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Excellent hotel but suffers from inattention to detail. Drain in wash basin not working, plug off chain in bathtub, inadequate lighting, cold plates served with hot meal. I would readily return, but I think your hotel lacks demanding management. I pass over the fact we had not hot water in our first room because the personnel immediately moved us to a better room.
Great ambiance, lovely setting and grounds both historic and natural. Excellent food and wine. Helpful staff. Our room was small Only one bedside table with no bedside light. Airconditioning worked very well.
It is without a doubt one of the most outstanding hotels that I have ever stayed inand I have stayed in fine hotels all round the world. The unique tranquil setting, fabulous multilingual attentive staff and a superb kitchen . It is a true Gem and in my opinion deserves an extra star.!
Attended a Wedding in Xativa on Sat 12/09/09 no
The hotel has so much character, and the grounds are lovely. Our bedroom was comfortable with a good bathroom. Good breakfast, great staff. We really enjoyed eating outside in the evening. It was very hard to find the hotel and the directions were of no help. The restaurant produced lovely food but expensive.
very pleasant place and nice view over the city of Xativa.good cuisine at restaurant
The hotel is one of the most beautiful I have ever had the pleasure to stay at, and I have stayed at many five star hotels in the past. I will be booking again, for gettaways,weekends etc. If you love natural surroundings and outstanding cuisine,and beautiful stone buildings furnished very tastfully, this is the place for you.
The room, view, hospitality and restaurant.
fantastic. loved the hotel, staff friendly and helpful. beautirful location had gourmet meal which was excellent. will definately return for a longer stay. breakfast was expensive
Beautiful, tranquil setting. High attention to detail - luxury touches in the room; fruit and gift set including slippers, tea making facilities, newspapers. Polite and helpful staff, and above all, excellent food. Not very easy to find/poorly signposted.
the restaurant No
Our room and the common areas of the hotel were clean and tidy. The staff were very friendly and breakfast was served promptly. None
Services Television don t work easily
Simplicity of everything, and close to the area where I had my meetings
It's close to my customer and clean with good security. No English language tv. Restaurant opens too late for my taste (2030) and the bar menu is limited. Ac in room has never worked!
service and food
Staff manners and appreciate how hard they worked the fredom of using the room the doors slamming /Clients should be asked to respect other guests or signs on the bedroom doors why should I pay for a room I couldnt sleep in due to a Hockey team
We were ther for the F1 GP. Little off the beaten track, but it was neat, friendly staff and we had a thorougly enjoyable time. Rooms could perhaps do with some additional decoration - lot of unused wall space and maybe an area rug.
Friendly ,pleasant Staff and Management
Everything - the staff are wonderful, the food was fantastic and reasonably priced - a great place to relax
Its character as a former train station and good stopover not far from Valencia airport; ideal stay in case of late arrival at the airport; it is the type of hotel I would consider going to for a weekend in winter (nice sitting area with fireplace) Restaurant staff not particularly outgoing, but the food was very good!
Absolutely fabulous hotel, very friendly and helpful staff, sensational setting. Host made us feel at home straight away. Can't say enough good things about this hotel.
The hospitality was great. The place is a gem, situated in the hills of Alcoy. The owners go for quality all the way! It is really a place to stay longer than for one night! Don't forget to visit the town of Alcoy when there are great festivities for 3 days (two weeks after Easter). We will come back!
Lovely hotel and nice setting. Stylish and tasteful. Excellent food recommendations. Very friendly owners. We were the only people staying for the first two nights but it did mean we got good service. When we arrived we were told that we'd booked a cheaper twin room (though it was shown on booking.com as a double). The double rooms were more expensive though we were upgraded for the same price as the hotel wasn't full.