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I've stayed here several times over the last few years; I had a flawless, enjoyable experience each time. This last trip they even held some rather bulky packages / equipment which had arrived a week early for work, without question. The staff is always friendly, rooms are immaculately clean, and the location (right across Allston from the Downtown Berkeley BART, a block off Berkeley's campus, and close to several good dining experiences) is excellent.
Since my son started attending Berkeley two years ago, I only stay at the Hotel Shattuck when visiting him. Thus far, I've stayed at there six times. I have NEVER been disappointed in the accommodations. Admittedly, some reviewers complain about the price. But, hey, considering the location, accommodations, staff, and amenities, I'm not going to complain.
Rooms were fine. Hotel was clean. Reception and bar service awful. Card keys did not work. A/C stopped working. Small, crowded lobby. Shattuck area is not inviting.
Clean and vast room, everything working as it should.
I really liked everything about this place. My room was very stylish, and it came with all the usual amenities. The room was smaller, so I'm not sure if I would be happy there if I had to share the space with someone else. I don't know if all the rooms are that size, or if I just got a small room because I was by myself. For just me, it was the perfect size. The AC works well, which I've come to learn isn't a given at many "upscale" hotels. The staff is very friendly and helpful. It is right in the center of everything in Berkeley, so there are plenty of restaurants, drugstores, cafes, etc. within walking distance. It is conveniently located next to the downtown Berkeley BART station. I didn't have a car, so I didn't need to deal with parking, but I imagine it's not easy or cheap. The restaurant has really good food. There is plenty of seating in the lobby/bar area to meet with people to discuss business or have a couple drinks. I just really liked it here. They focus so much on helping each customer as much as possible, that several of us stood waiting at the check in desk for a really long time while one obnoxious customer waxed poetic about all the things he wanted to do while he was in Berkeley. They need to be more conscious of calling for help when a line starts to form.
Bar & restaurant were under renovation-- if I had known at time of booking I would have stayed somewhere else
Conveniently located in downtown Berkeley, across the street from the BART station and a couple blocks from the Cal campus. Some nice restaurants and bars nearby. Very nice accommodations and this was the quietest hotel I've ever stayed in. I never heard a single sound outside of my room. Rooms are a bit small but still very nice and comfortable.
Location. Front desk service was horrible. Room Service was worst. Terrible food. Had a hair in it. Oatmeal was lumpy Service was way off.
Every staff member I encountered was smiling and went out of their way to say hello, open doors, offer to help, etc. Very impressive!
The view of San Francisco was really nice from our room. That's the only plus I can talk about this place. Everything else. For a 3 star hotel at a premium price, it was disappointing. While the beds seemed clean, they squeaked and creaked like they were from 20+ years old. The rugs where filthy looking with stains. And don't try using the advertised pool, where you first have to sign up for an available time slot and enforced to swim laps only. The breakfast, well, if you like bagels and cereal it'll do, but overall disappointing location. Absolutely would never stay here again.
Character, old world, charming. It has a good vibe. Restaurant upstairs is excellent with good selection of wine. Walking distance to Berkeley shops and other really good restaurants. The rooms were a wee bit small but comfortable. This is a very old building and built as a place of safe stay for women. There is parking but adds 20 bucks a day to your stay -not unusual.
The bathroom looked recently remodeled with granite shower walls, counter, and floor tile. There was a large flat screen TV with directTV. The room had a refrigerator and microwave. The bed was comfortable. The location was good. The price was good. The room was dark and small. There is traffic noise from the street. Worst of all the room smelled sour and the air coming from the heater - AC unit was stale smelling. The continental breakfast was very basic, but I didn't expect much for the price we paid.
Nice bathroom, had mini fridge and microwave, very quiet. Beds were quite small, room could be cleaner, quite expensive for what we received.
free parking leaky toilet, and broken vanity needed repair. wall is thin and can hear people talking next door and from level below. tv remote is low on battery and can change volume or turn on or off the tv. Room is dark and does not have enough sun light.
Would give negative stars. Dirty. Cum stained sheets. Smelled like mold and mildew. The guy working the desk the entire time was awful, offensive. Was like pulling teeth trying to get him to provide clean sheets. Awful. Don't recommend to anyone besides whores and crackheads.
Convenient, economical - friendly staff. Just what I needed for my stay in Berkeley. Location is very good. It is easy to get to by car and within easy walking distance of the Berkeley campus and other locations, including BART.
Bed was comfortable Too noisy in the morning
One of the closest hotels to campus, on University Ave. Limited channels to watch. Complementary breakfast was less than mediocre.
Clean room. Great location. Friendly staff. Comfortable bed. Walking distance to campus.
Chose because of proximity to UC Berkeley and downtown. Carpet was very stained. Furniture was tired and worn. Bathroom strongly smelled of cigarette smoke. I asked for a different room but none were available. It appeared as if remodeling activities were underway and ramping up. I would ask when/if rooms remodeled before staying there.
staff & location after traveling for 2 years for my work around the world, this was the only hotel without cable (news) television. only local. even the cheapest motels have cable or satellite tv. and it was dirty--the microwave smelled, the carpet was dusty and food mess on the table.