Overview

Best Western Premier Cappello D'Oro

12 Viale Papa Giovanni XXIII, 24121 Bergamo, Lombardy, Italy
+39 035 422 2711

$70+

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Rates

Overall guest ratings

8.5/10 Excellent
Based on 1,523 reviews
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Review highlights

  • 9.1
  • 9.1
  • 9.1
  • 5.3

Good to know

  • Friendly service

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    About

    Combining the charm of a longstanding tradition of hospitality with all modern comfort and services to create an ideal atmosphere. For the needs of both tourists and business people: this is the commitment of the BEST WESTERN PREMIER Hotel Cappello d'Oro. 10% national VAT included. Local city tax is up to 3.50 EUR per night per person over 12 years of age with complimentary stay. The city tax is excluded and must be paid directly at the hotel.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Fitness center
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Sauna
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 1,523 reviews
    • 9.1 "Excellent breakfast."
    • 9.1 "World class service."
    • 9.1 "Terrific location."
    • 6.0 "Average comfort."
    • 5.8 "Rooms are ok."
    • 5.3 "Vibe was decent."
    • 4.8 "Internet is poor."
    • 3.1 "Disappointing wellness & sports facilities."
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    Overall Rating

    8.5 Excellent
    Based on 898 reviews
    • 9.3 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.7 "Breakfast is good."
      7.3 "73% were happy with the price of the breakfast."
    • 5.8 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.6 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
      6.0 "For only 60%, the noise level was all right."
    • 5.2 "Vibe was decent."
      5.2 "52% thought the atmosphere was somewhat friendly."
    • 5.2 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
      5.2 "Only 52% said the rooms were modern."
    • 4.6 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 304 reviews
    • 9.2 "Excellent breakfast."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.5 "Housekeeping was great, according to 75%."
      9.5 "95% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
    • 6.3 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      6.9 "Only 69% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
    • 6.1 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.9 "Only 69% said rooms were big enough."
      5.2 "Only 52% said the rooms were modern."
    • 5.0 "Vibe was decent."
    • 4.6 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
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    Overall Rating

    7.3 Good
    Based on 45 reviews
    • 9.2 "Terrific location."
    • 5.3 "Average comfort."
    • 5.1 "Rooms are ok."
    • 5.1 "Vibe was decent."

    Overall Rating

    8.6 Excellent
    Based on 274 reviews
    • 9.2 "Excellent breakfast."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 9.0 "Terrific location."
    • 6.1 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      6.4 "Only 64% said rooms were big enough."
      6.6 "For only 66%, the noise level was all right."
    • 6.0 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.4 "Only 64% said rooms were big enough."
    • 5.8 "Average amenities."
    • 5.7 "Vibe was decent."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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