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Good breakfast. Room clean and functional - adequate for a stopover. Some restaurant staff in the evening rather unfriendly.
tepid tea/coffee at breakfast, dirty tables, staff did not appreciate gentle comments, entrance-doors to room did not lock very well,had to block innerdoor with suite-case, expensive for what it was.
Close to A7 with security parking
We arrived much later than intended but the hotel staff made us very welcome and ensured we were well fed. The hotel met the expected Campanile standards as an en route overnight stop.
The hotel room was very well appointed, luxurious and comfortable. The hotel staff were courteous and helpful, breakfast was good if a bit expensive. Lovely riverside location and gardens. The hotel restaurant was appalling. The staff patronising and rather rude. The wine waiter did not seem to know much about wine only how to make his customers feel small. The food was pretentious, meagre and ridiculously overpriced. I would rather starve than eat there again.
We were chzrmed by this lovely hotel. Nice place next to the river. We had an excellent diner in the open air with an excellent white wine (Condrieu). I think you can spend there more than one night for an exploration of the region and his wineries.
Stunning location, very friendly and helpful reception staff, attentive and professional restaurant staff, superb food, especially fish courses, splendid selection of wine. There were none.
Beautiful location.Excellent food served with care and attention in an attractive Dining Room.
Pleasant hotel with excellent restaurant and helpful staff
We have one complaint: at night the water on the tap remained hot,in the morning tis was fixed
Very good food and good views from the bank of the Rhone. Perfect location when transiting from UK to South of France. Very poor service in bar and not much better in restaurant.
Remarkable location and an excellent relaxed stay, superb staff, with the quality of service and food you would expect from a Michelin star establishment. On the terrace before dinner 16 euros for a small glass of local, all be it good wine was a tad excessive
Great location, wonderful to watch the barges go by on the Rhone. Just the experience we were looking for. Please do tell people that this is a 1 star Michelin restaurant hotel. We booked the hotel not noticing if there was even a restaurant and were 'shocked' to find ourselves kindly booked by the hotel staff into a seriously expensive meal (Euro 280). We do usually seek out Michelin starred restaurants but like to be prepared for that level of expenditure. Some of your bookers may not be able to afford it at all.
The elaborate meal and incredible service were the best we have ever had! The hotel room was top quality and our stay in Vienne was brilliant!
The sheer professionalism of the staff, and their very good insight into the sort of guests they had - at least in our case. They were engaging, funny and very good at their jobs. No
Outstanding food and excellent service.
Rooms very french. Restaurant gourmet excellence, but expensive! If you want to walk back to your room, don't go for the discovery menu! Could not eat like that for a second night!
Did not visit for the star restaurant, but was very happy with the bistro. Nice large room, good food, nice garden, friendly staff.
Very spacious rooms with good beds. Availability of a good quality, very reasonably priced "second" restaurant on site to complement the two Michelin-starred main gourmet restaurant. Cheerful helpful staff. On-site free parking. Excellent free in-room WiFi service. Unexpected delay in their Laundry Service 2days instead of same day service as promised. No explanation or apology.
Ihave stayed there before and I enjoy it very much
I was totaly surprised coming down the dirt road and then the beautiful estate opened up.
Nice hotel with large rooms. Good breakfast. The park was lovely to walk in. The restaurant was exclusive but very good maybe a little expensive , specially the wine-selection. (most expensive bottle 2500 €). Friendly peoples and good service.
Unbelievable atmosphere and appearance. Very expensive but probably worth it.
No food facilities after 10pm
The place was close to a nice park Breakfast was poor
Beautifully placed close to a nice park. The rooms need to be updated and refurbished. Look worn out. For a business hotel there should be free internet in the rooms.
Staff was very kind, especially the bar tender. Hotel is surrounded by the golf. You can walk around, it's pretty green. Restaurant was also nice. Nice space also, bar lounge, terrass, nice view from room. We were there with a baby, and they provided us with a babycott and a spacious room. they were also very helpfull to warm up the babyfood. Spa is also nice with nice relaxing chairs/beds. the Sauna was not working - there was a technical problem! we booked this hotel for its spa and sauna .. what a pitty! The spa-pool could be a little more warm. Because of the spacious room for the baby cott, we only got one window ..
Friendly atmosphere and very helpful staff. There is not a restaurant at the hotel, but there were arrangements with an excellent restaurant in the area. The breakfast could have been better.
