Overview

Paragon Hotel

145 Alcester Street, Birmingham, B12 0PJ, United Kingdom
+44 121 627 0627

$36+

Overall guest ratings

4.8/10 Okay
Based on 3,635 reviews

Review highlights

  • 6.9
  • 6.6
  • 5.0
  • 4.9

Nearby

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    About

    At Paragon Hotel, you'll be within a 10-minute drive of Bullring Shopping Centre and International Convention Centre. Guests looking for a bite to eat can check out The Naylor Bar, which serves British cuisine. There's a bar/lounge, and rooms offer flat-screen TVs and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    4.8 Okay
    Based on 3,635 reviews
    • 6.9 "Location is acceptable."
      5.1 "Parking was ok, according to 51%."
    • 6.6 "Service is ok."
      6.6 "66% said the reception staff was ok."
      5.0 "50% thought the management was tolerable."
      6.3 "Hotel security was average, thought 63%."
      5.8 "Only 58% were satisfied with the booking process."
      5.0 "Only 50% found the restaurant service to be good."
      5.7 "57% found the room service acceptable."
    • 5.7 "Food is average."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Bar is not good."
      4.6 "Alcoholic drinks were awful, according to 54%."
      1.7 "83% said beverages were too expensive."
    • 4.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
      4.4 "Unfriendly atmosphere, according to 56%."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.9 "For 51%, the lobby entrance was sub-standard."
      0.8 "92% thought the facilities needed updating."
      3.6 "64% didn't like the architecture."
      0.6 "94% complained about the elevator."
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    Overall Rating

    4.5 Okay
    Based on 1,672 reviews
    • 7.2 "Good location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought parking was inexpensive."
      9.2 "92% liked the proximity to shopping."
    • 6.4 "Service is ok."
      6.3 "63% said the reception staff was ok."
      6.3 "Hotel security was average, thought 63%."
      5.0 "50% thought the management was tolerable."
    • 5.7 "Food is average."
    • 5.3 "Bar is ok."
    • 5.1 "Internet is average."
    • 3.5 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
      4.2 "Unfriendly atmosphere, according to 58%."
    • 3.1 "Terrible amenities."
      3.4 "66% thought the building wasn't nice."
      4.9 "For 51%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
      3.6 "64% didn't like the architecture."
      0.7 "93% complained about the elevator."
    • 2.5 "Awful rooms."
      2.7 "73% complained about the bathroom."
      2.0 "80% didn't like the uncomfortable beds."
      2.3 "77% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      2.6 "74% had problems with the shower."
      1.8 "82% said rooms were small."
      1.9 "81% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
      3.1 "69% thought the tv was sub-standard."
      2.8 "For 72%, the rooms looked old."
      1.7 "83% criticized the small bathroom."
    • 2.0 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
      1.8 "82% said rooms were small."
      2.1 "79% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
    • 1.9 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.2 "88% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
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    Overall Rating

    5.0 Okay
    Based on 327 reviews
    • 6.7 "Location is acceptable."
    • 6.6 "Service is ok."
    • 4.7 "Bar is not good."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      3.2 "68% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      1.5 "85% said rooms were small."
      2.2 "78% said the bathroom was dirty."
      3.0 "For 70%, the rooms looked old."
      2.2 "78% found problems with the furniture."
    • 3.0 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      3.1 "69% didn't like the architecture."
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    Overall Rating

    4.0 Mediocre
    Based on 181 reviews
    • 7.1 "Good location."
    • 6.3 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 4.8 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
    • 3.1 "Awful rooms."
      0.9 "91% thought they were poorly maintained."
      2.4 "76% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      2.8 "72% had problems with the shower."
      2.2 "78% found problems with the furniture."
      3.2 "68% thought the tv was sub-standard."
    • 2.7 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
      1.7 "83% thought it was too noisy."
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    Overall Rating

    5.0 Okay
    Based on 1,454 reviews
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.8 "Location is acceptable."
    • 5.7 "Food is average."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Bar is not good."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.2 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
      4.5 "Unfriendly atmosphere, according to 55%."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      4.7 "For 53%, the lobby entrance was sub-standard."
      3.4 "66% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
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