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Friendly and very helpful staff. Excellent hotel facilities and services. Especially the food was great! Fluency in English and French could be improved. The swimming pool was a bit too small for a 4 star hotel.
The setting is magnificent, the hotel is very nicely appointed, the rooms are perfect in every respect We did not have the midday meal, so I cannot judge that; however, we found the evening meal menu somewhat lacking. Good quality, but very limited choice.
Once you are there, you would use the hotel restaurant and its food is very bad.
Wonderful quiet location and unique atmosphere. Helpful staff who dealt quickly with any problems. Fittings of a poor standard. Door handle to bathroom fell off and apparently this is not unusual. Towel rail about to come away from the wall. We were moved to an upgraded room to compensate where there were vertical bars on the stairs forming a weak balustrade; the bottom bars were loose and will come away at somew point. Desk staff gave us incorrect information about the opening times of the cafe.
The surroundings and location on the top of a mountain were exceptional as was the reformation and preservation of the ancient site. The location is 25 Klms from Jaca making guests unable to exercise any lternative sites to eat. This hotel did not merit it's 4 star rating and the staff were certainly not up to the job. The manager informed us that they had only taken charge of the business a month earlier but this does not excuse the lack of professionalism in both reception and dining areas.
The walk down the mountain to the old monastery, where the Holy Grail was hidden safely away from the Moors. Teriffic walk, and a teriffic place. No
Absolutely Fabulous peace and quite, food, suroundigs and excellent price
Facility was clean and orderly, checkin and checkout were quick, room was nicely decorated, access to museum & forest walks very good. Once we set up wifi connection, it worked well. Breakfast was fine, good value for money. Very quiet! With so few guests in mid-November, the hotel didn't feel very welcoming. Only one TV station available in room. Would visit again in warmer weather, when you can walk through park. Very chilly in the morning in museums!
Friendly staff, excellent design, good facilities and installations, spacious room, very well equipped bathroom,plenty of storage space,peaceful, very attractive surroundings and an extremely interesting and well mounted museum. The food did not live up to the excellent standard of the rest of the hotel.
A very quiet location near the fantastic old Monasterio. Excellent departure for some walking in the area. The rooms are very nice and the regional plates are very nice but there is a limited choice.