Big Rapids Hotels

Has a big room and great water pressure for showering

Looked like they half remodeled the rooms and had a dirty feel to it. We had a non smoking room and our sheets smelt like smoke. I'm not sure if the maid that fixed up the room was a smoker and I could smell it on the sheets. But that was gross

The room itself was great. It was clean and everything was in good repair. The bed and pillows were comfortable and the bathroom was very clean. The TV was fine; the fridge, microwave, and coffee pot were handy, too. The man at the front desk was very welcoming and kind.

The hallway carpet, doors, and walls seemed grubby/ grimy. All glass surfaces were smudged: front door of lobby, window in room. Room smelled strongly of cleaning chemicals. The parking lot could use cleaning/ sweeping. There is a sign encouraging guests to smoke in their cars or outside, but because there's no receptacle for butts, they litter the lot. Based on the condition of the coon areas, I didn't trust the pool so didn't try it. A little attention and time could fix all these minor issues.

Location is central to the area; as a bonus right next door to Bob Evans.

Very dirty, carpet was blackened, bugs were noted. No conditioner was available. No iron or ironing board in the room. Tub was very slippery. Advertised heated pool was very cold and hot tub was broken.

The staff was very friendly.

My room was not very clean and I found food and jewelry in our room that didn't belong to us. The pool area was dirty and the sink in the restroom there was lying on the floor so you couldn't wash your hands after using the restroom and before getting back in the pool or hot tub....NOT sanitary at ALL! Also, the water pressure in our room was so terrible that I couldn't get all of the shampoo out of my hair and didn't feel clean. I do not feel that my stay was worth the $96 that was paid and I don't think I'll be back.

Room was large with 2 queen beds. Staff was friendly and very helpful. Breakfast was good.

Very Friendly staff and lovely town. If you stay there be sure to eat at the Raven restaurant in town <3

The place is clean and the staff helpful and friendly. A great value and it includes breakfast!