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The village, and the staff are polite. Poor value for money, not just the hotel (which is not a luxury hotel by any stretch) but also the food, which is of average quality but pricey. The atmosphere's not a relaxing one, as the staff don't control the children in the pool (even if you complain), and so it has a Port Aventura/Butlins feel. The building is enormous, monolithic and quite ugly, and the rooms are dark with tiny windows, especially on the ground floor and 2nd floor. The staff also speak no Catalan, even to their catalan clients, in a catalan area, adding to the impression of a chain which drafts in staff from the outside and makes no effort to integrate with the village, steeped in catalan history. Doesn't hold a candle to beautiful Balneari Prats, just down the road.
comfort and convenience
breakfast This Hotel is overpriced. To use the spa and pool costs an extra 30Euros, most of the equpiment didn't work. . The glass shower door which was heavy fell off the bath onto my leg . Had to call the manager to complain as the rest of the staff unhelpful. Vastly overpriced. Room was the smallest I have ever stayed in. This will be the last time I ever stay there. Was 5 star now 4 star and should really be 3 star. Had stayed many times before but not again after the last time.
I adored being able to wear my bathrobe even while sat at the downstairs bar with my laptop enjoying lunch and wifi. The wifi in my room was terrible. It dropped my connection every few minutes because of a weak signal and there was no LAN cable to connect to.
Very friendly and helpful staff. Package desription on website did not explain very well that many parts of the spa were not included.
The cleaning of the room was excellent. (thanks ladies/señoras) The beds where -at least for us- comfortable. The breakfast (desayuno) was very good/muy bien. Also very considerate of the hotel; last day, we didn't have hot water to shower, there was a problem with the watersystem. After some hours they fixed it and they did a deduction on the bill. We were very pleased with that. Also reception was kind and answered our questions adequately. Close (5 minutes walk) to the public transport railway Renfe, 20 minutes to the center of Barcelona. Parking space below a nearby building. Takes some driving skills to drive down, but it's not very difficult to park. Not negavtive, but room for improvement: Well the room was a bit cold at night, so the sheets where not sufficient. Of course there was heating (calefaccion), but sleeping with that on is not a good idea (headache). We brought one duvet ourselves (cartrip), so with that there was no problem. Maybe a waterboiler, to make coffee/tea more fast, but this is just a detail.
Restaurant was not eactly super
Fridge and stove saved us money. Very helpful and freindly staff. Location worked but it would have been nice to be closer to the city,
Good service, breakfast good.
The room was very clean and adequate suppplies of all room essentials like shampoo bath liquid were made The staffs are very friendly
Good sized rooms and fairly well equiped though needed to ask if wanted kitchen equipment. Kept very clean, with cleaners attending when it suited you. Reception staff very friendly and helpful. Quite noisy - could hear lots of noise from other rooms. Restaurant disappointing - particularly for breakfast - get there early as they don't restock food - once it is gone it is gone! We chose not to eat there on several occasions for this reason.
Almost everything, though was slightly expensive price
Excellent standards all round None
Nice hotel, friendly staff. The room was good, strange arrangement with the TV - difficult to be seen staying in bed. The address is very vague. Difficult to be localised through the GPS. I had to use the geo coordinates for that.
Well-sited for trains to Barcelona, local buses and shops in Granollers. Clean, comfortable and well-appointed rooms. Good breakfasts. Helpful staff with good English.
Very clean and comfortable. Not sure about the frosted glass bathroom doors.
Hotel came as advertised and we got a reduced rate of €27 for the night which made it even better value No restaurants in walking distance (unless you count Macdonalds!) gps coordinates given by Booking.com took us to the middle of a field. We made it n 041 deg 36.852 e 02deg 18.260
Very good hotel! Clean and nice room. Free Caffe and water. Helpfull staff.
Modern hotel at a very good price. Bad sound insulation, the clients in the room next door woke us up at 1am when they arrived.
Hotel staff, price, clean and comfort room, location for F1 race. +Supermarkets are near.
