The lady owner of this hotel was just magnificent, a jewel really. I loved my stay. Nope
The staff there are warm and very helpful. We lived in a one bed flat with everything, fridge and freezer, cooker, etc. Room is well cleaned and the bathroom is well equiped. It's certainly good value for money. A few supermarkets around so though no breakfast served you can easily find something nice to eat. It's a bit far from the city centre, but ok with us as we renteed a car and it's not too hard to find a parking place in city centre (avoid the island). There is a bus service just in front to the property, but we didn't use so cannont comment.
The staff of the hotel. They are so friendly and carefull.
decor fabulous; situation convenient for centre of Ortigia; staff very helpful; breakfast very good no
Hotel was very charming. Hotel staff were excellent and very helpful. The food in the restaurant was also excellent. The breakfast was very good and there was also an additional menu available on request. They have one room with a sun terrace and Jacuzzi which is a real treat. Very enjoyable stay at this hotel and would definitely recommend it. Absolutely nothing
we loved Ortigia
An up scale hotel of comfort and fine location. A hotel of period architecture beautifully restored Front rooms with full water views unfortunately overlook the busy street and parking area. Opt for a room with a lateral view of the sea.
Excellent staff, very helpful and pleasant at all times. Great position near to town and parking easy and cheap. very comfortable rooms. Nothing
It is very well located on the island of Ortigia. It is not as luxurious looking as either the pictures or the price indicate. I also had requested a reservation at a restaurant early in the day and was informed at 8:45 in the evening that they could not take us.
Highly recommended. Everything was 1st class, from the Restaurant to the Room, from the Staff to the facilities.There has been a misunderstanding about my room, which was dealt with professionalism and the problem sorted out quickly and in the way I expected in a place like this.
The place was relaxed and comfortable Costume jewellery went missing when luggage was transferred to another room.
Friendly staff. Attractive, well located hotel.
Friendly personel and nice rooms Poor breakfast
We found the owners very friendly and helpful. Our room was very quiet, spacious and comfortable with a small balcony. We loved the breakfasts, especially the homemade cake every morning! The location is excellent.
Excellent location on Ortygia island, the early check-in time proved extremely handy. The proprietors cooked us a lovely cake for breakfast in the morning!
The owners of Sleep in Sicily are really nice, they can give you a good advise of what to do and what to see, as well as where to eat. The room was nice and clean. We had a nice time here.
The location, in Ortygia, is excellent. It's very difficult to get to the hotel with a car, and the parking is a good distance away.
Very nice B&B with loads of character in it. Room was very spacious and decorated in a rustic style. B@B located at arm stretch from the sea on one side and Duomo from another. Fresh breakfast was served at the patio just outside the room. Very nice and friendly hosts. Would definitely recommend.
very friendly and helpful staff, clean room,good breakfast and central location
Very warm welcome from the owner - Very clean and simple rooms - Extremely well located in Syracusa !!!! - Really easy to find with a map - Good breakfast - Feeling at home ! Thank you very much Massimiliano !
Excellent location, very hospitable B&B owners Massimiliano and Cristina.
Very central in Ortigia. The rooms were comfortable with good big beds, fridge, television with english-language stations and air conditioning. The owner was very hepful when we needed to hire a car and about our day trips. We found we could use Sleep in Sicily as a good base.
Personal approach from the owner The room was a bit cold but I guess it's due to winter season
nature, easy to find heating didnt work, the breakfast was not up to standard
Beautiful setting - great views. Nice pool and sea access. Overall very tranquil. Dogs barking all night. Got bit by mosquitos in the room. There were many extra charges - for example. We were charged 10 dollars per person per day for breakfast in the room even after we said we were not going to have it after the first day because it was kind of gross - old fruit, old cereal - milk that did not need to be refrigerated etc. We were also charged 5 dollars per person per day for use of a towel ( not even replaced daily) by the pool. There were rooms facing the front of the property not in use but we were given the one off the side. You could hear people walking above us early in the morning and late at night. We also had to check out the last day by 10 am. We also had to pay 10 per day to park on the property.
