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Excellent breakfast, dinner and service. Big and comfortable room with a very nice view to a little pond and landscape. Staff in the restaurant was super!! Glutein free food is available and it was really good.
To put it straight - I will never go again to this place. If you dont speak German, please dont make the mistake of going to this place. 1) there was not even a single soul who could speak english. My mistake in assuming that there would be one being a 4 star. 2) lady at the reception did not even understand that I had booked two rooms for two nights and it took me lots of time to explain this. 3) they did not even show the basic courtesy to say that restaurant closes at 9 pm and after my dinner when i was trying to order the dessert at 9.05, they said it is closed. Wherever I have been before, they come and alteast inform you that they are closing and whether you want to order something more.
We took our breakfast and evening meals in the winter garden, they were all to a very high standard. Top food at a good price. Very poor childrens play area. Nothing for younger children.
The hotel was comfortable, well located to explore the Harz region and welcoming. We had a great view from our hotel window! I would describe the hotel has 'traditional and charming' but with all the facilities you would expect. The breakfast was good and it was certainly worthwhile eating in the hotel - the food was home cooked and filling - just what you need after a days exploring! The hotel is dog friendly, the cleaning staff even left him little treats on his bed just like the chocolates they put on our pillows! Great touch.
Very big (large 2 room apt) living space and bedroom. service was outstanding! Great location for making day trips in the Harz. The staff were very helpful and having small children was not a problem. It had everything we needed for our stay. Pool could have been warmer!
Cheapy, but very good value for money We had to bring away our own garbage.
It was in a beauful area of the Harz mts and also close to other interesting sites breakfast should be included at the price charged
All perfect, no hidden charge.
Lots of services available at the hotel, and it is a short walk to the town of Hohegeiss. Nice room with kitchen, cookware & silverware (although no plates/bowls/cups) Internet access did not work with a standard wireless card - front desk wanted to sell me their wireless device for access.
Real warm welcome. Very quiet. Big room and good bed. Good breakfast and good regional food. We spent a very good time in this region and family Tronnier is really nice and attentive to make your stay as plaisant as possible. No push to spend more money at the restaurant. For foreigners, it will be interesting to translate menu at least in English and if possible in French.
Very friendly family-owned hotel. Excellent service and food.