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The receptionist advised us of the sushi place which was closed due to refurbishment. On a check out the other receoptionist didn't speak any English and when we asked why the hotel charge stated that we paid with the VISA card as we paid by cash. She didn't explain anything, took the invoice from us, went somewhere and on return gave us correct invoice. Again, no explanations, no apologies.
Very well situated, large room, good breakfast, quiet. soft beds
Excellent staff and restaurant, well set up to deal with a large number of people staying for the opera festival. The staff were excellent dealing with the booking, which for some reason never made it from booking.com to the hotel No air conditioning in the rooms, which for Franconia in the Summer is not so good
Large room, situated very well in the city
This is an almost luxury hotel, care being taken for every detail to satisfy the traveler. I appreciate first of all the gentleness of the reception desk personnel, ready to help the visitor in every aspect. I must mention here the parking, very secure, placed in the hotel’s underground with an elevator taking you directly to yours room floor. As from me, no reproaches
Like most things in Germany, this hotel is perfectly predictable in its quality: decent, clean, friendly. It's also very conveniently located to the town's shopping centre. The bar is not really very cosy and someone still needs to explain to me why one has to pay for internet connections, whilst you get free ones in the local cafs in town.
Comfortable hotel and excellent service. Great if you are going to the Wagner festival - the hotel provides refreshments before departure, a coach to take you to the theatre, and cushions for its hard chairs. A nice touch that the manager was there to great the guests on our return from the opera. The bathroom fittings were a bit elderly - the shower curtain in my room needed to be replaced and the toiletries were a bit downmarket for what is a fairly pricey hotel.
the delicious breakfasts, the charming and very helpful staff, (especially the receptionists, who answered every query, reconfirmed our air tickets and booked the electric buggy, ) and we appreciated the bus to the opera house. We liked everything, but would have liked a kettle for tea and coffee... but we realise this is not usual in Germany.
Easy to access and good parking facilities so far. No
price/location/good value/good restaurant bed comfort OK but minimal
Outstanding breakfast; excellent room and friendly, helpful staff
Ideally set up for the Festspiele No
Breakfast There are few "no-smoking" rooms.
good rooms, helpful staff, good food busy when bus tours arrived especially at breakfast
Given we were attending the opera which constrains one's time I found the hotel extremely efficient at coping with out of normal hour meals and arranging transport back from the opera and the staff were at all times pleasant and helpful I did find the bus station noisy but I did have the windows open and it was not a problem with the window shut
Breakfast & Brunch single beds are too small
clean, extremely accommodating to opera guests. Opera videos on lobby great. Food and service impeccable. loved everything
The service and meals were excellent. Breakfast included was a truly outstanding benefit. It was perfect for the Wagner Festival: close to the opera house and downtown. I could walk everywhere plus go jogging.
Good breakfast pillows on beds were hard and flat.
Excelent Food in the Restaurant. Frendly Staff
staff were courteous, charming, helpful; room was spotless and quiet room a little warm at night (no aircon)
I was there to attend a performance at the Festspielhaus and the location was perfect for that adn teh old town. Staff were very friendly and I had an excellent lunch from the daily special menu, delicious and extremely good value and service. My standard single room was compact, very clean, comfy bed and met all my needs.
Very Central location. Good facilities. Helpful staff. Free Internet. Willingness to allow me to send a parcel by mail for collection when I arrived - especially appreciated. No air conditioning. No tea/coffee facilities in my room. No refrigerator. I understand that these are not normally found in European hotels.
The Hotel Bayerischer Hof is a small hotel with a very warm feel. The food is very, very good. The location and the service are excellent. From Desiree at the Front Desk answering all our questions, to Amy in the restuarant who helped us with our car's GPS, we can't say enough about the quality of the popele who work at the hotel. Of particular note was Sonja who runs the resturant at night. She was wonderful. Very charming. We very much enjoyed our chats with her during our meal. Rooms facing the front of the hotel can be noisy late at night.
