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Hotel was clean and staff courteous - nice place to stay
The location is excellent, perfect surroundings and close to villages and the M40, but not affected by the motorway at all. The hotel is ultra clean and very well designed with a mix of contemporary and country feel which I thought worked really well and feels relaxing and laid back. The staff could be more professional and attentive to guests, they seemed busy, a tad scatty and preoccupied. Three different staff saw us on arrival but did not acknowledge us or say anything until we grabbed a manager and asked how to check in, it's not immediately obvious where the reception is as it's a small part of the main bar area. The only other thing would be the road the hotel is on does seem to be quite a well used road and tends to be used as a race strip. The front facing rooms could do with a better form of secondary glazing to combat this.
Attractive room good quality for the price Staff on reception have to answer phone and deal with reservations whilst you stand and wait to checkout. Need a different system as quite annoying when you are limited for time.
We had a short 1 night stay. Room and bathroom were large and modern (LCD TV, airconditioning, bathtube with shower). Fair breakfast, but no great. My room was not noisy, but I guess it depends on which side of the building you are. I asked for a double bed and received a twin bed instead. English breakfast was not included in the room price and costed 5 GBP. This was not obvious and I had to pay it when checking out. Very little accesories offered (just soap, shampoo, conditioner and showe cap). I would have expected more from a 4* hotel. The choice for the breakfast was also limited, I've stayed in 3* hotels in Warshaw which were much better value.
Room was nice and clean. Room close to the main road, noise!
Great staff and attention to detail, great food but just on the edge of expensive. Food as excellent as it is could perhaps be 20% less, which would make it even more delicious.
Everything was excellent. Fantastic staff, great atmosphere, super rooms. I would give this hotel 11/10 Absolutely nothing
Very nice hotel and room. Breakfast was lovely. Service was brilliant. Food in restaurant is very expensive with no alternative food for people without such an exquisute palete. There are three different address for the place and it took us a long time and many phone calls to find the right way. There should be a sign from the main road. There could also be blinds/or something like that, in the ground floor rooms so the windows can be open without people staring in. I also wanted to have a few treatments bit the treatment rooms were not open on the sunday or monday. If I had been told this on the saturday I would of had a treatment then. I was very dissapointed about that as that was the reason I chose this hotel. The shower in room 107 is very weak aswell.
The hotel has a warm and relaxed atmosphere. The room was excellent and the staff couldn't have done anything better. If I was nitpicking I would ask for softer pillows!
Recently refurbished to a high standard, this hotel offers most of what a business traveller could require. A seperate bar and reception desk would have been a better idea
Secure parking The food.
I stayed in the Chantry room - large, comfortable bed, proper linen and power shower. What more could you want? Straightforward, very nice inn with good beer in the bar and a good breakfast.
Location to where l wanted to fish the room was very clean and the staff very helpful and the food was excellent. none
It was very quiet and the food was tasty I thought the breakfast should have started earlier than 8am
Good food and friendly and helpful staff
Lovely quiet location, staff were very friendly, helpful & flexible. Good food which was nicely presented. I might suggest more choice for breakfast (such as fish, different types of cereals/ yogurt) although staff again were very accomodating and provided full English breakfast which was scrummy.
Friendly pub with good food in a lovely location. Excellent breakfast.
The food and friendliness of staff was excellent. The location was also very good for walking and exploring the nearby countryside. Not much to dislike really apart from some areas of the establishment looking a little tired, but this was more than made up for by the staff, food and surroundings.
Friendliness of staff. Excellent food. Catered very well with my husband's vegan diet.Varied menu. Lovely old building.Good geographical location for tourism.
The food was excellent. Church bell rang every fifteen minutes throughout the night! Room was very cold, even with the heating on! Chipped sink and a mixture of odd furniture in the room.