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The staff was great and hotel was decent The rooms were small and did not have the same description as on the website. May be I went during christmas and the cleaning staff was eager to go home so the floor was not cleaned well
Staff was most accommodating and tollerant of our 3 year-old son. The Water-tower suite was fabulous. Excellent breakfast and food at the hotel's restaurant although there didn't appear to be enough tables to accommodate all the dinner guests at times.
Good position to go to Nürnberg Expo, room and bathroom good and quite large. Free Parking, on pubblic area (not really near), Underground parking +10,00 Euros. WI-FI free ! Brekfast 15,00 Euros It's quite expensive !
great staff, nice location
Excellent! I would go back for sure! Cleaning Staff ignored Do Not Disturb signs
It was very easy access from the Autobahn yet it was remote and very quiet. The staff was extremely friendly. The atmosphere was relaxing.
Nice and friendly staff, excellent location 500 meters off the mororway, yet very quiet indeed, as a matter of fact serene village. There is nothing we didn't like
Very nice staff and a fine restaurant. No
The staff person was very friendly and interactive - it helped that he knew English. The size and lay-out of the room was very good. The mattresses were terrible - they need to be replaced.
Very nice and quiet family motel, just few minutes from highway. Large car parking and friendly stuff.
Very good value for the price and very convenient location if you are travelling and need to stop on A9 motorway.
Large, comfortable room, easy parking, easy access from motorway, good breakfast included in price, helpful staff.
Nice place, nice stuff, comfortible room
Extremely helpful stuff. We arrived after 22, and were very hungry, nice man from reception/bar prepared for us hot sandwiches and beer even though bar was already closed. That's the best experience of this kind I ever had in any hotel. And they speak perfect English, which is sometimes a problem in Germany. Location is ok because to get to Nuremberg city center you need less that 30 minutes even in worst traffic. --- Bardzo przyjemny motel z niezwykle pomocną obsługą, pan z recepcji zrobił dla nas ciepłe kanapki już po zamknięciu baru, to się nie zdarza za często. Miejsce OK bo w pół godziny można dojechać do centrum Norymberga --- Очень приятное обслуживание.
Clean, quiet rooms, near to the highway. Friendly staff.
very nice staff. some times speed of internet connection was bad.
Quiet, good to relax wellness closed
Very nice hotel also our dinner was outstanding!
Very comfortable new equiped hotel. Large rooms, perfect localization. Very quiet, very good restaurant. Very good staff. lack of air condition
It was all perfect! All is brand new, high tech, design... just perfect! The breakfast can be improved (just a little bit...).
Everything was wonderful.... Excellence service.... Staff was unbelievable friendly...never been to a hotel in Europe with such a friendly staff... None
Town, weather, food, region, billing Spa and wellness hotel but no staff to provide services. If you advertise as wellness hotel you mjust have better arrangements for wellness services, tv small and not working, shower to small and raised- no tub
Good location - good service - very quiet
This is a beautiful yet remote location. The countryside view from my room was spectacular. The room opens with double doors to splendid nature, birds, and a feel of Bavaria. The hotel is not an appropriate for business travel. It was so remote my cell phone did not work and the computer was painfully slow. My single room was the size of a dormitory room, functional but not special. Breakfast was also limited. I asked for an egg and was told they did not have any.
Very nice room with view of the countryside. Friendly and helpful staff.
Nice place. Nothing.
A very very good hotel.Everything was good and the staff were so kindly and personal. The hotel was located in a small and nice village. No. no
Very charming and helpful staff. Lovely little hotel and a truly charming town that I would recommend for someone who wants to see what Bavaria is like. A very short drive to Bamberg, an amazingly beautiful city. Nice, simple breakfast with good coffee. I wish there had been coffee in the rooms... a small point.
Very good standard of room, friendly service.
Service; friendliness of the owners; Free Internet access N/A
Owners are very hospitable people.
Staff was friendly and so personable that we will definately return. Everything was fine.
A small quality Hoel in a "picturebook" town run by "quality" people The town is a devout Catholic area, and the load Cathedral Bells rung in the dark at 6.00am and 6.00pm are not conducive to "sleeping in"
warm aqueil, very nice position, wonderful flowers arrangement, yard and terace, very good attentive services. no
very good family hotel, excelent price, very comfortable
Everything was fine. Very nice people.
The hospitality of the staff and the picturesque area
Central. Good breakfast included. Quiet. Generally friendly staff. Bathroom clean with good shower. Had requested second floor in reservation (occasional noise from late parties) and it was confirmed by telephone but was put on the first floor until we asked for change to second floor and got it. In Friday/out Monday. No vacuuming Sunday. No elevator.
Staff were welcoming, bedroom clean & well laid out, accepted my early arrival and late departure. No complaints
In hotel Zum Alten Schloss everything was great. I had good meals, very attentive service, relax in the sauna. My room was perfectly cleaned every day. The breakfast buffet was fantastic, with a lot of organic products and I enjoyed every morning cheese and muesli with yogurt. I'll go there again!
Polite staff, clean rooms, excellent service, very nice facilities, great value for money No
Staff, & Hospitality Poor shower
It was a wonderful Hotel with charming Owners
Pleasant room with balcony, and was away from traffic noise as requested Unfortunately on the day of our arrival the restaurant was closed that evening. the hotal staff recommended to go to a nearby village for our evening meal