We had a Junior Suite which was lovely. Worth the extra payment. The heating system seemed to be timed to come on when we were not in the room, so it was chilly at 6 pm and 8.30 a.m. Not too serious as the weather was lovely whilst we were there.
Sauna, food, location close to the station NA
The location and my room was a decent size with a nice size bathroom. Make sure to get a room facing away from the train station if you need to open your window.
The hotel stuff was very nice, did everything to my comfort. The flatrate internet was also very usefull. The location of the hotel was for me excellent - near the rail station ant the city center.
Wonderfully dedicated staff
Very good hotel in beautiful surroundings (forest). Very spacious hotelroom with a fantastic view. With all modern comfort, although somewhat dated but you could also call it typical German style. Had a good dinner and breakfast. Personnell speak English. Old tv, no sattelite.
good spa facility, spacious room, and good staff
hotel in lovely quiet setting overlooking rolling hills, the staff were very friendly and helpful, our bathroom light did not work and we reported it on going for dinner and on returning to our room later it had been fixed,the restaurant food was excellent both breakfast and dinner. would definately go back again.
The hotel was cozy and comfortable. We spent many hours relaxing in the hotel's saunas, jacuzzi and inviting pool. The staff and guests were all pleasant to speak with. Everybody was very cordial and nice. The room was large and comfortable with a sunny terrace outside. The bathrooms were luxurious and spacious as well. We highly recommend this hotel to anybody. Our stay was absolutely relaxing.
Good, comfortable and quiet rooms. Easy to reach by car from the main roads and motorways. No parking problems at all. Friendly staff. Very good value for money.
not really 4-star, but the price is fair. Comfortable and convenient for people have car to travel. mistake to charge me more 4 euro
The Hotel Proprietor was wonderful and very accomodating; we plan on going back to this Hotel again.
sleep, dinner, breakfast friendly staff
Good room (4 person), Good continal breakfast, 15. min walk from the center of Bayreuth. English speaking reception. At the Michelin Route planner, the hotel Grunau appears as 4 stars. The hotel is on 3. floor in a small center and a chinese restaurant. I would give it 3 stars. It is possible to eat on the hotel, but the varity of menu is'nt good.
Clean hotel,excellent food, relaxing atmosphere
good food at the restaurant room was a bit small
Staffs were very kind and every little bit of hotel has been with extreme care taken care of. Breakfast was excellent. Location ideal. Noise from the street. Although bathroom was very clean, it had an odor issue. The room was cold even though I turned up the heat.
I stayed in the hotel just one night. Everything was absolutely perfect. Staff is very friendly. Good location.
Friendliness of staff; lovely restaurant attached. Car parking space somewhat limited.
incredible value and by far the best buffet breakfast I'd had in Germany in a long time.
de staff and breakfast no
The huge variety of the breakfast buffet and the traditional food on the menu.
Central location, clean rooms and friendly staff. Excellent breakfasts. I work in Bayreuth on regular basis and find this to be a better place to stay than the hotels that work book for me, which can be twice the price.
Location to town center good, the bed very comfortable the room seemed to have been recently renovated and was clean and bright. And the breakfast was quite good. Parking was problematic, the pillows were (broken) old and flat. No way to block the street lights at night which kept the room fairly bright all night.
This friendly Gasthof close to an old Brewery offers great German hospitality and is only a short walk away from the historic centre of Bayreuth. The excellent food and a friendly welcome makes you feel at home and at ease. The "honest German" food is delicious and in Summer musicians from the Festival Orchestra may join you for dinners together with other locals.
The friendliness of the staff, breakfast was very good and its central location. No.
A friendly welcome. The hotel has an ideal situation and is very comfortable and relaxing.
Friendly staff, traditional Bavarian decor and uniform, very close to the railway station but only a short walk to the centre, excellent breakfast buffet without the usual irritating music in the background, which for me is a rare and very welcome occurrence.
Friendliness and helpfulness of the staff
The staff were friendly. One computer at the reception with free use of internet would be good.
Friendly staff, comfortable rooms and good breakfast. Also very good location close to the train station.
The room is small, but clean and well-furnished. The staffs are friendly. There is WiFi internet connection.