I couldn find the telephone number of the hotel witj all the details.
Great installation, excelent cost benefit.
Very welcoming - 24hour desk was very useful. Found the hotel to be very Clean, Good value and well located for Visiting Barcelona area. Coffee readily available (free) in lounge was welcomed No negative aspects
Very clean and tidy the staff were good seeing I spoke no spanish The was work going on above my room one night until late
it was basic and simple , but well worth the money. clean , comfortable large rooms with no noise and a basic but adquate breakfast. A perfect stop off, although directions on this website take you to another location, so be careful!! glass bathroom doors, although frosted left little to the imagination and there are some things i do not wish to share with my partner!!
Excellent hotel for an overnight stay. Comfortable and very modern
the staff at this hotel where excellent and nothing was to much trouble for them. very apologetic about the way the hotel was run by senior management. Quality of the food on certain days some of the food we ordered was uncooked especially the chicken club sandwich which was unedible, i was told by at least 3 other guests that they had complained about the food and it had jkust fallen on deaf ears. we where told that we could pay for our food on termination of stay but after 2 days we where told that this was not the case and that meals had tbe paid for after each visit to the restaurant. we tried to see the manager but was told that he was not available. there was no changing facilities for the gym or swimming pools, they made more fuss of the local police who made visits to the hotel for coffees at least 4 times a day and they completly took over the coffee bar
We did book 4 double rooms but when we arrived there was only twin beded rooms available, told doubles were alocated to couples first, then solo occupancy 2nd. it would be better if we were told before arriving as confirmation stated doubles were confirmed on booking receipt.
Room accommodation is fine. Restaurant serves remarkably good food and is very well presented. Spa facilities, included within the room tariff - really great! Excessive noise from function rooms on lower ground floor - wedding receptions, etc. Ask before booking!!
We liked to be able to use the Spa and fitness facilities for free. The staff was friendly and helpful. On Saturday there was a big party with loud music that was heard in the room. It lasted past 1 AM and it was impossible to get a hold of the front desk.
We stayed twice at this modern hotel, every time for 1 night. First stay was better, we were given a more spacious room with loggia, proper for 3 adults and 1 child (2 big beds and 2 comfortable additional beds). Included facilities were good: swimmimg pools (inside and outside) & jacuzzi (incl.free towels), massage chairs, free coffee machine, PC & printer, parking. Very nice lobby and exterior. We would definitely stay here again and we reccomend it, especially for the quality-price ratio. About link with Barcelona: having a car made it easy for us. Our second stay we were given a rather small room for 4 beds, but was OK.
Nice staff, beautiful view to hills and Granollers, clean and spacious room, spacious and very well furnished gym, inside and outside swimming pool There was only a wall shower in the bath. Hard to find parking place in the centre of Barcelona - use the train and subway, that's better!!!
Nice and clean rooms, spacious lobby and nice breakfast buffet In the bar they had no plastic bottles or plastic cups which could be taken to the pool area (only glass botlles which was forbidden to bring to the pool). Very few of the staff could speak English (general problem for Barcelona).
the room was extremely comfortable and clean. The room had little side balcony that we opened to enjoy the sun. The design of the hotel was beautiful. And convenient location for our stay
Nice location, conventient to train station
The girl at the hire car reception supposedly input the info for directions to the hotel, however she put the wrong hotel in, we ended up in the centre of Barcelona. On ringing the staff at the hotel they were really helpful. The food was really good.
The rooms are large, comfortable and of a high standard. The staff will go out of their way to help you - but a little spanish / catalan will help. The restaurant is one of the best in the area and offers very good value for the quality on offer - a point proved by the number of locals that eat and drink in the hotel (breakfast, lunch and dinner) This hotel is a little way from the centre of Barcelona which we knew as we've stayed before It'll take about 30 minutes on the train from P de Gracia. But the trains are inexpensive, frequent, always on time and the ticket machines can be switched into English - if it helps.