The Pool and Views are amazing plus the quality of the rooms This is not a cheap hotel you pay for the view, but be warned in addition you find you pay for everything else which adds up 10 euros per person for breakfast per day plus 10 euros per day parking. You are also miles away from anywhere meaning a choice of 2 or 3 restaurants that are not within walking distance you have to drive for 15mins minimum. No restaurant on site.
atmosphere is grea! -
Very nice hotel with friendly staff and in a great location in a great city. Good for shops, restaurants and sight seeing.
Excellent location and very helpful staff
It's very central, close to shops, restaurants, cultural and historical sites. The staff are outstanding,particularly Veronica and Letitia at reception, who both have a good grasp of English and other languages, and will go out of their way to help guests at the hotel.
nice staff, very friendly, comfortable room, good continental breakfast, central location and a very good price!
Great location, comfortable & clean rooms with bathroom, good value, friendly and helpful staff, big breakfast and free WiFi. Although there was a room with fridge and stove top we were told we could use, it was also the office and not open once staff left at night so we couldn't access these facilities. It would be good to have a fridge and kettle in the hallway that guests can access at all times, or kettles in the rooms.
The room was large and clean and very comfortable with much air conditioning! (you need air conditioning in summer). It is in a very good location. The breakfast wasn't very good. OK, but not great. Upon arrival we had to call up and get the password - not desirable when you are on international roaming.
The character of the building and the proximity to everything Only the noise of the inevitable scooters at night.
Nice room, good service.
Excellent traditional small hotel in centre of historic town Noise from motorbikes/scooters in the very narrow passageways outside our windows. I would have liked to have the windows open all night, but I could not because of the noise.
Friendly staff willing to accomodate us.
location and large bedrooms/bathrooms felt slightly damp in the bedroom
Courtesy and kindness of staff, excellent location in the center of Ortigia, nice rooms. In order to check-in during most of the afternoon and in the evening you need to call the owner as there is no staff available.
cleanliness and centrally located, friendly staff
close to tourist sites hard to park hard to find
The breakfast was varied and fresh. The room was cleaned daily and plenty of fresh towels supplied. We were initially put into an inferior and cramped room with a television and table lamp that did not work. Also, workmen were renewing the facade of the building right outside our window which brought dust and rubble into the room, woke us in the morning and prevented us from having a siesta in the afternoon. Each day we were promised a better room, but spent the first five nights of our twelve-night stay in the small, noisy room. We eventually moved into a room which was superior to our original booking. This was more satisfactory and we were not charged extra.
clean comfortable and large room the facilities were nice the staff were pleasant and helpful
è sicuramente tranquillo il personale sempre disponibile e sorridente ti mettono subito a tuo agio complimenti a tutti se proprio dovessi cercare il classico pelo nell'uovo , la piscina e sprovvista di appigli sui bordi e forse in quanto a dimensioni è un pò piccola
Staff was friendly and helpful; wonderful breakfast with a large array of cheese and cakes, beutiful green garden The smell in the bathroom
Nice location, convenient for beaches or city of Syracusa, and pleasantly situated in fields. The pool and terrace areas were good although the weather was not warm enough for us to make full use of them. I found the room rather small - only one chair inside - and poorly sound-proofed - you could hear people talking next door even if they were being quiet. Not good for a 4 star hotel. Restaurant was expensive and the quality not good. It is some way to another restaurant so you need a car and to be prepared to drive.
Excellent staff. Private grounds were secure for small children to play. Room was large and in good condition. Grounds were very beautiful.
This is the best hotel we've ever stayed in! Everything was perfect - very friendly and helpful staff, luxurious and stylish furnishment of the room, excellent breakfast and restaurant, many facilities - pool, free fitness and bikes, jacuzzi, timely shuttle service to Siracusa (approx. 10-15 min away). It's very calm and relaxing. We can highly recommend this hotel to anyone wanting to have an unforgettable stay in Sicily.
Quite difficult to find in the dark! and further out of Syracuse than expected
The best hotel I stayed in Sicily.Very clean.
What I needed No
The staff were very pleasant. The hotel needed a bit of make over which judging from the building works outside, it may be getting. Our room was rather small.
