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The room was comfortable and very clean. It was an outside room so was also spacoius. Car parking was simple and easy to access. People in next room returning at 2 am and making a lot of noise and laughing. Not a fault of the hotel but still irritating. My 2 cups of tea at breakfast were from the bottom of the pot and were not very hot.
Friendly staff, good location, good service, easy access to public transport with a direct bus to the city centre outside. The interior was dated, but to be fair this is a common problem with British hotels, the room was very small and the curtains needed replacing, there was some exposed pipe work in the bathroom that could have been painted.
The room was comfortable and well-equipped and the general standard of sevice was very good. Fodd was good and reasonably priced.
Reasonable quality of food. Slightly run down feel to the hotel. Rooms are small and odd shaped being built within a circular tower. Small menu choice in restaraunt for a hotel of this size. Typical city hotel - expensive for what it is.
My room was 70's retro
Cleanliness, efficiency, price Room too warm
nothing in particular the single rooms are very small
Excellent service. Room lovely. Food was very good. Nothing was to much for the staff, they catered to our needs.
The hotel is well placed for the City. Staff were friendly and the service was excellent. Rooms were well decorated, furnishings were of good quality. Hotel was very clean. Quality of the evening meal was a bit disappointing
We took our 2 grandsons and it was ideal to have 2 adjacent rooms. The breakfast was varied and well cooked. Pillows were quite hard and the rooms were very hot.
The staff where very friendly and helpful, the relaxing ambiance of such an old building and very nice entrance and pulic rooms. The long way to the room by passing many fire doors.
Breakfast Put off by the rooms being in desperate need of refurbishment
Staff, breakfast, cleanliness
Car parking, quiet Route march through loads of corridors and stairs up and down to get to room
Very pleasant, exceptionally helpful staff; breakfast was good Room was cold; one of the electric sockets next to bed not working; room very dimly lit
Friendly atmosphere. Old world charm. helpful staff Needs to be renovated but the character should not be changed
Staff were v helpful Nothing
The staff are great. Really look after you The hotel owners now need to catch up with the staff and update the bathrooms and generally just give the place some TLC.
The location and the friendliness of the staff was ideal The bathroom - it was like an icebox
A traditional style Hotel not too noisy and within easy reach of Birmingham City Centre.Ideal for a weekend shopping stay,Theatre or Concert Visit.