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Easy transportation, bus and train easy walking distance. Shuttle to airport. Shower sprayed water onto bathroom floor. Tile grout needed work. Otherwise room was good.
Hotel was very clean. It is just a few minutes from the airport with a convenient shuttle. Basic hotel, no frills but clean and relatively inexpensive for Zurich. Staff were friendly and helpful.
It was very convenient to the city - you just come out of the S-Bahn station, cross the track and you're there. It is a short drive to the airport. It was fine, but very sterile.
Big room, good bed. Airport Shuttle okay (and on time) (as all hotels in the Zürich area) the hotel is expensive. Isolation of the room could be a bit better.
We used it as a place to stay the night before flying out of the airport but its location right by the train would make it suitable for longer stay if staying in Zurich was too expensive or you have a car (free parking). Quad room was spacious and comfortable. The area isn't exciting but, again, works well as a base of operations or stay before/after flying in/out.
Airport shuttle timely. Train station to downtown right outside hotel. Friendly staff.
A wonderfully convenient hotel when coming from/going to the airport in Zurich. Although it is right across the railroad tracks from the Kloten train station, all the guest rooms are on the side of the building away from the train so it was very quiet. very easy 15 min. commute into downtown Zurich. Grocery store right across the street and fridge in room so we did our own breakfasts. Staff was very helpful in recommendations for our one free day in Zurich and the free shuttle to the airport was quick and convenient. Also appreciated having a restaurant on the premises for quiet evenings. Definitely caters to international travelers.
Hotel was easily situated at the kloten train station - literally right outside. Shuttle to airport needs to be scheduled in advance, and is very convenient. Nice atmosphere. Rooms are good sized. There is no AC like in much of Europe, but you can use the floor fan and open windows. Great place to stay!
Best Zurich airport hotel I have stayed. Free shuttle; 100m or less to Kloten train station; modern, nice. Like all, bkfast is expensive
Good location for an airport hotel with free parking and internet. Very quiet room. Decent restaurant for dinner and express breakfast was good option (if you don't want full buffet). Nothing really but would have been nice to have a reading light by the chair.
Effective check-in. Quiet and clean.Good food for dinner. Shuttle bus to airport.
Staff was very friendly and helpful. Located very close to the train station made it easy to get into town. Noise wasn't too bad. No A/C in rooms. They do provide a really nice fan in the room and that did the trick most of the time
Close to airport. Free shuttle. Staff are friendly. Price is beyond reasonable. Not close to town, need a 15-minute train. If you are here after 22:00 , you are getting no food within a 1km radius.
Very friendly staff,both at reception and breakfast. Very clean and quiet rooms. Fast free wired internet in rooms.Good beds.Ideal location to airport as well as to Zürich city. Breakfast good, but little choice.
Proximity to Kloten station. Convenience of airport shuttle. No air conditioning. Staff did not respond to request to open the safe in the room which was left locked by the previous occupants.
This is one of the best deals in Zurich. The hotel was very clean and the rooms were spacious. There is a convenient shuttle to the airport and the train to downtown is right across the street. I definitely recommend this hotel to any type of traveler staying in Zurich.
Staff was friendly and helpful. Good English language capabilities. I was there on business and this was a good location in that regard Air Conditioning was inadequate. Hard to sleep at night because the room was not adequately cooled. They said they would check it but no noticeable improvement
It was convenient to the airport and the shuttle system was wonderful. I thought the prices in the restuarant was somewhat high, but the food we had was very good. The staff was very accommodating.
The location, good hotel for stopover between two flights
The room was clean, well designed, and comfortable. The best feature is the free shuttle to the Zurich airport. The train to downtown Zurich is 15 minutes but will cost you 13CHF round trip.
The lady who managed and served in the breakfast room was particularly friendly and efficient. She made it feel as if I were staying in her personal guest-house. Please convey my appreciation.
Good hotel in zurich & pickup & drop facility good
The room is very clean. The location is very good for persons who have early flight, just 5 mins to the air port. I booked room for 4 persons, they gave us 2 rooms, one with twin bed and another one is 1 bed but it seems very small for 2 persons, It is just a queen bed. However, it was ok for us.
Clean and friendly staff for whom nothing was too much trouble.
The staff in restaurant are nice and friend to children. This hotel is not valued the price paid. The reception staff is rude. When we arrived the hotel, the reception lady was talking on the phone inside the office and we waited for quite long time and rang the guest-bell on the table. After completing one phone, another phone came and,surprisingly, she continued to talk on this phone instead of checking us in. We were assigned a room with queen size bed but quite noisy because outside is constructing. We asked to change another room. We were assigned a room with two single beds, which is not convenient for us with a young child. We solved the issue by putting the two beds together. The configurement inside the room is only suitable to live for one person even though we paid Grandlit double room
Good service and restaurant. Air conditionner issue while I was staying, it was too warm in the room.
Clean and good facility. bed had wheels and could not be locked, so it was unstable.