Generally conmfortable despite the comments below, very helpful desk staff No proper internet service, overheated room, poor food, especially breakfast fruit juice, very poor waitress in the bar
exploring Siracusa construction was going on
It is very central, quiet but most importantly I was impressed with the help, courtesy and friendliness of the staff. One could not really expect more from a three-star hotel. Incidentally there were no reviews available from other guests.
Convenient location. Pleasant staff. Easy to find. Noisy main road because it is cobbled.
Large room. Not located in a particularly nice area of town and long walk to the old town. Few facilities on offer and hotel does not quite live up to the hotel website's pics.
Just one step to train or bus. Very friendly staff.
Very convenient for bus and train station Staff helpful and room quite nice. Not the best area in Siracusa but I only stayed one night.
good location, very close to the train station, very friendly staff. The bathroom is not really appealing with all the molds on the ceiling, the room I was in, the fan in the bathroom doesn't work, which is probably why it has molds all over the ceiling...however, the toilets, the water basin and the shower facilities are all very clean.
Breakfest was oo simple, taking to account the price of the hotel. Rooms were also too simple and offputting. And we heard all the noises from Reception area to our room.
The professionalism of the manager. He was brilliant withheld, services and kindness.
It was across the road from the railway station which was perfect for us. The room was very large and comfortable. The staff were very friendly and helpfull. We could park at the front door and walk everywhere. There was not lift to the upper floors.
Like many others have said, the hotel is deceptive. The outside looks like any other building, but inside is great. The hotel gives a good breakfast, has convenient parking, is conveniently located, and has nice rooms.
Location Nothing like a 5 star hotel at best an average 4 star
The beautiful view over the bay Very late service by chambermaid to make-up the room
Great location. The island is great! The parking is terrible. There is no shuttle as indicated. It is at least a mile walk. Once you find the parking lot there are spaces that are for handicapped but are very poorly marked. Unfortunatdly we parked in one of them and received a parking ticket. Including this cost and the hotel cost made the cost of the hotel very expensive. The procing at this hotel is a bit of a bait and switch. At check in the staff tries to talk the traveller into an upgrade. And for good reason. The standard room is more like a jail cell than a hotel room. So we upgraded for 20 more euros. Alse the elevators are scarey. Very noisy and unstable. My wife used the stairs instead.
Excellent 5 star hotel - one of the best hotels of our Sicily trip. Junior suites are spacious and finished to a very high standard. Cleaning comes twice a day and small details/gestures (fresh cakes and fruits in the room, ...) make this hotel a true gem. Breakfast is very good with something for everyone (not just the sweets that make up a local breakfast) and it is served on a gorgeous rooftop resaturant/terrace. As a city, Siracusa is very pleasant and worth a long stay. I found it more interesting and less crowded than Taormina and also more affordable.
Location is great - you turn the corner uphill and beautiful piazza and great dining options are steps away. This hotel isn't deserving of it's five star status. Yes, it has great bones and it has a wonderful location but it needs updating - while renovations can be costly - takes basic maintenance and pride for 5 stars to have clean walls in the room and Clorox for the mildew in the bathroom. Staff was nice but poorly trained.
outstanding location on the sea and view. Rooftop restaurant. Spa. no parking and using the street is almost impossible.The Hotel is immense and was very empty and dull; personnel was demotivated (end of season); building needs anyhow renovation. The room was about OK, but the bathroom was far below standards (no tub, old fashioned, leaks everywhere,etc...). However, low season rate is, in globo, competitive.In summary:nicely decadent.
location of hotel is excellent.Staff very helpful and frienly.Lounge bar could do with upgrade,very stuffy. Rooftop bar. Only had one drink. No buzz or atmosphere.
The central location in the old town The balcony with seaview
friendly staff and spoke good English which i expect from a 5star. i was dissappointed that when i requested a room with a bath and told it might be possible that it never happened and nobody spoke to me about it again.i also hoped after expressing dissappointment with the lift out of use that it might be possible to move to another part of the hotel where lift worked. i had a small child aged 3 and i felt we were not fully understood and having to take a service lift was no fun.overall it was a good experience. we hope to visit scilly next october again.
lose to centre , fantastic view ,
Excellent location and quiet - the first hotel in Sicily to achieve this. Plenty of bars, cafes, restaurants nearby. Bit of a trek to breakfast from our room but well worth it - both for the buffet and the outstanding views while enjoying it.
