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Comprehensive breakfast friendly staff. Comprehensive breakfast although rather expensive. If claiming on business expenses this is not an issue, but for non business travellers this is quite an expense over 4 days
Great food! Nice pool.
It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.
there was a problem with the e-keys. they didn't work.
Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul
The hot tub and pool were clean and not full of kids for my use. Parking was not an extra cost and the parking lot was safe. Loved the location as well! A great hotel in a nice part of Hessen!
Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.
Very convenient to where we wanted to be! And the Front Desk Staff were wonderful. The pool was cold! The Whirlpool did not work!
The room size was good and the swimming pool, sauna and spa were great to relax in The only thing I would change is the payment for the slippers to have access to the swimming pool etc. It is ok to charge extra for those not staying at the hotel but for guests this should be included in the price of the room.
The room was very comfortable , the services & facilities of the hotel were very good . More then this , the food was tasteful .
Location was great in my case, needed to be near to center. Breakfast was very nice and staff attentive. Only stayed 1 night but overall quality and facilitys of the Hotel would make me come back for more...
convenient location, easy parking, good restaurant, friendly staff air conditioning non-functonal - not good for my allergies; pillows are definitely not designed for americans
Nice place for business trip
Extremely good restaurant (especially for breakfast).
Great Hotel, very very clean, good breakfast Unless you are with a car the location is somwhat out of the way.
Butiful room. The restaurant. Some noise from the road and the terass in the late evening/night.
I liked the this hotel because it gave me a very relaxed safe feeling. There was alot of road construction going on, but when that's done, this is a perfect hotel.
The hotel was in a very nice spot. The restaurant was very very good, the service as well as the meal.The room was spacious and clean.
Nice hotel very easy to be found and familiar ambient Although the weather condition of the area allowed to sleep during the night without air conditioner, in the summer it would be not so nice spend a whole day in the room. I would suggest to install an air conditioned system.
Walking through the castle ruins was amazing! There needs to be a fan in the rooms, I didn't get much sleep due to it being so hot and stuffy in there.
The old walls, the atmosphere, a very nice romantic place, I am sorry that we didn`t have time for a longer stay!! I had problems with the gate, I didn`t understand how to get inside.
The room was good size . The staff were not helpful, had a smoke and watched as we struggle with our bags in the pouring rain from car all the way up to hotel and up steep stairs . Absolutely Rude .
A wonderful hotel in an old "burg". A very good restaurant. Nice location and a wonderful view from our room.
Children can roam in a fantasy world in the play area and the ruins of the old fort. Safe and free parking. Easy access from the highway. An oasis for travellers with children.
beautiful setting and fun to be in a castle staff was ok but the girl was a snot
Nice beautifully-decorated rooms, good breakfast, very clean bathrooms. Our dinner at the restaurant was very good. The strong smell of cigarette smoke in the rooms. We couldn't get rid of it just by opening the windows because it was so strong and in the carpet and bedding. Interesting...Even the non-smoking rooms come with ashtrays and matches.
A genuine castle with updated facilities Room was quite small. Restaurant food was not very good-overcooked and too salty
Service and resturant was very good, however beds we not comfortable The Beds
Very comfortable place to stay if you're visiting Marburg, quit place and spacious rooms - good value for money.
Nice traditional decoration, good breakfast, friendly staff, clean rooms and a comfortable stay. Staff forgot to put pillow cases on the pillows, but quickly fixed the oversight.
Close to the old part of the cuty. Not expensive. Ratio price/quality is ok.
good situated, friendly staff, very functional rooms = just what you want
Some of the staff spoke english, friendly service and relaxing atmosphere There was no secure parking for a motorcycle as requested, had to leave it on forecourt at front of hotel (ideal for cars).
Very convenient for the center of Wetzlar. Nice rooms. Good restaurant.
the staff was very friendly. I was a quick walk to the city center and the the german dinner was really good!
we liked to stay there, good food and good breakfast
Helpfulness of staff
Excellent location in centre of Wetzlar. Hotel restaurant above average.
