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The toilet in the wardrobe -- very funny. I wonder why they didn't put it in the bathroom? Lighting everywhere was too dim. Prett difficult to find somewhere light enough in the room to read.
I enjoyed being able to walk out of the hotel into the centre of the prosperous shopping and restaurant part of the city, with easy access to the bus stop I felt that the hotel could really do with decor updating and tidying to match the inherant grandure and style of the building
Staff were very friendly and helpful.
Very helpful and friendly staff Room in need of redecoration
the air conditioning and quiet room
The staff were exceptionally friendly No tea/coffee facilities
Very nice room, liked that we had a room overlooking the courtyard. Very convenient location for both the cathedral and the train station.
Chic bedroom well presented in a good city centre location close to the fiesta
Size of room. Separate wc. Double glazing. Good city view & balcony. Helpful staff. City location. Good atmosphere of a non chain hotel. Breakfast not very good. A few slices of ham and cheese and maybe boiled eggs would help at minimum cost. We went out for breakfast.
The breakfast at this hotel was excellent and the staff very helpful. Bedrooms were not as good as we would expect for a 3* hotel the bedroom toilets were virtually in a cupboard = very difficult for a large person. This hotel's facilities were more in line with a 1* and we were charged for garage spce which we were not told about at the time of booking.
The location of this hotel was perfect for walking anywhere in Beziers. There were some really great restaurants that were an easy 5-10 minute walk. It is also a great area for shopping (Galleries Lafayette was literally across the street). The family that runs the hotel is really nice and extremely helpful with booking bicycles, making restaurant suggestions, etc. The breakfast was excellent for the money. We got much more offered for breakfast than what we are used to in French hotels. There was some noise between the rooms (nothing unbearable though). There was hardly any traffic noise from outside, which was wonderful!
very warm reception, very polite and competent clerk. simple standard of rooms, but very nice and welcoming.
an overnight stop before i joined my tour the next day. the lady (?owner) on reception when i arrived was very helpful and we managed a conversation in english/french . the room was basic but clean and had a comfortable bed. did not have breakfast but looked good @€6.50. the bathroom in my room was a little on the small size, the hand basin was in an awkward position and small which made brushing teeth very difficult, first time i have brushed teeth in shower before!
Friendly and helpful owner, clean room, comfy bed, powerful shower, well priced, nice breakfast.
Very central to town. Staff friendly-phoned for taxi to airport. Breakfasts good-lots of coffee.Also near bus station.
location the staff were unhelpful not friendly they made us have breakfast and charged me £6 more than the quoted price, will not visit hotel again
Very convenient and attractive location in centre of the town. Small relaxed hotel, ideal for a short stay.
Lovely hotel, very clean room very comfortable, good location close to city centre, rail and bus links etc. very friendly helpful staff. Noisy guests next door on the last night of our stay.
being within easy walking distance of the town, and having front rooms (which we didn't have) overlooking the lovely park Poorly furnished. Needs updating. However, very clean and we enjoyed using the bicycles on loan. We were ab le to change to a slightly better, but more expensive room.
thin walls, noisy.
convenient for railway, city,and park.. very friendly and helpful staff. good breakfast pleasant room. nothing to dislike.
Nice hotel in a good location. We stayed for 3 nights in early November 2010 with our 1 year old daughter. The hotel provided a cot at a charge of €8 per night as advertised. The room was fairly basic, clean with a small bathroom with a good shower. Our room was on the second floor with a small balcony, and other rooms on our floor had a very large balcony which would be nice in the summer. We did'nt pay for breakfast as it appeared that you did not get much for your €7 per person. The location is very good for the town and train station, and unlike many other hotels nearby is not next to a busy road. Would certainly stay here again having seen the location of other hotels nearby. Plenty to see in Beziers and the surrounding region.
The breakfast was good, home made cake and yoghurt. The bath/shower room was very tiny.
Decor of hotel and helpful friendly staff. Also excellent location.
It was chic and very French. We had a pretty little balcony with views over the city rooftops. (And why should the staff speak anything but French? It added to the authenticity). We were extremely disappointed that the much advertised roof terrace was kept locked the whole time we were there (only one night- but we'd hoped for breakfast there, or at least a little look around). Very disappointingly, breakfast was served in a hot, stuffy, windowless little room on high stools and tiny tables which don't really work for small children.