Very good hotel, with a very good restaurant (fantastic breakfasts and dinners),
Luxurious hotel offering every comfort. Staff very efficient and friendly. Excellent spa facilities.
The rooms were large and the hotel's location was in a quiet, relaxing spot. The hotel was not up to the standard of a 5 star hotel - its restaurant was only open for certain hours (very late opening for dinner), there was no room service menu, no porter, and no conveniences expected of a luxury hotel.
Pretty much everything. The rooms are beautiful, and so is the view over the horse racing track and beyond. The buffet is very good, and the spa is spotless and extremely relaxing :) The hotel's located somewhat in the middle of nowhere. Don't stay here if you don't have a car, or are willing to pay a lot of money on taxi's to take you places.
Beautiful Hotel, swimming pool and spa area fantastic and included in price. Good choice for breakfast. The bar was closed and you could only get a drink from the restaurant which closed at 22.30. Location is in the country, beside a racecourse, so a car is essential if staying here.
I was able to obtain parking for my two nights in front of the hotel. Very convenient to Ortygia. The breakfast staff person, a young man, was extremely attentive and polite. The balcony overlooking the street was a nice feature of our room. The staff did not have a good idea of how and where to direct tourists for restaurants, the bus system (we tried to follow the staff's directions, but it did not work) or other features of Syracuse. I believe that some printed material and instructions on these matters would be very helpful.
Beautifully designed and furnished old building in an excellent central position. Ten minutes walking distance to Ortiga and station and 15 minutes to all the thistorical sights. This was the best value most comfortable hotel in which we stayed in Sicily. So good we stayed an extra night.
Excellent! Nice, comfortable, new design and equipment, super central location for city walk.
This hotel is excellent, clean, modern with lots of light. Our room was large with a balcony, plasma TV, room temperature control, mini bar and power shower. The buffet breakfast was excellent. Lots of relaxing seating indoor and outdoor. The location is excellent and short walk to Ortigia and all the archaelogical sites.
The location and price Decoration of rooms could be improved
Great location near Ortigia, very good value for money. Bathroom very good equiped with Jacuzzi.
Wonderfull building in teh city center, modern rooms, very comfortable beds.
Roomy, clean, comfortable. Breakfast was very good. Reception helpful and nice. buses are not that often to and from hotel during the weekend. Thinking of a car might be a good idea if you are travelling with elderly people.
Central location Not enough facilities
Hotel is situated in a quite location but still fairly close to the centre. The breakfast was good but choice restricted. To make things worse the ham and cheese offered on other days was not available on the Sunday as the kitchen was closed!!
The Hotel is central and close to everywhere, the staff very helpfull and speaks english, and a secure good parking place since I was riding my motorbike. Excellent. The only thing which did not bother me a lot was that my double room was with two separate beds, instead of one double so me and my wife had to sleep apart for the night :) I am sure that if I complained they would have fixed something but did not even bother since I just stayed for one night.
Location, staff were helpful No lift;
Friendly staff, nice old hotel No TV in room, we arrived to breakfast quite late so there was absolutely nothing to eat ...
A beautiful hotel close to Ortygia. Our room was probably the smallest one but very nice and cosy. A very romantic place to stay. We will definitely come back! We could not find the hotel. The house number is almost invisible. When we asked in the neighbouring shops, they did not know this hotel. During our stay we had only sweet breakfast - only marmelade, honey, Nutela... no cheese or ham. We wanted to go to a beach but the hotel staff could not help us much.
Pleasant, good-sized room. Good breakfast. Helpful, English-speaking staff. Good location, being within easy reach of bus/train stations and Ortigia.
The tranquility - central location - kindness of the owner's family - excellent Sicilian breakfast on the patio.
Friendly staff, good location, was quiet even though in town - good place to stay. Parking was a bit of a nightmare, the road on which the B&B is on had roadworks meaning less spaces than usual, took us 30mins or so to find somewhere suitable to park.
The location of the hotel is excellent and it has very nice interior including the outside of house. Staff speaks English and is very helpful.
