Overview

Crowne Plaza Birmingham City Centre

Central Square, Birmingham, B1 1HH, United Kingdom
080 0863 7818

$106+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 2,259 reviews
See all reviews

Review highlights

  • 8.7
  • 8.0
  • 5.6
  • 5.3

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Stylish hotel and restaurant in central Birmingham, steps from New Street station and the ICC Crowne Plaza® Birmingham City Centre hotel boasts a prime location in central Birmingham, just five minutes’ walk from New Street train station and the International Conference Centre (ICC) . The hotel is a 25-minute train ride from Birmingham Airport (BHX) and 45 minutes by car from East Midlands Airport (EMA) . Business guests appreciate the complimentary Wi-Fi throughout the hotel, as well as the handy business centre . Planning a meeting or wedding? Our dedicated conference floor has 11 naturally lit meeting rooms for up to 300 delegates. Our Crowne Plaza Meetings Director will set you up with catering and audiovisual equipment – and after work, you can relax over cocktails in the sleek b1 Bar. Visiting Birmingham with your family? The city's art museums, shops and cultural venues, including the Birmingham Hippodrome , are on the hotel's doorstep. You can stroll to the upscale Mailbox shopping centre, IKON gallery and National Sea Life Centre . Kids under the age of 16 stay and eat free. Enjoy sophisticated cuisine and city views at b1 Restaurant , with its seasonal à la carte menu and daily specials. Our well-equipped fitness centre helps you keep up with your exercise routine. Car parking options are available from reception.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Laundry service
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Business center
    • Concierge service
    • Cribs available
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Free Internet
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Laundry facilities
    • Spa
    • Hot tub
    • Sauna
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 2,259 reviews
    • 8.7 "Great service."
    • 8.0 "Breakfast is good."
    • 8.0 "Comfort level is high."
    • 7.5 "Good location."
    • 6.5 "Rooms are ok."
    • 5.6 "Food is average."
    • 5.3 "Average value."
    • 5.1 "Vibe was decent."
    • 5.0 "Internet is average."
    • 4.8 "Bad amenities."
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    Overall Rating

    8.4 Excellent
    Based on 1,445 reviews
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
      7.8 "78% were happy with the room service."
    • 8.3 "Comfort level is high."
      9.2 "92% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
    • 8.0 "Breakfast is good."
    • 7.1 "Good location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
      9.9 "99% liked the proximity to shopping."
      8.2 "82% liked the proximity to sightseeing."
    • 6.9 "Rooms are ok."
      6.0 "Only 60% said the rooms were modern."
      6.1 "61% thought the bathroom was big enough."
    • 6.5 "Average cleanliness."
    • 5.7 "Food is average."
      6.0 "60% thought the dining experience was appropriate."
    • 5.6 "Vibe was decent."
      6.2 "Only 62% thought, the hotel was modern."
      6.6 "Only 66% thought, the hotel was stylish."
      6.8 "68% thought the atmosphere was somewhat friendly."
    • 5.4 "Average value."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
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    Overall Rating

    8.2 Excellent
    Based on 429 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.4 "74% were happy with the room service."
    • 8.1 "Breakfast is good."
    • 7.3 "Good location."
      9.8 "98% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
    • 5.7 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Food is average."
    • 5.2 "Average value."
    • 5.1 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      3.0 "For 70%, the lobby entrance was sub-standard."
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    Overall Rating

    7.4 Good
    Based on 45 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.6 "Rooms are ok."
    • 6.5 "Average cleanliness."
    • 5.1 "Vibe was decent."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."

    Overall Rating

    8.0 Good
    Based on 338 reviews
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 7.3 "Good location."
    • 6.5 "Average cleanliness."
    • 5.8 "Food is average."
    • 5.6 "Rooms are ok."
    • 5.2 "Internet is average."
    • 5.1 "Average value."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.6 "For 74%, the lobby entrance was sub-standard."
    • 4.4 "Vibe wasn't good."
      4.9 "51% criticized the unstylish hotel."
      2.6 "For 74%, the lobby entrance was sub-standard."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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