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The location and the helpfulness of the staff The location, whilst beautiful, is remote
We would like to stay at this hotel again and more than for one night because its location is absolutelly perfect, romantic and comfort for both aim touristic and business. We will recomend this hotel for our friends.
the location in combination with the nature the breakfest could be improved
The hotels staff is friendly. The bar is in the cellar but nice to have a drink in German atmosphere. The hotel is out-dated. We were just staying here for one night on our way further south, but it is not something I would recommend for a longer stay.
We arrived late, had a very good dinner (fish from the lake) on the terrace and woke up the next morning to enjoy the view of the cathedral and the beautiful surroundings. My husband did not want to leave.
Host was very friendly, polite and made us feel very welcome. It was a little difficult to find but apart from that there were no bad points!
Very good location, beautiful natire, very nice and helpful people working there,excellent light, large and very clean room No bad points at all
Staff could not be more obliging. The rooms in which we stayed were spotless, comfortable and had a fabulous view of the surrounding wooded countryside.
Very comfortable hotel offering excellent service and warm hospitality. Highly recommended.
Friendly owner, clean room, free parking, good view from the room internet is not available in room
very quiet, superb rooms, excellent friendly lady running the hotel.
A real find! Beautiful rooms, wonderful view, quiet. Proprietor very helpful and friendly. Unprepossessing exterior gives very little idea of what the hotel is really like. Good restaurant within walking distance.
Just about everything, not much not to like. room lovely, food good, staff very helpful. Had to go home would have liked to have stayed longer.
Booked an Hotel that was reasonably priced close to the Nürburgring and had parking.Did not expect a hotel with this quality of decor excellent breakfast and helpfull staff will stay there again. Extractor fan in the bath room was noisy
very nice family hotel close to golf and nature. Very friendly people
Everything. The rooms were very clean and spacious. The owner and the rest of the staff is very very nice. The breakfast was very good, with different kind of breads, so our uncle enjoyed a lot the food there. Not really... price good... room nice and clean... customers happy :)
Everything was very good None
wonderful service, location and food
Restaurant attached serving good food. Free ample parking. Quiet. The restaurant has two sitting areas: smoking and somewhat less smoking.
I could not fault this hotel. The rooms were very clean and comfortable, and the staff were very welcoming and helpful. We found the food to be excellent value for money. The only downside to this hotel is that they still allow smoking in the bar area.
Friendliness and welcome from staff
Convenience and closeness to the centre of Andernach
wireless Internet, the arrival at the night is possible It is not enough of a soap in the holders of a toilet and shower
The staff were very Kind. We have two children and they were very happy to help
The cleanliness and comfort of the rooms combined with high service from the hotel staff and good food and drinks. Early breakfasts. The W-lan quality varied a lot from room to room and over the time. A strong fire wall prevented my SonicWALL Global VPN connection (a safe 128-bit coded communication) to my desk top in Sweden.
Excellent large room with all facilities required, very clean and excellent food available in the bar area. Very friendly and helpful staff.
We chose this hotel for our trip to the WSB round at the Nurburgring as it was fairly close by and in a nice location. When my wife had problems with a dental filling, the lady owner, although she spoke very little English, very kindly arranged an appointment at the local dentist and was extremely helpful. The hotel was clean and tidy, and reasonably priced with a good breakfast (continental) included in the price. The only slight negative about this hotel is that the rear terrace and garden area needs a good tidy up and the attention of a gardener.
Good location to the Nurburgring. Very nice breakfast too. Staff not too fluent in English. Village very boring where hotel is located.
Friendly staff Very clean room and hotel excellent breakfast situated in beautiful area and easy to reach Bed not very comfortable
Good value for money. A Fridge where you can take the beer you want for low prices. Proper!
Very welcoming staff although arrived late for check-in. Nice touch to the hotel rooms and ideal location for nurburgring or castle trip. Garden could be kept better as it really has potential and a nice view. wireless internet did not work
I lov3ed the room and the small town. The staff is friendly, the room impeccably clean and the breakfast tasty. I liked the fact hat I could use my laptop there. NO:)
We received a warm welcome and excellent service throughout our stay, including suggestions of things to see and places to visit.
quite, freandely, perfect for relax
Very pleasent owner, we were quite late arriving and he was quite happy to wait up for us. Hotel was in a quiet area, not many restaurants for evening meals but close enough driving distance to bigger towns with more amenities. Cleanliness of rooms was good, breakfast was good standard continental. In the hotel room there was an information booklet, it would have been really useful if it was translated into English.
Very quiet, comfortable beds, free wireless internet, buffet breakfast
Service with a smile, excellent food, extremely clean.Highly recommended.
Hotel owners were extremely helpful and friendly, rooms were very clean and had plenty of space with nicely fitted en-suite bathrooms. Our party consisted of six motorcyclists, all rooms were to same standard and secure garage parking was provided at no extra cost. The hotel was 5 minutes from the center of Mayen which comes to life from Friday night but beware mid week which is very very quiet !!
Very friendly family run hotel. We were made to feel extremely welcome and at home. We will return.
Nice rooms, welcoming host, on site parking, good breakfast.
Very nice hotel owners. Good breakfast, great restaurant Hotel has not a 24/7 reception. So it's wise to call when you suposed to arrive.
The owner/manager was extremely helpful and welcoming
The staff were very friendly. Free car parking. Nice breakfast.
The hotel was excellent. Tidy, comfortable and clean. The staff were very friendly and helpful. They made us feel very welcome. I wish we could have stayed longer. The hotel is fairly close to the town centre, a 10 minute walk to shops and restaurants. We are motorcyclists visiting the Nurburgring which was 24km away so this hotel made a good base for exploring the area. The owners very kindly let us store our bikes in their garage. We will be returning! None
Did not have to pay for the first night. Arrived at 21.30 as announced via e-mail. Dark hotel, finally a person appeared and informed me that my room was not available. I got an old and dusty room for the first night.
I had a good stay. Everyone was helpful in directing me through the local area and with the ammenties of my stay. I would come to this hotel again. Thank you
Nice people, good food
Very good restaurant and helpful staff/ proprietor
People very friendly, good price for money, good food, quiet and cosy rooms. Nice view, too, and excellent location in a residential area.
Extremely friendly staff and they spoke english, french and german.
Fantastic menu,presented by scottish chef! Rooms were comfortable and clean,excellent value,definite recommended
Good food, great staff, cleaner than my house. Wasn't staying longer
Exceptional service- The owners and staff could not be more helpful. The recently redecorated (double) room and refurbished shower room were spotless, well appointed and the view from the balcony was delightful. The quality and variety of the food served in the restaurant was to a very high standard. Top marks for value for money.
sociable drink at bar and talking to chief about the menu and enjoying the meal.
Clean and comfortable. Nothing.