The hotel was in an ideal location in the city centre, the staff were incredibly helpful and the hotel was very comfortable - the city was nice for the weekend, but not as anticipated, however the hotel lived up to all expectations. Nothing.
Reasonable location close to main areas of Beziers centre. Friendly and helpful staff, but you need to be able to speak some French as no English spoken. 15 mins walk from railway station (but mainly uphill, so you need to be reasonably fit if pulling cases/bags). This is a basic hotel, with no lift, but it is cheap. If you don't want to pay much, and don't expect too much, then this hotel is fine. Breakfast lacked imagination, if not quantity. Probably worth having breakfast outside the hotel at one of the local cafes.
Parking unavailable and somewhat expensive in town parking
Great price with clean refurbished rooms and a comfortable bed. Undercover public parking (with security) was available quite close to the hotel. There was a bit of noise in the street at night - ear plugs worked well.
The hotel's roof terrace, the lovely decoration and the friendly staff. The bed was rather uncomfortable.
Handily located between the gare routiere and the gare SNCF. Very friendly and obliging staff. A bit tatty and run down. I wouldn't recommend it for stays of more 1 or 2 nights.
Staff extremely helpful and very pleasant, luckily we understand french. Very bohemian style hotel, and in very good condition. We were a bit worried when we arrived! Shower brill and they had a portable air conditioner which was well received as it was very hot. Our room had 2 double beds in it for us and our 2 daughters - perfect. Could of had a bit of ham and cheese for breakfast with our bread.
Received most charming service. Stayed in a very recently decorated room which was pleasant, comfortable and happy; nothing "fancy" but created with good taste. Breakfast-in-bed definitely worth ordering. The old, narrow building has no elevator.
Great hotel, well located near Beziers rail & bus station. Well sized clean room, nicely decorated with comfortable bed. Friendly & very helpful owner, who also spoke perfect English. A great example of a decent, reasonably priced well run French hotel.
The friendly lady at Reception who was very helpful and welcoming. The location was quite good as it was about equidistant from the station and the historic area with its marvellous cathedral and breathtaking views from the roof. The room was fairly small with few surfaces to put anything on, but as this was reflected in the price we thought it excellent value. Had to leave too early to take breakfast so can't comment on this.
A nice, small relaxed hotel with friendly and helpful staff. The building itself was easy to find and within 2 minutes walking distance from the cafe's and restaurants. Parking can be difficult.
Very pleasant owners, comfortable location of the hotel. Hotel needs some noise insulation
Good location,nice with balkong.Very nice staff.
The warm welcome and friendly proprietor Town centre location No air conditioning
The location of the hotel is first class and we were made to feel very welcome. The hotel owner was so genuinely helpful and considerate that I would not hesitate to return at a future date.
Very friendly, excellent English, very helpful, always cheerful, a joy to stay here. Were there any bad points? Other than the unavoidable street noises and a couple of thoughtless neighbours across the street.
I had read rather bad reviews about this hotel on this site so was actually pleasantly suprised when we arrived. Although the reception area and stairwells were 'elderly' in decor the breakfast room and bedroom seemed newly decorated. The owner was very friendly and spoke very good English. We stayed in a family room which was pretty small and unfortunately on the 3rd floor with no lift. Breakfast was okf or the price but there weren't any cereal bowls so we had to eat it out of cups! I feel bad for dissing the place because the proprietor was so nice and friendly but I would not recommend it for families with young children. No proper parking outside and the garage was down a very narrow street so difficult to get to.
none almost everything
None - this establishment lacks many of the basic ameneties of even a budget hotel. See above: you should consider very carefully if you want to continue to provide a service for this establishment - hotel it aint!
nothing as I did not stay for my second night and was refused a refund and I did pay cash on my arrival. i had room 9, only window was on small courtyard at back where it was used as a smoking area so I had to close my window and in the hot weather it was unbearable.no paper in communal toilets. Very noisy. was refused a refund on my second night.
nothing--i got no rest because of bed bugs but had nowhere else to go late at night and no one was at the desk to complain to. I want my money back because I did not sleep and felt stuck. There were bed bugs crawling on my things and on the bed after I had already been there a few hours. It looked okay when I first walked in, but the bugs started crawling later on. I stayed awake all night fending off the bugs.