Value for money 8.0
Distance to city center 0.2 mi
Location rating 8.6

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Reviews

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  • Mediocre
    Jul 2019
    3.8

    I am struggling to find what I liked at all. The only thing I can say is there was one lady at the desk Friday night, when. I asked can I get a microwave sent to the room she helped right away. She understands professionalism and was courteous. The rest of the staff were horrible. I wish I got the name of the great employee because she deserves a raise compared to the rest of the staff.

    1. Generally rude and unhelpful staff - you don't feel like a guest. 2. The room was dirty (food stains on the wall, dust in the corners) and looked nothing at all like the website. 3. The food is awful. 1 or 2 dishes are OK, the rest taste like they were prepared a few days ago. 4. No sense of customer service at all. Here is a specific example: When I needed a taxi, I asked the front desk for a contact number. They gave it to me, watched me order the taxi on the phone. Taxi was stuck outside because the staff never told the guards to let him in. Then the staff said it was my fault because I did not tell them I was ordering a taxi. This is just wrong - I told them I needed a cab, and they gave me a number, watched me order the taxi. Then just sat there :( Honestly, this was just a ridiculous interaction - the office staff just making excuses and then lying to my face. 5. The hours make no sense at all - this property markets itself as family oriented (especially toddlers), but the breakfast does not open until 8:30 AM, and the kids play area is not open until 9AM. 8:30 AM is very late to start. 6. The way they market "all-inclusive" is extremely misleading. You are limited to 1 local beer, and 1 local red wine, 1 local white wine. Anything else you must pay for. 7. If you want to go for a swim, you have to leave the building entirely, head across the property, buy a swim cap, and come back. They could just give you a swim cap at the pool, but that would be too easy. 8. I asked for wifi for a network. I was told it won't work I can't use that network so they don't have the password. They told me I have to instead get a code SMSd to me to use some other network. I reminded them they just let me use that same network the day before, and gave me a password. After much arguing they magically *did* have the password for me.

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About

Overview

With a stay at Komplex otdykha Bekasovo in Bekasovo (Naro-Fominsky District), you'll be 11 minutes by car from Naro-Fominsk Museum of History and Local Lore. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. This hotel has 8 meeting rooms available for events. Free self parking is available onsite.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

based on 114 reviews

8.6

Cleanliness

8.3

Comfort

8.4

Staff

8.0

Value for money

Check in

6:00 PM

Check out

4:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
ATM on-site
Internet
Gift shop
Meeting/Banquet facilities
Bicycle rental
Game room
Spa
Hot tub
Indoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Night club
Safe
Sauna
Free parking
Playground
Pool table
Ski-in/Ski-out
Terrace/Patio
Hiking
Massage
Library
Business center
Laundry facilities
Child pool
Hairdryer
Linens
Towels
Grill

Photos

Komplex Otdykha Bekasovo - Bekasovo - Building All Photos (184)
Komplex Otdykha Bekasovo - Bekasovo - Banquet hall Banquets (3)
Komplex Otdykha Bekasovo - Bekasovo - Bathroom Bathroom (15)
Komplex Otdykha Bekasovo - Bekasovo - Bedroom Bedroom (53)
Komplex Otdykha Bekasovo - Bekasovo - Buffet Buffet (1)

Location

Getting Around

Moscow Vnukovo 21.4 mi
Podolsk Ostafyevo 28.3 mi
Moscow-Belorussky 38.9 mi
Moscow-Paveletsky 38.9 mi