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Real pleasant surprise at the accommodations. Restaurant was very good.
This is a well located upscale hotel with comfortable and nicely furnished rooms, an incredible staff, located within a stone's throw of virtually anything in Seattle. I had to leave after four nights. Housekeeping staff removed an unread newspaper from the room that had not been placed in a location for recycling or disposal.
It was rated 4 star and was not close to a 4 star quality hotel.
Beautiful hotel, wonderful staff, great restaurant, can be for adults only or family-friendly. Can't complain at all Nothing
Cleanliness, accommodating staff, and easy access to the city of Seattle.
Clean rooms, bar, and all of the staff. Also, hotel sits on a major freeway interchange but never heard a thing. Good construction for sure!! Parking sucked. 90 percent of spots were made for compact. At least 10 spots were coned off for employees. Big trucks with trailers parking sideways making this place a complete parking nightmare. If you want your $50,000 car banged up stay here. Not good.
We were surprised at how the room was divided into a living room and sleeping area. The hotel was quiet and conveniently located off the highway. It was also nice that there was a covered gated garage with an elevator that went straight to your floor.
The front desk manager made it clear that she/her hotel would do nothing to assist with a cancellation, but made it very clear that if I had done business with them directly that she would have helped me out and done more to assist me with my situation. By using Kayak or another third party vendor, a vendor that they contract with I add, the service you receive is sub par though thy gladly take your money. The front desk manager was extreamly rude and I would not recommend staying at this hotel. They do not offer the same level of service if you book through third party contracted provider than if you booked directly through them.
Room was exceptionally clean and the cleanliness and decor of the hotel was very good. Liked being able to open the window for fresh air. Staff was friendly and helpful. Many Silver Clouds have the complimentary breakfast so we missed not having that option.
This hotel is a gem. We used to stay at the Silver Cloud in downtown Bellevue but find this one to be more luxurious. The drive to downtown Bellevue takes only a few minutes. We will continue to use the Silver Cloud Eastgate on our overnight trips from our home in the San Juan Islands.
Not much. The location was okay and the price was fair. Parking was easy. Overworked and inconsiderate staff.
What more could you want? Fabulous beds; great breakfasts; lots of parking; friendly staff. Hotel exceeded our expectations.
Comparable to Hampton Inn! Great breakfast! Nice clean rooms.
the hotel was very clean, the staff was super helpful and nice, bonus having the breakfast downstairs and not the typical 'continental breakfast'. there were waffles, eggs, omelettes made to order, bacon, fruit and tons of cold and hot cereal
This hotel is a nice place to stay. It has a swimming pool and hot tub and the free breakfast is very good, especially the made to order omelets. It was relatively quiet and the bed was comfortable and the room was very clean with modern decor. It isn't really close to all the shopping and restaurants, but it is close to the freeway. There is a bar with food to order in the hotel also. It is a great place for business people or for someone who wants to just get away.
We planned a quick family getaway for the weekend. This was our first visit to Bellevue and we were very happy with the location of the hotel. The kids enjoyed the pool area and the buffet breakfast area was very nice. The room was modern and clean. The only complaint was that the toilet in our room did not work properly and maintenance did not come to fix it during our stay. We would definitely return to the Hotel Sierra on our next trip to Bellevue.
I rent a room online & first time stat in hotel Sierra . Yes , I agree the 1st image are great. the room are pretty nice & comfortable but.............when after I check out . couple days later I found on my bank statement that this hotel have a extra charge for me Up to $* without any good aceeptable reason. but finally it's siad that we damege their room TV. IT's really make me so angry about it. cause we going to Seattle just of a ceremony & most the time just back to the hotel at late night for a sleep. we even not using the TV. but how possible that the management said that we using the candle & burn the TV. that's unbelievable . Now I will tell all our friends in our temple do not visit this hotel & inform everybody VERY be careful of this hotel management...cause you should be the NEXT.
Fantastic Hotel! Rooms have nice mini kitchen, pool and exercise room are very clean. Breakfast bar is top notch and the restaurant has a nice selection of meals or small plates for happy hour. Good place to stay with family or on business. Front desk staff was very helpful.
This is a great hotel. Very reasonable. We stayed in a King suite with our two kids and it was very roomy. The breakfast was the best complimentary breakfast I have had. The kids really enjoyed the pool. The only draw back is that it is right next to the freeway, so you don't want to keep your window open at night. Other then that, I would highly recommend this hotel.
Our stay was enhanced by the delightful omlete station & breakfast bar available & the lovely furnishings in our room and the public spaces. We also enjoyed the hot tub & pool. This hotel was easy to get to, quiet, close to our destination and had secure parking. My husband saw tickled to see coke in real glass bottles at their little in-hotel store.
This hotel is in a great area with plenty of parking and easy freeway access. The beds are nice and comfortable. Everything is always neat and clean. Nice pool area and exercise room. The breakfast always exceeds my expectations. All in all, a great place to stay. I stay here every time I come to Seattle.
Very spacious and comfortable, had 2nd floor King Studio with kitchenette Loved the room layout, furniture, fittings and especially the kitchen counter table Breakfast is awesome, miso soup is delicious Got on hotel's wifi easily LCD TV has adjustable wall mount Hotel is about a five minute walk from EastGate P&R bus stop; Took 15-20 min express bus to downtown Seattle to visit Public Market, Central Library, Space Needle and of course catch a Mariners game at Safeco Field