It was very clean. Staff helpful. Decor was attractive. Loved all the wood used in hallway and inside room that we stayed in. Walking throught town and discoving a large group line dancing to country music. It was too far from the ship port in Barcelona. We payed $200.00 for each taxi, round trip. Eight in family with two people per taxi. If you plan to board a cruise ship stay in Barcelona,Spain.
friendly professional staff;historic character of hotel combined with modern facilities;excellent dinner in very pleasant environment. The dinner was very good value for money.
Excellent breakfasts, good service and a very good restaurant with local specialities Parking a little awkward
splendid room decoration; good access to Barcelona by train, 10 min walk to Granollers station
Very nice hotel, located very centrally, good room and facilities
The room was very nice and modern and the hotel decor was impressive. There was construction and my room was right above the restaurant, so at night it was loud. Also, difficult to find the parking garage near by.
Friendly Staff and good location for Circuit de Catalunya Food selection is limited to take away pizza in evening.Having to pay for wireless internet.
We arrived at night time and had no problems with check in. Staff is very fiendly. Free parking, simple but still good breacfast. The overall feeling about hotel facilities is very good. Had problems with finding hotle location. Mostly because of problems with GPS navigator, but going from Barcelona to Montelo seems to be tricky for first time visitor. Paid with cash, but later also was charged via card. I think it happen because of mistake and booking.com will help to manage it.
The room was clean and the beds were very comfortable. Overall a good price/quality ratio. I would choose this hotel again in the future if the occasion arises.
That our family of four could stay in one room; that breakfast was included in the price of the room I don't know if would have found it without the gps; one of the double beds was a hide-a-bed--it would have been better with two singles
The room was excellent
Friendly, welcoming, and helpful staff.
good price for a family room, good breakfast, close to the AP-7 motorway. Family-room was a standard double bedroom with an extra double bed which left hardly any space foor our luggage. Impossible to find without a car navigation set, especially at night
they charge 2.80 to use internet wireless
A clean hotel .good value for money . Located in an industrial air poluted area exteremly small rooms
The hotel is simple, but confortable. These is a corner with pre-cooked food to pe prepared with the micro-waves oven or a Pizza express service, in case people do not want to go out for dinner or lunch.Wi-fi service is cheap (about 3 Euro/day) and the connection is quick.
A very clean and comfortable hotel. The reception staff were able to speak English and made us very welcome. We found a lovely little retaurant nearby. The outdoor poool was large and had plenty of space for relaxing in the sun.
central,quiet,friendly,use of sauna,pool ,parking
Helpful and friendly staff made for a good stay
Ideal location for travelling for business and handy to reach all the Barcelona areas because of main roads close for every direction,helpful staff,nice rooms,two restaurants(one with buffet menu)and assorted convenient breakfast(€ 6,00,if you think that you pay the same for a coffe,juice and pastry in a service area bar). Nothing serious but in rooms facing main road you hear a bizarre sound effect(an echo like whistle)due to traffic that disappear when you open the window!Once you worked out cause you don't take notice anymore and doesn't affect sleeping,though.
The quality and the variety of the dinner and breakfast buffet. The wireless internet was not available in the room but only in the public spaces.
perfect breakfast! very clean
Spacious room with excellent breakfast. Decoration facelift since our last visit. Comfortable bar to enjoy a coffee. Close to an excellent restaurant, as well as the hotel restaurant itself. Easy access from motorway. Noise if you're in a room facing the main road into Granollers. Avoid 2nd floor bedrooms above the meeting rooms, especially at the weekend if there is a wedding function.
Great breakfast, nice room, free parking, free Wi-Fi No available ice machine, the menu at the restaurant in the evening was a bit too restrictive (buffet or basically nothing).
Quiet, cosy and nice hotel. I have to point out magnificent breakfasts. Great quality food, wide choice. And it is cheap, only for 6 euros. The staff was very nice and helpful. The location is on the bussy cross road, city centre is quite far away. But it is bearable. The air conditioning in a room is a little bit noisy, but nothing serious.
We could eat even though we arrived late (after 10pm). The restaurant staff were very good and helpful and the meal was also very good.