Interesting building, helpful staff who spoke English.Nearness to Old town ,& we had a parking slot right outside.
The location is great. Attractions are within the walking distance, so is the train station. Beautiful courtyard in the middle. Unfortunately the courtyard is used as the only smoking area within the hotel. Our room has no other window except the one towards that courtyard.
Great location,3 minutes walk from Ortigia. very nice staff, helpfull,ask them to recomend you about restaurants. nice garden and nice breakfast. the bed was a bit noisy
Excellent location for accessing transport and exploring Ortigia. Friendly staff. Good breakfast.
The location was outstanding; just a short walk from the public garage and two blocks from a great morning market.
Liked the location on the island, easy to drive to, excellent parking nearby, friendly staff, nice breakfast Lukewarm coffee at breakfast
nice hotel, good location, we only missed fresh tomatoes for breakfast no complaints
Has a luxury feel. Impressive breakfast from American point of view. Room small but nice. The right price. Mattress could be higher quality. More internet workstations.
Really helpful staff with transport queries, and where to go. We had a small leak in the bathroom but they soon sorted it out. Breakfasts were lovely with good coffees. Would love to go back, really good location.
Hotel Posta has the basic facilities, nearby there is a parking where you can park free during the day and for eur1 during the night and it has good breakfast The rooms in the hotel were clean but needs some refurbishment.
Friendly staff and location. Good car accesssibility
The position was excellent in th heart of the old town and close to the marina. The breakfast whilst continental was very limited and staff had to be sought when items needed to be replenished.
Calm atmosphere and convenient for Siracusa
The hotel was lovely and the location great. The breakfast overlooking the sea was very special. The lobby was very nice. I think there was a great discrepancy between the attitude of the male and female receptionists. The female was on duty when we arrived. She showed us a duplex room which looked treacherous. We asked for and took a room on one floor. It was dark, small and near the service elevator. Perhaps, it was in response to two women travelling alone. The male receptionist was helpful and delightful. He made good suggestions for dinner and helped us with the internet. It was too late to change rooms because we were only there for 2 nights.
The location was excellent and the breakfast very good. I had a 2 story room and it was very inconvenient because since the closet was downstairs I constantly had to run up and down the stairs.
convenient to the town and harbour. a very pleasant situation I was most disappointed that the terrace was closed "due to an infestation of animals" as one member of staff explained to me. The boat transfer to a beach (as decribed on the website) was also not available. Its cessation in mid September was not mentioned on the site.
It's located in a quiet area and especially so at night! Free parking across street in lighted exclusive lot. Comfortable beds, firm foam. Top floor location for breakfast with nice view. When there was a toilet flush problem we were given another room without any hesitation. Wi-Fi only in downstairs lounge. Tall-sided bath tube instead of walk-in shower. Inexcusably bad coffee for breakfast (This is Italy!!) The toilet stopped flushing so we had to move rooms.
Excellent location and staff... very helpful and professional. Quality interiors and Junior suite was large and comfortable for the money.
Excellent facilities in this very comfortable hotel situated close to some of the historical sites in Siracusa. It is not conveniently located to explore Ortigia - 30 minute walk!
New hotel, close to some of main tourist attractions in Syracuse. Offers free parking and nice solarium / pool. Very nice staff with good breakfast. Room decoration and comfort excellent. Best hotel I’ve stayed in. none
the modern look of the hotel
Just few minutes from the city center. clean and comfort. feels like business hotel. hotel is new and modern. breakfast cost 10 euros for person.
International feel, free parking, swimming pool, contemporary style, great for access to archaeological park Minor gripe- we had to phone down to reception each time we wanted the air conditioning in our room switched on. This request was never denied but it could haver been better explained at the start
Location is excellent and the staff were very helpful.Comfortable attractive room and very good breakfast
I liked the room. The stuffs were helpful. The dinner buffet was excellent.
Brand new so everything is still very clean and new. no
Very good for business, not as a holiday hotel Too far from the old city centre
Staff helpful and efficient. A hotel fully up to international standards for groups and individual travellers. Location is not ideal for 'seeing' Syracuse old town, and some distance from downtown restaurants unless visitor wants to rely on taxis. For that reason is better for mature travellers than families.