Friendly staff No tea coffe facility in room unless asked for
I liked the location of the hotel, the hotel is kept well clean and well maintained. The room service was very prompt and the food was first class, the staff were very friendly, I thoroughly enjoyed my stay at the hotel. A great deal of money has been spent on the interior of the hotel, the rooms and facilities are furnished with quality furniture, pity the shower was not of the same standard.
The hotel was very clean throughout, everything sparkled--excellent. The food was high quality. the hotel was easy to find and facilities were most satisfactory. no
Good restaurant, well furnished rooms Odd lighting in rooms, laminate floor creaked and groaned though the night, lights made odd noises when cooling down. Lots and lots of external light coming through the curtains until the very early hours - hotel external lights.
This what you expect from an expensive airport hotel, good facilities and service. They lenr me a power adaptor due to the odd Swiss power points. I didn't like the shared table in the restaurant at dinner time because I hadn't booked. Breakfast, parking and internet were all expensive.
Welcome drink, hotel bar & restaurant, ambience of lobby Bed not very comfortable for us - room too warm
Breakfast buffet was expensive, and if there was a way to have something simple (like coffee and an egg) and avoid the cost of the buffet, it was impossible to figure it out.
driving directions from airport need much improvement vis-a-vis construction on road
Stayed here many times - can't fault it.
The hotel is convenient for the airport and in particular the shuttle bus every 15 minutes is good. Like most airport hotels I think it is overpriced for what is generally a very short overnight stop.
Room was excellent with good bathroom fascilities and service to and from Zurich airport excellent
A very comfortable hotel . The rooms
Convenient for the airport. Frequent, scheduled, free transfer bus. Clean, well equipped rooms. Good restaurant choice. Friendly staff.
Friendliness of the staff The second date of my stay the room was more expensive and not as nice as the previous date
Ecologically sound; very friendly staff; choice of smoker's room;
Location to airport and availabilty of hotel operated shuttle bus. Right next door (literally) to McDonalds, saves on food costs The shower facility is strange, may be good for honeymooners though. Also very limited english TV channels (1 I think out of 40)
The hotel is very close to the airport. There is free pickup and drop off at the airport every half hour. We left the bags at the front desk and came back later in the day to check in. Upon collecting the bags, we found that the handle for the bag was broken and also a zip went bad for one of the bags. This was very disappointing ! The hotel staff has promised to get back to us with the details of what exactly has happened. So far, we have not heard back from them !
Near airport Staff (reception) unfriendly, I booked double bed, but they gave me two single bed, there is no king size, no queen size, only two single bed connected. Bed are too old and soft in a uncomfortable way. Too expensive.
Friendly staff, lovely room and easy access to and from airport. I will definitely recommend this hotel to friends. No coffee or tea making facility in room.
Luxurious toiletries/tub, great coffee/espresso, nice gym (especially for europe), knowledgeable and kind staff members, free wine/coffee/tea everyday from 3pm to midnight, and a great "shared" room with board games/movies if you had a family that needed to spread out. hotel is right in the heart of old Prague small room
Quiet location Mistakes by reception staff, coffee machine not working, movies not working,
The person at reception was exceptionally helpful and friendly
Spartan room, no mini-bar, terrible food.
Well organised and punctual courtesy bus service staff friendly. Clean Finding the courtesy shuttle bus stop!
Nice and modern with very helpful and pleasant staff. Rooms of modern design and very convenient next to the airport and just minutes away from central of Zurich.
clean and comfortable room. shuttle to airport wasn't very helpful and wasn't working when we needed to go to the airport. We did park at the a hotel and left for the day but was charged $20 for parking for the day. Requested a double bed and got a single. Staff wasn't that friendly
helpful staff, loverly room
The suite/apartment was most generous in size, the kitchen fully equipped, and the heating very effective. For my 8-day business related stay it was perfect, making for a comfortable stay.
Walking distance from the Grand Casino Baden and Therms Baths
Decent bar attached - Lemon Tree. Free wi-fi in lobby. No hot drink making facilities in room
Convenient to Kloten but located in a small interesting city environment. The park allowed early morning walks. On arrival at the airport in the early afternoon dismayed to learn that the next shuttle bus was more than two hours later.
excellent price a bit far from Zurich
Nice spacious room
nice hotel i really liked it no staff to cary luggage and expensive car park
The insure facilities and location in the town.
Extra charge for swimming pool does not appear acceptable for this house.
Clean and neat hotel with a friendly staff. Airport shuttle. I thought the price was a little high for the value received, but this is Zurich and many hotels were full that night. It also provided a shuttle to the hotel though it didn't run on schedule.
connectivity to the airport since I had a night stay between two connecting flights NO
Hotel very basic and no internet connection in room. Room like a boarding school
no room service after 23.00 hrs
The hotel is clean and modern with a friendly multi lingual staff. Proximity to the airport is ideal with only a 5 minute tram ride. Overall a good hotel for layovers. The room was extremely small. There are no mini fridges available so the lack of an ice machine along with limited breakfast options was a bit underwhelming for me, especially for the price.
