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The front desk staff was always helpful with answering the many questions I had. The took the time to explain everything. The room had no air conditioning. I was on the lower level. I realize you may not need it most of the time, but it does warm up. The lobby was also warm. Seemed cooler on the last day.
Breakfast is good. Hotel staffs are very kind. The room was too small.During our staying it was very hot. But in the room there was only very small window.So we were uncomfortable.
Location is great since hotel is connected to Legoland. Hotel has lots of entertaintment for children. Food is awful and overpriced. This hotel concentrates on quantity sacrificing completely quality on everything they do from food to service. Would never stay at this hotel if it was not so close to Legoland.
The breakfast was excellent also the games area for the children. We asked for Knight room but they didn't update us that they don't have any place for that then we took the Adventure room with extra money. The room was new but smell from Glue and was very hot without AC. the Woman in the reception told me that they know about it and allot of people complain about it. but they still rent it to other !!!
Great staff. Excellent location - could walk right into Legoland. Extremely child friendly. All in all, a place that we would love to go back to. None.
The location of the hotel (near the Legoland). Also breakfast was ok - enough alternatives. The smell of pee at Duplo street where was our room.
Even though this is a 'theme' hotel, the grown ups managed to have a nice weekend. Very tidy and good attention to (Lego) detail :) Would have been nice to be able to check in before 3pm and out later than 11am. The bar was scheduled to open at 5pm but at 5.15pm the bartender was still setting up - a shame because it was a cold, wet afternoon and people wanted hot/stiff drinks! ;) Lots of candles in the bar, but they were all burnt out - not very cosy ('hyggelig' ).
The logo things and games for the kids. Close and easy access to Legoland It is quite good and nice to stay there, but frankly the price is too high
Fantastic location...let's be honest, there is not much else to do in Billund so staying inside the park is a huge bonus. The rooms are definitely 3 star rate but your kids will think they are 7. Cannot recommend it enough if going with kids...don't be put off by reviews saying the buffet is poor quality. Breakfast was good, for dinner we ate in the a la carte restuarant still in the hotel which was same price and excellent.
It was very good to stay at the Hotel so that you could go straight into the Legoland Park
Lots of action for the kids Additional environmental charges are ridicolous
We visited Legoland and the resort was an excellent place to stay with a family. A home-like residence and facilities after staying in small hotel rooms was luxury.
Clean, very family friendly, fantastic amenities, highly recommended, went with 3 children age 3,6,8 and they loved it. Some difficulties with the electronic bracelets for access to houses and legoland , expensive to eat !
It was cloce to the airport and you could walk to Legoland. We came late and had to get the ticket from the sevicesenter. They close at ten and we were just lucky to get it. It was quite stressfull alone with three children and a taxi waiting.
A terrific place for a family. There is at least day or two's worth of stuff just to do at the resort before moving on to Legoland next store. The only problem we had was that we didn't have a car and the train that brings you to each section of housing stopped far away from our house so we had quite a walk.
Very family orientated with lots of activities for children. Everyting was expensive
Our house was immaculate and perfect for 2 families with children. We very much enjoyed the aqua park facilities. the train between the cottages and the aqua park, did not run frequently enough - especially when it was pouring with rain.
The house was very nice - spacious and immaculate. We enjoyed the resort a lot. There was a lot to see and do for both young and old. Incredibly expensive. Be prepared to take as much as you can with you or plan on spending a lot of money to buy it there. Turn the heat in the house either off or down upon arrival and keep an eye on utility usage (your account can be viewed on the TV). Utilities cost extra and add up in a hurry. We didn't like having to wear our entrance bracelets for our entire stay. They started to rub and were uncomfortable.
Very comfortable beds, nice quiet rooms, playroom for children, pool and saunas, excellent breakfast buffet
Excellent hotel only 600m away from Legoland. We had a wonderful stay. Staff is very friendly. Room and breakfast very good.
The staff was excellent. We needed help and tey were friendly and courteous.
Reseption was the best, and the boys in the restaurant did a good job the evening we arrived. We ordered a family romm for 3 and got a dobble rom with exstra bed.It made it dangerous if fire.
Swimming Pool Family Room dimension (4 people), Fourth bed not ready at arrival
Breakfast was good, the pool helped us a lot as our boy likes swimming, good location and the two important places are only few minutes walking. Room was a bit too small for three people with a lot of luggage ( our first stop of out 3 weeks holiday trip )/ very low ceiling and bit far away from hotel lobby.The bathroom very simple/too simple , may we are spoiled in Asia and China.For the price we paid ( DK 1448 ) can get a suite in Asia and China, price does not match what you get - I guess the market dictates the price , no other choices except the Legoland Hotel!
Nothing. 4 stars is a joke. Maybe 2 stars with a 4 stars price, There was a lot of dust under my bed. Bathroom was too small. I d booked a family room and I got an extra bed for my childrens and was not done. After a long trip they told us that the room will be ready after 3 o´clock, no exceptions. Nice and friendly staff!!
I loved how family friendly the hotel was, the play room was as good, if not better than a nursery/ creche. I did not find the reception staff particularly helpful when asking about dining in my room.
The restaurant. To make bed for my children by myself is incredibile indeed, considering the room price! It was the first time in all my experience in hotels around the world. Because of it, I do not think that is a family hotel. Then, the airport is too much near and there is a lot of noise.
our stay was fantatic, the staff were all very helpful and friendly and they spoke brilliant english. the facilities were spot on and the kids enjoyed their stay as much as we did. no