It is cosy, within easy distance of conference venues. It is quiet and peaceful and service is prompt and handy.
The hotel location was very nice and the room for three persons were very clean and suitable for the purpose. The food were fine; however english is not the known language in the countryside of Germany. We choose this Hotel due to the fact that a swimmingpool was on the spot. However this pool was not heated and the water was so cold that it was impossible to stay in the water more than for a few seconds.
The location without a car was bad. I spent a lot on taxi cabs.The food was excellant and it was quiet.
nuremeberg toy fair
Beautifully located otel in the nature on the hill No
Peaceful location with great views. Spacious accommodation. Good breakfasts. Very quiet, particularly in the evenings.
Nice people It's like staying in a farm without confort
Excellent service and room cleaning. Open for dinner after the opera which was essential. Enjoyed all the animals. Very surprised by the enormity of the bill despite having used services moderately. Part seems to be the added taxes. Also no account except on paper and not calculated on modern computer facilities and printed out for credit card on departure. This helps if looking at a future stay budget.
Very large room and the owner was a nice lady. They were very accomodating. The food was very good and breakfast was excellent. Suggest that they make an indoor play facility for kids. There weren't any onsite activities; however, the hotel is located in a rural setting so we played outside (thank goodness there was no rain).
Very spacious room in the middle of nature. We enjoyed a real 'back to the 70's' room with high quality original furniture, wall paper and decorations. Really unique. Warm hospitality from the owners/staff. We for sure come back in this non standard hotel. What could be considered as negative: for those that really like the nowadays standard copy-paste type of Ibis-type of hotels without any personal touch or something unique to offer: don't go to this hotel. Real negative? Maybe that there was no shower curtain? (did they had shower curtains in the 60's?)
The plus noted was that the location was so close to the Autobahn and therefore suited for just an overnight stay while on the road southbound. The nice beds contributed to a good night's rest! No!
I can said only that was my second booking the hotel and I plan in November to book this hotel again
Welcoming and friendly staff who were also very efficient. The hotel was confortable and met all our needs. We will certainly stay there again and have already recommended it to friends.
Staff extremely friendly and courteous. Wonderful beer garden patronized by the locals. A good sign! Very nice room. This is a family run hotel and everyone chips in. We so appreciated their kindness and patience with us.
very nice location
We found this an excellent centre for visiting the Bayreuth festival. Staff were very helpful. Food was very good.
The hotel was immaculately clean; the proprietress very accomodating. The hotel is right next to a fast running mountian stream and the sound of the water put us to sleep at night. The little town of Bad Berneck is quite charming and is only about 20 mins. drive outside of Bayreuth which was convenient for the Festspiele. Cash only which was inconvenient.
first of all - the welcome. we found fruits in our room - the one and only place in germany(!) - and we stayed this time in 8 different hotels. and then - the room and the food. no
It all but one thing (see next box) The beds were too soft and worst of all so noisy that we both woke up when the other moved in the bed
Very high standards of service and the quality of the food in the "fine dining" was also to a high standard.
Breakfirst was very good. We were placed on the 2. floor and noticed that no firestairs or firealarms was installed. It seems like we were placed on "the next door hotel" due to a big wedding on the main hotel.
Would benefit from additional sitting-room area for reading, etc.
exceptionally friendly and helpful staff. delightful site at the top of a pretty village. nice garden with river. good food. altogether very nice indeed. Hope to visit again.
Tremendously friendly and efficient family run hotel. They went out of their way to accomodate us during a death in the family in which we had to change some plans. Fantastic food!!! Poor wireless and telephone technology. Wireless was on the main floor only and highly inefficient as far as e-mail. Not all rooms had access to long distance international phone numbers.
Best breakfast we have had and ayyached dinner locations were excellent. Staff was most friendly. Internet connection was poor.
Really nice facilities, very nice staff, and assistance. Very friendly owner, and also very helpful.
Lovely setting...peaceful and quiet Our room in the guest house was right above the outdoor eating deck; when folks were out there smoking, we had to close the window to keep out the smell.