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Room & location were very good Restaurant service was very slow (1 hour from ordering to delivery).
clean and comfortable rooms, great meal at the restaurant, great location to visit the region no elevator, room fridge does not keep items cold
Friendliness of staff, quality of food and the interior decor were all superb and Quillan was a very pleasant town.
I have stayed at this hotel before and standards were as high as last time the rooms are modern and first rate the breakfast on the terrace with views of the mountains is special and the staff are always friendly and helpful
Having arrived very late in the early morning due to our unfamilairity with the French roads we were disappointed to find the hotel closed. We saw a phone number to ring but our mobile did not work in this area so we looked for another hotel. We culd not find one so we went back to Le Chaumiere and tried to knock to rouse soeone, but no answer. I heard some noise coming form a cafe down the road and went down there and in our imperfect French managed to get them to ring the number and they arrnaged to ahve the hotel open. We were very lucky that we fund someone who obviously knew the hotel manager and communictaed our problem. It was especially gratifying because we had been driving for telve hours and had our 4 year old son with us. I think they need to arrnage a night bell in case things like what happened to us occure.Otehrwise the staff were very helpful and kind.The room was especially comfortable and we could not fault it in any way. The location is excellent an dthe views form the wndown were lovely and gave a tatse of the area. We had bene looking for a hotel close to the mountains and close enough to the sea so we could spend at leats a day there which we did.
Friendly staff, convenient location. Responded to e mail booking request very quickly.
It's cuite a cute hotel, the rooms are excellent for the rate, and the staff are very helpfull and kind... I had a great stay...! :0)
The hotel was good value for money. The staff were very helpful and made no extra charge for additional secure car parking for a valuable vintage motor. The room was clean and the bathroom exemplary, very modern with every facility. The railway station was on the opposite side of the road, but there are only two trains a day, so not intrusive! No airconditioning, but not a problem so high in the mountains and a fan provided. Excellent hotel in house and several nearby, as are teh shops and town centre. Would stay here again. On a busy road junctions near traffic lights so traffic noise can be intrusive.
Our room was lovely, but then we did have the family room and there were only 2 of us! View from the bathroom over the town was lovely. Private parking for the car and the precious bike was a godsend, but you must ask for it otherwise it's the public carpark opposite or the street. Just on edge but lovely walk through the streets of Quillan. The girl receptionist was very pleasant.Thanks for giving us the price of the room for being only 2 of us when it was a family room and destined to be more expensive. It was a bit shabby in places ( reception) (bathroom tiles) but a sit was only a little 2 star we forgave it! Man at hotel desk should learn to smile a bit more, considering he's meeting people all the time!
Good service, clean and homely room. Daily cleaned and good views. Unobrusive staff presence. One small complaint would be the lift that emmited a gas like smell.
Convenient for visiting relatives in the area. The rooms were large, reasonably well equipped but the decor was dated. Parking was difficult in the street outside the hotel but free public parking was only a short walk away.
Nice and clean rooms, friendly staff No airconditioning- it was terribly hot and difficult to sleep as a result
Very enjoyable stay, staff very helpful and friendly.Room clean and comfortable. Would stay here again No
The location of the hotel and the setting. The rooms are large and pleasant. The female proprietor could not have been more rude. She got impatient with the simplest of questions and got angry when we asked for an extra towel. The food was mediocre and overpriced. The walls are paper thin (we could hear the man in the next room snoring).
Splendid view in a very quiet location. My French is limited so conversing was difficult.
Very friendly staff, spacious and clean rooms with a tiny balcony, superb location, free parking and the hotel offers a delicious breakfast.
Terrace, garage, long term parking. Excellent location for walking the 6 day Tour des Montagnes d'Ax.
Very dismissive staff and dinner was very poor for the price
Fantastic view of the mountains from the balcony I think it is fair to say the hotel has seen better days and is now in need of re-furbishment.
restaurant already closed, no cook there. long distance to next village for dining.
Good atmosphere need of better isolation between rooms
We were stuck because of motor failure, they helped us out, very nice people. Surrounding is beautiful close to Andorra you need to have a car to stay there because there is almost nothing surrounding the hotel, the hotel is however connected to a restaurant, food (except for breakfast) is quite good and fairly priced
amazing location and great value. balcony overlooking the rushing river but with shutters that kept the peace at night! very large room and big bed and with style
friendly and helpful staff; excellent support of cyclist's needs
I arrived late and decided to have a meal in the hotel restaurant, it was fabulous!! Amazing cuisine, quite expensive (3 courses -27 euros) but well worth it. Not really enough staff on duty.
Good overall facilities, friendly proprietor - food fantastis a real pleasure Would have liked tea/coffee facilities in room
The friendliness of the staff an their attention to detail for my every need
The quality of the food in the restaurant was surprisingly good. The standard of decor is poor - it would be improved with updating. Shabby but clean. I would class it as a hostel rather than hotel.
It was a very 'French' hotel. Family run with pleasant rooms and good food. Their wireless link was nearly impossible to use.
The room was very clean and comfortable and the evening meal was very good. Wifi connection was made available to us. Parking was on the street outside the hotel rather than in a private carpark.