Clean, good location, very nice breakfast included in price. Very very small.
clean, good location, next to the univercity, good prices
Convenient to railway station and shops,rooms clean and tidy,breakfast set you up for the day,plenty of choice. None
It was close to the town Not enoough parking space had to park out in the street and pay
Good location, close to the train station and a few bars. Free wireless internet. Insufficient parking. Shampoo and soap were not provided.
. The hotel itself was just fine--breakfast was lovely, the room was lovely. We needed the window open for the breeze and outside was quite noisy. Also, parking was tight but it was available free of charge.
Only good is it is near the train station, Good breakfast. To much noisy, the room was absolutely crazy, the bathroom door did not open due to the wash basin. The bath entry was too narrow and say to slip. One had to sneak into the bathroom. The room to was noisy as soon as you open the windows. During breakfast noboady was there to attend or to give coffee.
breakfast the room (305)
Overall, the room was good with a good sized bathroom for Germany and the breakfast was good. Staff was friendly and helpful. The hotel could use carpeting in the hallways as they could be loud. Parking lot was much smaller than seemed to be advertised, but staff was helpful about street parking.
The staff was very nice. And we had a quiet room, as we asked. The room is a little bit crowded. Need some repairs.
Free wired internet access, friendly staff Hotel did not accept Visa/Mastercard as advertised, also the restaurant was not in operation.
staff was very helpful, we were late for check in but this was no problem after a phone call.
Small hotel, but has the essential Internet connection, so is fine for a business trip.
Freindlyrelaxing hotel run by the owner with excellant food
lovely. great location, super view, love the furniture
The rooms were in a different building than the restaurant. The bathroom was old and very small. The handtowels were old and rough. The rooms did not feel very clean and the owner which did the billing seemed to be confused. We wanted to extend one night and she kept going back and forth. The breakfast was okay, but for a buffet was just hardly any selection.
The room was large, comfortable and very clean. Good food in the restaurant The breakfast was quite good - but only white bread and not much variety. Woken too early in the morning by a cockerel!
Good location and a very good room. Probably the best breakfast ever which was grealy appreciated. Lovely walks nearby to build up your appetite.
The rooms were very well cleaned and very calm. The food was very good as well.
Spacious Rooms nice breakfast lovely garden. English not spoken but we managed with gestures. Rooms not sound proof. Light badly positioned, we both hit our head on it & I am short. Limited dining facilities in the town in the evening. Should have tea & coffee making in room. Compared with other German hotels of same style was rather expensive.
The hotel is in a very quiet neighbourhood - though a bit outside the city of Wetzlar. Services, including the breakfast, were excellent.
Excelent facilities, couterious and responsive staff, excellent breakfast, free internet and parking, highly recommend
Lovevly staff, nice and new rooms, garage facilities, free internet, 10 min. walking from down town: Perfect
Cetainly it was the central location that was appealing. Very friendly staff who were always willing to help at all times.
A well run hotel with pleasant and helpful staff.
Clean and comfortable with helpful staff, lss than 10 mins walk from the old town
friendly hotel which I have stayed at before and would be happy tostay at again, Reasonably priced,
Charming hotel with a long history, great location, lovely tower suite with large bathroom. Extensive breakfast and very friendly staff. We'll certainly come back.
The Staff was very Friendly and Professional. The Room was Clean and well kept. The Breakfast was perfect. The Hotel is in a very central location to everything in Braunfels. I would recommend this to anyone traveling to Braunfels.
Kind personel. Rooms very clean. Good bed! Small bathroom.
The staff was exceptional and had arranged a tour for us as part of our family was from new braunfels, Texas. Our guide was exceptional and I really loved the way he included our teenagers in the conversation while on tour. Wish we could have stayed a bit longer.
good reception and sympathic, capable and motivated personel. Rooms impacable clean, good bed and pillow. The best nightrest I had in a long time. Calm environnement which makes it a wonderfull place to come to rest. Not many restaurants and cafés were open at the moment of my one day stay.
1. Room was clean, well-designed, and comfortable. 2. Walking distance to train station & main street, as is probably every hotel in Giessen. 1. Getting access to the WiFi required a complicated registration process. 2. The evening-shift front-desk guy was repeatedly rude for no reason. 3. Poor sound isolation between rooms - you will hear the neighbors' stupid TV programs. 4. Pricey.