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The customer service on the way out was excellent. Christen was the best, her attitude was great and it felt genuine like she really cared if we enjoyed our stay. I did not like the overall cleanliness and would hope in the future attention to detail will be looked into by someone in charge.
Great location with a great view!!! Beautiful room with a large tv! A little pricey!
Staff was awesome! Malls all around
Clean the man washrooms more often
Nice clean modern hotel.
Good staff The bed was as hard as a rock, not what you would expect for a higher end hotel.
Clean room, prompt room service
I liked that there were several restaurants in the hotel and next to the hotel. There is a walkway to the shopping mall. The swimming pool was in the building across the street.
Great location Poor lighting in bathroom Staff unhelpful in resolving various room and facility related issues. In particular, after twice complaining about excessively noisy hotel guest, front desk agent said "Ooh, I hate when that happens."
The staff was very friendly. The room was kept clean and the bed was super comfortable. The location was great too! Connected to Lincoln Square for business. Connected to Lucky Strike and the movies by sky bridge as well. Smack dab in the middle of the mall area. 2 blocks away from an LA fitness but also had its own fitness center if you didn't have an LA Fitness membership. Only down side was not being close (walking distance) to any grocery stores where you can buy bottles of water and other essentials. The hotel provided all that you needed if you asked for it, it was just much pricier. Other than that, enjoyed our stay very much!
Not much. Not worth the money. The elevator was broken and we wasted 2 hours of our vacation just waiting for elevators. It took us over an hour to find parking.
It's what you would expect of a Westin in a city. Clean, accommodating staff, decent breakfast and space to meet informally. It was an expensive night at $300+.
Store proximity to local shopping and dining.
Great location, excellent rooms No parking on the weekends, staff internally overcharged in the cafeteria, had to remind front desk of billing corrections. Not a good experience
Cozy , nice bed and nice staff They did not have a fridge and our food was ruined
Clean and large room. Nice location in Bellevue WA. The staff is correct and helpful.
Great location close to Bellevue Mall and the park. Near the freeway access too. Very dated. No fitness room. Continental breakfast was a few muffins and a little fruit. Free wifi did not work. Ethernet was on and off. Room showed some updating, like the new switches for bathroom fan, but still a lot of older things like a shower door that was stuck or the dated couches.