Overview

Crowne Plaza Birmingham City Centre

Central Square, Birmingham, B1 1HH, United Kingdom
080 0863 7818

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080 0863 7818
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Rates

Overall guest ratings

8.3/10 Excellent
Based on 2,703 reviews
See all reviews

Review highlights

  • 8.8
  • 8.3
  • 6.1
  • 5.9

Good to know

  • Clean rooms
  • Comfortable beds

Nearby

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    About

    Stylish hotel and restaurant in central Birmingham, steps from New Street station and the ICC Crowne Plaza® Birmingham City Centre hotel boasts a prime location in central Birmingham, just five minutes’ walk from New Street train station and the International Conference Centre (ICC) . The hotel is a 25-minute train ride from Birmingham Airport (BHX) and 45 minutes by car from East Midlands Airport (EMA) . Business guests appreciate the complimentary Wi-Fi throughout the hotel, as well as the handy business centre . Planning a meeting or wedding? Our dedicated conference floor has 11 naturally lit meeting rooms for up to 300 delegates. Our Crowne Plaza Meetings Director will set you up with catering and audiovisual equipment – and after work, you can relax over cocktails in the sleek b1 Bar. Visiting Birmingham with your family? The city's art museums, shops and cultural venues, including the Birmingham Hippodrome , are on the hotel's doorstep. You can stroll to the upscale Mailbox shopping centre, IKON gallery and National Sea Life Centre . Kids under the age of 16 stay and eat free. Enjoy sophisticated cuisine and city views at b1 Restaurant , with its seasonal à la carte menu and daily specials. Our well-equipped fitness centre helps you keep up with your exercise routine. Car parking options are available from reception.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Business center
    • Concierge service
    • Cribs available
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Free Internet
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 2,703 reviews
    • 8.8 "Great service."
    • 8.3 "Breakfast is good."
    • 7.6 "Good location."
    • 7.1 "High comfort."
    • 6.7 "Average cleanliness."
    • 6.1 "Vibe was decent."
    • 5.9 "Food is average."
    • 5.3 "Average amenities."
    • 4.9 "Value below average."
    • 4.8 "Internet is poor."
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    Overall Rating

    8.5 Excellent
    Based on 1,675 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
      7.7 "77% were happy with the room service."
    • 8.2 "Breakfast is good."
    • 7.4 "High comfort."
      9.1 "91% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 7.4 "Good location."
      9.7 "City centre within easy reach, said 97%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      8.9 "89% liked the proximity to sightseeing."
    • 6.6 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
      6.0 "Only 60% thought the shower was ok."
      5.4 "Cleanliness of the bathroom was average, said 54%."
      5.5 "Only 55% said the rooms were modern."
      5.0 "50% said the view was so-so."
    • 6.5 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
      6.9 "Only 69% thought, the hotel was stylish."
      6.8 "68% considered the lobby entrance to be so-so."
      6.2 "62% thought the atmosphere was somewhat friendly."
    • 6.1 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 4.8 "Bar is not good."
      0.9 "91% said beverages were too expensive."
      4.7 "Bar service was unacceptable, according to 53%."
    • 4.7 "Value below average."
      4.1 "59% said the breakfast was too expensive."
      0.9 "91% said beverages were too expensive."
      1.3 "The price was too high for 87%."
    • 4.7 "Internet is poor."
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    Overall Rating

    8.2 Excellent
    Based on 567 reviews
    • 8.6 "Breakfast is good."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 7.2 "Good location."
      9.9 "99% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
    • 7.0 "High comfort."
      8.9 "89% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 6.6 "Average cleanliness."
      5.6 "56% thought the cleanliness of the hotel was average."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 6.2 "Vibe was decent."
      6.0 "60% thought the atmosphere was somewhat friendly."
    • 6.2 "Rooms are ok."
      5.1 "Only 51% thought the shower was ok."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 5.8 "Food is average."
    • 4.9 "Value below average."
    • 4.8 "Bar is not good."
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    Overall Rating

    6.8 Good
    Based on 54 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.8 "Good location."
    • 6.7 "Average cleanliness."
    • 6.4 "Average comfort."
    • 6.3 "Rooms are ok."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."

    Overall Rating

    8.0 Good
    Based on 405 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.3 "Good location."
    • 5.9 "Food is average."
    • 5.8 "Rooms are ok."
      5.1 "Only 51% thought the shower was ok."
    • 5.5 "Vibe was decent."
      5.5 "55% thought the atmosphere was somewhat friendly."
      6.3 "Only 63% thought, the hotel was stylish."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.2 "Internet is average."
    • 4.8 "Value below average."
    • 3.9 "Wellness & sports facilities were not very nice."
      4.9 "51% didn't like the fitness area."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    data provided by TrustYou

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