Best Western Plus New England Inn & Suites
Top Family Hotel

2253 Berlin Turnpike, Berlin, CT 06037-4036, United States
+1 860 828 3000


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Overall guest ratings

8.0/10 Good
Based on 137 reviews
See all reviews

Review highlights

  • 8.8
  • 8.7
  • 8.3
  • 5.4

Good to know

  • Comfortable beds
  • Great reception
  • Friendly service


    Show all


    This Connecticut hotel is located in the geographic center of the state making it the perfect hotel to call home whether in the area for work or pleasure. All rooms at this hotel include a full hot breakfast, complimentary Wi-Fi access, 37-inch+ flat screen televisions with full cable and HBO® and every room also has a microwave and refrigerator. Plenty of attractions and businesses are close by and the cities of New Britain and Meriden are less than 10 minutes, West Hartford is 15 minutes away, and downtown Hartford and New Haven can both be reached within 20 minutes. Area business include Eversource, Stanley Technologies, Comcast, Verizon Wireless, 3M Purification, BL Companies, Frontier Communications and Computer Sciences Corporation. This Greater Hartford hotel is also one of the closest hotels to Wesleyan University and Central Connecticut State University (CCSU) making this Best Western PLUS perfect for families visiting campus and alumni. Leisure attractions include Lake Compounce Amusement Park, Dinosaur State Park and the New Britain Rock Cats baseball club. Plenty of other family fun attractions are close by including miniature golf, go kart racing, bumper boats and bowling. We are also just moments from the upscale West Farm's Mall and plenty of restaurants. Enjoy your stay.

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    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • ATM on-site
    • Laundry facilities
    • No smoking
    • Pets not allowed
    • Free parking
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    Guest reviews

    Overall Rating

    8.0 Good
    Based on 137 reviews
    • 8.8 "Great service."
    • 8.7 "Vibe was good."
    • 8.3 "Breakfast is good."
    • 8.2 "Generally very clean."
    • 6.5 "Rooms are ok."
    • 5.4 "Location is acceptable."
    • 5.0 "Internet is average."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 64 reviews
    • 8.4 "Great service."
    • 8.0 "Breakfast is good."
    • 7.7 "Good cleanliness."
    • 6.5 "Rooms are ok."
    • 6.4 "Average comfort."
    • 4.7 "Inconvenient location."

    Overall Rating

    8.0 Good
    Based on 72 reviews
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 8.4 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 6.6 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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