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The staff was extremely accommodating and the facilities were gorgeous. The staff did everything to help us book cars, make spa appointments, and served us dinner even when the restaurants were closed for the day. Breakfast/coffee was very good as well. Although the internet was free, it was very spotty during the night time in the room and on the hotel grounds.
tranquillity no safe
Very friendly staff. Verry convenient location.
Small friendly atmosphere Bugs
Il Patriarca is a fine and elegant ancient Countryhouse. We loved the rooms and their classical style. The garden and its wood are delightfull. The Hotel staff was very friendly and helpfull. Once we had dinner in the Gourmet-Restaurant and we were suprised to be the only guests there - especially because it was a fine dinner. Twice we ate in the Trattoria - that was o.k but nothing really to remember. To summarise it: a fine Hotel with decent prices - we wondered how they can survive. Il Patriarca has a fine Breakfast-Buffet, but unfortunately nobody's responsable to refill it. When you are an early bird that doesn't matter but when you are a longsleeper that is annoying.
staff, food, pool
The grounds were beautiful; rooms were lovely; the staff was extremely helpful. We wished we had more time to spend here.
Great room. The Taverna was excellent for eating and modestly priced. Staff were all friendly and helpful
location, size of the room and infinity pool
Very helpful and attentive staff, not afraid to admit when they made a mistake. Great value for money a wonderful room with excellent service No
The swimming-pool is wonderful, but all the rest was mediocre The service was not worth 4 stars
This is a family run operation. The Husband-Wife duo are a most generous and kind couple who do everything to please the guests. It is a relatively big hotel, yet this beautiful couple allow nothing to fall through the cracks. I am very pleased. Maybe the shower part was a bit deficient. But the service was so great that I am happy that I stayed at Rosata.
The hotel was easy to access, the owners were friendly and welcoming and the hotel/room was clean and comfortable. The restaurant was reasonably priced and the food good.
We enjoyed the whole atmosphere of the hotel. Very well themed and everything was exactly how you would imagine a tuscany hotel to be like. We also had an excellent dinner in the hotel restaurant having it served whilst sitting in a converted fiat car!.
It sutted us very well
I enjoyed the friendliness of the staff and the location in Chiusi. The hotel was a little sad in terms of decor, just lacking maintenance such as painting the entryway.
The owners of this family-run hotel are welcoming, professional, and very helpful. I came here as part of a painting holiday, so for me a light, attractive room with a good view was important. Roberto kindly showed me a few available rooms, to let me choose. Individual rooms here offer different characteristics, e.g. more space, cool and quiet at the back, most up-to-date bathroom, finest panoramic views - so it's worth expressing any preferences you may have. The hotel was spotless throughout, pleasingly old-fashioned and well cared for. I enjoyed a comfortable, relaxing stay and would happily return. There are little cafes and restaurants within a few minutes' walk and this is well placed for strolling around the old town. Grazi!
Fantastic location in Chiusi, right beside the town and great base for walking about the town. room was very clean and despite no aircon the rooms were cool and comfortable It's a little basic, but you get what your paying for. No breakfast included and not offered at the desk on arrival as an option. Hallway on the second floor smelled very strongly of cigarette smoke. Maybe pick a different floor
Location is great. Owner was very helpful. Room was clean and comfortable and most of all, air conditioned.
Very nice room, they let me choose. Nice owner, helped me with my luggage and gave me a lift to the station on my way home. Great breakfast by choice in the cafe at the next corner, paid by the hotel because of my long stay. The hotel is located 5 minutes on foot from the Duomo and 5 minutes on foot from the bus stop to other Tuscan cities. Value for money excellent considering it is Italy. The shower is not separated within the bathroom, so that you water the whole floor, but I learnt to deal with it. There are lots of stairs to the rooms, so it might be difficult for some people (it wasn't for me).
The manager was extremely friendly and helpful, giving us a lift to the office of the rental car company. This had moved from its expected location and he helped us find the new location. Without his help we should have been in considerable difficulty.
Our stay in room 12 was most pleasant. A corner room with small balcony giving a view of the nearby countryside. Huge bathroom with tub and all the amenities. Although the hotel has no bar, a breakfast of hot drink and a pastry was provided gratis at a bar located two steps away. The room was certainly large enough but could have used more flat surfaces on which to organize personal posessions. It did not bother us but be forewarned, the hotel has no elevator.
Location was acceptable and near several good restaurants. Staff was friendly and accomodating. Did not like having to park in public parking are so distant from hotel