Very central. Great breakfast. Very friendly staff. Room was very hot as there is no air-conditioner. A fan was placed in our room the next day. Could not sleep with windows open as our room was on a busy road. Toiletries and toilet paper was not replaced on a daily basis and we had to ask for toilet paper as we stayed for 4 days!!
Very near Airport location and free car park There is no free internet
Close to the Airport. No air-condition.
comfortable,modern,very good breakfast
The Champagne breakfast was excellent!!! Not all the basic toiletries like shampoo and conditioner were provided.
Everything. Especially the restaurant.
Proximity of train station to get downtown
Very pleasant service. Atmosphere in room was not great, it was very large.
food, services and transport links.
All great! Free shuttle from airport. -
The hotel is very nice -- a great change of pace for an airport hotel -- like small, home-like atmosphere... especially like the ability to walk into the village and hike in the woods. We loved the church bells too. We wanted dinner at the hotel but there was a large group booked and no availability except at the pizzaria -- we were turned away...
It was clean. Terrible experience at this hotel. Staff failed to sent a wakeup call. Gave incorrect information about trains. Single size blankets on queen size bed, would not take care of problem...they were out of blankets! Breakfast was very expensive and unavailable for early morning travelers (flight was 715am). Really disappointed in this hotel. Transportation to airport was 15 minutes later than schedule indicated.
Located within walking distance
THE SHOWER WAS GREAT. GROCERY, BAKERY, RESTAURANTS, AND TRAIN WITHIN A SHORT WALK. NICE TOUCH WITH THE WELCOME TEA AND SHUTTLE SERVICE. BEDS WERE A BIT HARD,
Pleasant people. Nice restaurent. Easy to-and-from airport.
We had a brand new-carpeted room....very clean and spacious. Wonderful bathroom.
Convenience to the airport; Italian restaurants in the lobby Stark, grey rooms. Also rather smoky, even though I had a smoke-free room.
My stay was very short between flights and no time to use facilities. Airport/ Hotel shuttle was an advantage. Too short stay to comment
Location, and ease of early-morning access to Zurich airport.
Close to Zurich Kloten Airport. Next to flight path of planes.
Hotel was very near near station and airport, and the area was much quieter than we expected. Rooms were very clean, comfortable and had everything we wanted. Restaurant was very good, and obviously attracted customers from outside hotel as guests. Buffet breakfast looked good, but because we had little time we were pleased to have a the choice of coffee and croissants in the bar. Staff were very friendly and helpful. Overall very hard to find any faults.
The internal layout of the hotel is charming. Breakfast or dinner in the atrium area is special.
Beautiful historic hotel, convenient location, large clean rooms, staff very helpful, exceptional buffet breakfast No air conditioning, also often uncomfortably warm inside hotel, smokers are allowed to congregate near the front door or on disgnated balconies and there are times when their cigarette smoke invades this supposedly non-smoking hotel, can be noisy when events are held downtstairs (I.E. wedding), many rooms look onto a nearby building so there is not much of a view
Very quiet. The staff were very friendly and always ready to help. Nothing whatsoever.
I did not like anything!! I did not like the fact that they didi not change bedsheet during my stay there for 6 nights!!!!!!!!!!!! also the hotel staff was not polite at all!! when the breakfast was almost finished they did not bother to refill the trays!!
Family run hotel built around a Victorian style atrium and combines old world elegance with modern bedrooms. Baden is a lovely old town by the River Limmat but every thing is expensive for the UK visitor.
It was convenient to the Zurich Airport.
Location close to highway but still away enough to avoid noise, free parking, fair price. After 11pm, there is nobody at the lobby desk ...not clear to me what happen if you arrive that late for chek-in ?
The wellness center and breakfast were great.
The breakfast is good. The baby cot we requested wasn't setup as the reception had overlooked it. But it was setup after we checked in to our rooms
clean rooms, good breakfast, big bathroom, mc donalds and burger king very close to hotel Not kind at all staff, they tried twice to get more money than the agreement. The first time they said that the price was per night and no for two nights and the second they asked to pay the tax extra. Fortunately we had with us the booking agreement and we paid the proper price. The hotel is away from Zurich, you have to ride a bus and a train for the town and you need about 45-60 minutes. Uncomfortable pillows and matresses. Too many flies at the restaurant
Directions were provided by the hotel and made it very easy to find. It was a good location and very well maintained inside. The restaurant and breakfast were very good.
Cleaness Experienced young front desk lady. I was originally billed more than stated by Hotels.com confirmation. Had to go back later to get corrested. Why I got back to USA, found I was charged twice.
it was all new and looked after, the style no aircondition
Value for money, nice breakfast. pillows are too soft.
The hotel was clean, the staff was very helpful, and the room was very quiet and comfortable.