Overview

Hotel Restaurant Goldener Schlüssel Bern

Rathausgasse 72, 3011 Berne, Bern, Switzerland
+41 31 311 02 16

$126+

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Rates

Overall guest ratings

7.8/10 Good
Based on 1,156 reviews
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Review highlights

  • 9.1
  • 9.1
  • 8.9
  • 3.8

Good to know

  • Friendly service

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    About

    The hotel comprises a total of 34 rooms. Services and facilities at the hotel include a restaurant, a dining area and a conference room. Wireless internet access is available to travellers in the public areas. Each of the rooms is appointed with a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. A double bed ensures a good night's sleep. There is also a safe. The advantages of the rooms include a tea/coffee station. Other features include internet access, a TV and WiFi. The bathroom offers convenient facilities including a shower. A hairdryer is also available. The establishment offers family rooms and non-smoking rooms. Copyright GIATA 2004 - 2016. Bed and breakfast is bookable.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Concierge service
    • Currency exchange on-site
    • No smoking
    • Restaurant
    • Safe
    • Ski storage
    • Storage available
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 1,156 reviews
    • 9.1 "Terrific location."
    • 9.1 "Internet works perfectly."
    • 8.9 "Great service."
    • 6.1 "Breakfast is mediocre."
    • 3.8 "Rooms are not good."
    • 2.7 "Quite uncomfortable."

    Overall Rating

    7.8 Good
    Based on 427 reviews
    • 9.3 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
    • 6.1 "Breakfast is mediocre."
    • 5.2 "Average value."
    • 4.0 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
    • 2.8 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      0.4 "Air conditioning was criticized by 96%."
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    Overall Rating

    8.1 Excellent
    Based on 184 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 6.5 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      1.9 "81% said rooms were small."
      2.0 "80% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.5 "95% criticized the small bathroom."
    • 2.7 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      0.5 "95% criticized the small bathroom."
      3.1 "69% didn't like the uncomfortable beds."

    Overall Rating

    7.1 Good
    Based on 69 reviews
    • 9.3 "Terrific location."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 6.0 "Average value."
    • 5.8 "Breakfast is mediocre."
    • 3.4 "Rooms are not good."
    • 2.5 "Quite uncomfortable."

    Overall Rating

    7.8 Good
    Based on 473 reviews
    • 9.3 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
    • 9.2 "Terrific location."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 5.5 "Breakfast is mediocre."
    • 3.3 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      3.6 "64% were unhappy with the view."
      0.3 "Air conditioning was criticized by 97%."
    • 2.9 "Quite uncomfortable."
      4.8 "52% thought it was too noisy."
      1.5 "85% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      0.3 "Air conditioning was criticized by 97%."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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