Overview

Premier Inn Birmingham City Centre (New Street)
Top Family Hotel

Birmingham Exchange Buildings, Stephenson Place, Birmingham, B2 4NH, United Kingdom
+44 871 527 9442

$91+

Overall guest ratings

8.8/10 Excellent
Based on 871 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.6
  • 4.4

Good to know

  • Comfortable beds
  • Friendly service
  • Train station is close
  • Great shopping

Nearby

    Show all

    Amenities

    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Free Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 871 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.6 "Hotel security was great, thought 86%."
    • 8.6 "Breakfast is good."
    • 8.1 "Comfort level is high."
      8.3 "83% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 7.4 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      9.0 "90% said rooms were clean."
      8.8 "88% thought rooms were spacious."
      8.8 "88% thought the view was good."
    • 4.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."

    Overall Rating

    9.0 Excellent
    Based on 322 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 8.1 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
      7.1 "71% thought it was pleasantly quiet."
      8.9 "89% thought rooms were spacious."
    • 7.4 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      9.0 "90% said rooms were clean."
      8.9 "89% thought rooms were spacious."
    • 4.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."

    Overall Rating

    8.8 Excellent
    Based on 330 reviews
    • 9.1 "Excellent breakfast."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 7.1 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      8.8 "88% said rooms were clean."
      8.7 "87% thought rooms were spacious."
    • 3.9 "Internet is poor."
      2.4 "76% said the wifi quality was bad."

    Overall Rating

    8.6 Excellent
    Based on 217 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 8.1 "Comfort level is high."
      8.3 "83% said the beds were comfortable."
      7.2 "72% thought it was pleasantly quiet."
      9.0 "90% thought rooms were spacious."
    • 7.4 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      8.9 "89% said rooms were clean."
      9.0 "90% thought rooms were spacious."
    • 4.7 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Train station is close"
    "Great shopping"
    data provided by TrustYou

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