The kindness en helpfullness of the staff.Clean room.
The hotel was easy to find, very well presented and the staff friendly and helpful. We stayed in a rear room and had an extra bed added to fit 4 of us as the front rooms faced a busy road. Our room was very quiet. There really was nothing much to see here. We needed a place to stay on our way to the coast. There is no lift but the manager kindly carried our bags up.
Great value breakfast & fantastic host in the owner. Very clean. Nothing
Very pleasant and helpful staff. The whole establishment was very clean and tidy. Nice size room. Ideal stopping off point for those on a touring holiday. Whilst not a minus point of the hotel most of the local restaurants close at 7.30ish but if you travel a bit further afield there is more choice.
the rooms were big enough for 4 persons and very clean
super friendly and helpful manager
The staff were very helpful
Good stopover hotel when you're traveling to (or from) the South. Much better quality then other stopover hotels then Formule1 or Etap. Good breakfast buffet. Although there's no own restaurant in the hotel to have dinner, you can order some meals (pizza, pasta, salads, ...) which is being delivered within 30 mins. The meal can then be eaten in the breakfast area, on the terrace or in your room.
Nice hotel, very good value. Free WiFi and free parking. Served our needs as an overnight stop between the south of France and Burgundy without getting tied up in a large city.
Cheap comfortable no thrills transit hotel for South of France. Breakfast is acceptable. There is a restaurant attached and use of a swimming pool in the next door pizzeria which was closed. The pool is not quite what the pictures portray.
Staff on reception were friendly and helpful. This hotel was rather run down and in need of refurbishment.
Hotel was clean and tidy with good restaurant.
everything was ok, breakfast very good babyphones not reachable from in the restaurants
The bar and the restaurant at the swimming pool was closed during the week.
Beds were comfortable, breakfast was ok At night until well after 4 am huge noise from outside: partying, screaming and singing from a nearby house that kept us awake most of the night. No hotel receptionist available to consult.
The breakfasts were excellent.We felt very relaxed in the hotel. One night we forgot to take our key and we couldn't remember the code on the front door so had to wait about one and a half hours for another guest to let us in !
very basic,breakfast very good,pool a bit dirty and very small not at all like the picture. yes we booked 5 nights and decided to stay for one night only ,because of the location.the receptionist was not very pleased and argued a bit with us.
good value for money for family overnight stop en route to the south. Good pool
Good Free Wi-Fi connection, range of tv channels, good shower
Position Size of room
Staff werer helpful - \good breakfast. Building old and rooms very small cramped reception area. . Difficult to find/ difficult to leave on Market day outside..
Easy for car parking . Position related to Vienne itself an alternative to Lyon then Lyon Hotels are busy. The smell of wc in the bed room ( room n°18)
Hotel is in a good location. Nice decor in the hall and rooms are okay. Shower gets flooded as curtain is too short.
Very good staff, very helpful. The walls are very thin!
The staff was very friendly and helpful. We didn't get to the hotel until about 11:00 PM, but there was no problem. Breakfast was marvelous!
Great position, very nice ambience, lovely breakfast room with pleasant outlook, perfect position
Grafitti on the walls upon entry. Walls very very thin and no sound proofing/privacy. Hair dryer dysfunctional. Rules and regulation do not permit the use of electrical appliances hence no razor or hair dryer.Check time 11:00 am. Rooms not ready for check in until after 2:30 pm. Overall a negative experience. Dingy
helpfulness of staff. Breakfast good.Location excellent.Room good value for money no
We liked the swimming pool and the animals and birds. We also liked our waiter and the chef.
The pool, once we found it was a welcome sight after a long hot journey First impressions, the hotel showed signs of neglect. The lady that met us quickly told us that the restaurant was closed on Sundays, a fact but not very helpful. We were left to find our room which was very hot and the shower area tiny. The bar was closed and we were directed to a vending machine to find a drink, the machine took our money but gave nothing in return.At breakfast we were offered a mediocre buffet which only had 1 coissant remaining, when we asked if there were any more we were told that she had already served 10 !!!, after 15mins she returned with 2 !!!!!
very bad service at the hotel, rust in shower
The staff are very helpful and welcoming. There are about a million animals living in the gardens ( all in their own space) and the swimming pool was an additional surprise. The bed! Although we stayed the most basic room, the other rooms looked very nice.
An excellent and friendly hotel. Good food and location for the traveller.