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Bend Factory Stores
This hotel, while it might look like "just another motel" from the roadway, was a surprisingly charming and comfortable property. The bed was the most comfortable of our entire 2-week vacation, and the decor beautiful with little extra touches, like a floral shower curtain and color bath mats.
Staff was nice. Room was remodeled and very clean. A good value.
Charming and comfortable rooms at quite a value that are near the Old Mill District and destination brewpubs!
Friendly front desk staff Wifi was not reliable. Rooms were clean but basic.
Jared was great; very friendly and helpful. Jesus the manager was nice too. Love the bath products! The breakfast room was not kept up - untidy with some moldy fruit. Too much for the front desk staff to also have to maintain that room.
Friendly staff Average facilities, location, cleanliness just okay.
Seemed newly remodeled and breakfast was alright
The room was clean and the pool area was surprisingly nice. From check in, this place was a disappointment. The gentleman who checked me in was less than enthusiastic. However, he did have my paperwork ready to sign. After about an hour, we had a knock on our door. A scruffy 20 something man in a tshirt and shorts ask who I was. Apparently he also worked for the hotel. I told me that he had us checking out today. I informed him that I just checked in. After we debated this for a couple more times, he did apologize and left. The next day around 3:00, I left the room to grab some ice. I noticed a car outside our room with its door open and two people inside. I got the ice and returned to the room. We then started out to our car and was greeted by a man from the car. He asked if we were leaving. Not sure why he needed to know, so we chatted a bit. Apparently, he had a key to our room and was checking in. We went to the frront desk, where the girl at the desk told me I was suppose to check out today. I showed her my confirmation information, but she still insisted that I was to check out today. After sometime and speaking with another individual, it was finally sorted out. I won't even mentioned the pitiful continental breakfast.
The room was very clean. Bed comfortable. It wasn't noisy. Close to hwy for travelling. Having booked online check-in was fast and easy. Great value. The room had a stale Cigarette smell.
Decent location Non-smoking motel with rooms that smell from cleaners and bedding that reeks from fabric softener or bleach.
The room was very nicely decorated and clean. The person in the office was very nice.
Note: No breakfast. They overbooked and we got bumped to a different, cheaper hotel. Waiting to find out if I'll receive any kind of refund of the difference.
I liked the air conditioning efficiency and the efficiency to book the l room. The room was rather small for 3 adults.
Location worked well for us, as it was within easy walking distance of downtown. Room was small. Holiday pricing was really high.
Hostess was very friendly, rooms clean, reasonable prices, breakfast was good, hot cookies served at night at the front desk. The pool was a little cool for a heated pool, hot tube was excellent. Would diffently go back and stay there.
Clean, reasonably comfortable - always love the waffles for breakfast. Evening desk attendant friendly and helpful. Hallway noise bothersome early in the morning, entire facility well-worn and drab, "hot" water for breakfast tea only warm and wasn't refreshed even after we requested it.
allowed us to check in early as we arrived early.check in was very polite and helpful. heater had remote that was difficult to understand how to operate.......may have worked good if we knew how to operate it.
Location was centrally located to most of my needs. Parking was easy. Free WiFi. Shower was very small and inconvenient to use. No clock in the room.
the room was spacious and clean, we got an extra bed. over all we really enjoyed our stay there and it was a great price.
We arrived at 8 pm, and had to ring the night bell. The owners were rude, and became disgruntled when we declared our dogs, despite saying that they were pet friendly. The shower had two settings.... nuclear reactor hot, and glacial melt off cold. . . Nothing in between. I should have known based on the empty parking lot
Nice staff, good value, clean basic room Bring your own shampoo
It was close to the les shwab ampitheater and main freeway arteries. No coffee pot, smallest microwave ever, no conditioner for bathing...really???? Television remote wasn't programmed for second television, two rooms and only one small air conditioning unit, had to close off second room and stay in main where a/c was situated, no vent in bathroom so we had to open the window on 100 degree day with a/c on full