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We liked the old wooden floors We couldn't get the keys because the hotel in reality was closed. It took us over an hour to get in, and nobody spoke anything but spanish un the phone. The restaurant was also closed, and in our opinion, they should have recommanded another hotel, and told us, that the hotel was closed, instead of havning your booking write us, that we could pick up the keys in a shop, that first opened at 17 pm.
Old, traditional building in a nice small town. Center location, ideal for hiking, skiing, trekking or just relaxing. Charming, old furniture and decoration. The restaurant is really good with catalan specialties and local people. A bit difficult to find in the town.
Ideal for a 2 adults + 2 children sky weekend. Breakfast was correct in quantity and quality... and free for children under 10! The noise from the air conditioning system that was in a room just in front of ours (end of the corridor, first floor... Low price rooms?)
A cosy bar
The accommodation was excellent; warm, modern & clean - I like the fact that you pay per room rather than per person. The pool area & pool itself was not warm enough to use comfortably. The car park charge was a little expensive. There was no gym or decent restaurant on site. The approach road was v. icy & not properly gritted after snow
Location close to the skii lifht, nice area and exelent for familys with jung kids,good skii shops around. The clean service is simple doesn't exist, just clean the floor but never under the bed, (plenty of dust)in 7 days do ot change the beds "cloth" and do not clean garbage collector.
The apartment was excellent. Spacious, clean and warm. Perfect location for skiing. And the spa is a bonus at the end of the day. We decided to pay 10 euros for a breakfast. It was very basic, the bread and rolls were not fresh and there was no hot food available. We will take advantage of the excellent apartment facilities during future visits.
very comfort room (Duplex), beautiful view, convenient fo family. fukk kitchen
Close to the ski lifts and the price of the hotel. Heated swimming pool; Lack of a bar and sitting area in the sun. Cleaning service included just making up the beds
Close to slopes, clean, efficient check-in and room cleaned every day. Apartment was advertised as sleeps 2-4 people but not much further which gave you the impression of having 2 bedrooms, not a lounge room and a bedroom. So probably was better value accom on the mountain with breakfast included. Had to pay for access to the pool/spa even if you were a guest. Also if you have a kitchen in the apartment the very least that you would expect supplied would be a sponge and some washing up liquid....
Staff very very helpful and kind
Proximity to piste, ski school
The surroundings and location were great
comfort, quiet, nice staff room temperature : extremely hot
The location and the quality of the service Difficult to find the hotel and the bad state of some facilities
Quiet surrondings There's no lunch service or a the option to buy quick food & beverages
The mountain location, facilities and cleanliness Receptionist was efficient but not friendly.
The sight of the landscape from our balcony There was no or incorrect information over hotelservices (opening hours restaurant, operating TV, wake up calls etc) in an other language than Catalan or Spanish
Friendly Hotel No coffee facilities during the day
Staff were kind and helpful, breakfast was good, the view was excellent from the room, swimming pool was a bonus. Enjoyed the stay very much.
Breakfast was good and the staff were pleasant, good standard fo hygiene Not the hotel but the area, very limited with regards to eating out, places to go etc
Very friendly staff as well as a fantastic view of pool and mountains from our balcony. The room also had a fridge and the breakfast included was fantastic! The place is very very hard to get to without a car, and the cabs are very very expensive. The water pressure in the shower wasnt very good.
Hotel Staff, Restaurant, Location, Room.
As mentioned above the hotel was listed several different times on your site and although the hotel was much as we expected - there were no nasty surprises, we didn't know from your website whether to expect a 2 star or a 3 star place as you had it listed as both
Great place to relax, Swimming pool, Value for the money; everything was great! Truly recommended.
The hotel was on the outskirts of a village and in a good location to drive to La Molina and Puigcerda The service in the restaurant was not particulary friendly and we left early on the Monday morning (7.30am) but they refused to leave out any breakfast - not even hot water for a cup of tea!!!
great room-great restaurant