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The personal from the hotel was really helpfull and warm. Thank you.
Hotel Kaiseralm beautifully located in the Bavarian hills 26 km from Bayreuth, convenient to the Wagner festival (the hotel provides shuttles at 9€ r/t). Across the street is a nature park with sensational hiking trails. I was there in August for the Wagner Festival but the hotel is clearly also set up for winter sports as well. There is a lovely indoor swimming pool and two saunas. The breakfast buffet was extensive and excellent; the food over all in the restaurant and beer garden was delicious, well-prepared, and reasonably priced. Plugs to recharge my iPhone were inconveniently placed; in general the decor could be updated; the wifi was iffy and worked best in my bathroom.
Nice little old style "Gasthof" and friendly staff just in the middle of a picturesque village. Nice renovated bathrooms. Nice restaurant and good breakfast buffet. Late opening hour for breakfast - 8:00. Central heating turned off - so cold room. No internet.
We like the quaint atmosphere of the Gasthof Deutscher Adler. The staff was great, and the location was perfect.
Excellent staff and restaurant, well set up to deal with a large number of people staying for the opera festival. The staff were excellent dealing with the booking, which for some reason never made it from booking.com to the hotel No air conditioning in the rooms, which for Franconia in the Summer is not so good
This is an almost luxury hotel, care being taken for every detail to satisfy the traveler. I appreciate first of all the gentleness of the reception desk personnel, ready to help the visitor in every aspect. I must mention here the parking, very secure, placed in the hotel’s underground with an elevator taking you directly to yours room floor. As from me, no reproaches
Very well situated, large room, good breakfast, quiet. soft beds
Like most things in Germany, this hotel is perfectly predictable in its quality: decent, clean, friendly. It's also very conveniently located to the town's shopping centre. The bar is not really very cosy and someone still needs to explain to me why one has to pay for internet connections, whilst you get free ones in the local cafs in town.
Comfortable hotel and excellent service. Great if you are going to the Wagner festival - the hotel provides refreshments before departure, a coach to take you to the theatre, and cushions for its hard chairs. A nice touch that the manager was there to great the guests on our return from the opera. The bathroom fittings were a bit elderly - the shower curtain in my room needed to be replaced and the toiletries were a bit downmarket for what is a fairly pricey hotel.
the delicious breakfasts, the charming and very helpful staff, (especially the receptionists, who answered every query, reconfirmed our air tickets and booked the electric buggy, ) and we appreciated the bus to the opera house. We liked everything, but would have liked a kettle for tea and coffee... but we realise this is not usual in Germany.
Easy to access and good parking facilities so far. No
The receptionist advised us of the sushi place which was closed due to refurbishment. On a check out the other receoptionist didn't speak any English and when we asked why the hotel charge stated that we paid with the VISA card as we paid by cash. She didn't explain anything, took the invoice from us, went somewhere and on return gave us correct invoice. Again, no explanations, no apologies.
price/location/good value/good restaurant bed comfort OK but minimal
Large room, situated very well in the city
Good breakfast pillows on beds were hard and flat.
Outstanding breakfast; excellent room and friendly, helpful staff
Given we were attending the opera which constrains one's time I found the hotel extremely efficient at coping with out of normal hour meals and arranging transport back from the opera and the staff were at all times pleasant and helpful I did find the bus station noisy but I did have the windows open and it was not a problem with the window shut
Breakfast There are few "no-smoking" rooms.
good rooms, helpful staff, good food busy when bus tours arrived especially at breakfast
clean, extremely accommodating to opera guests. Opera videos on lobby great. Food and service impeccable. loved everything
The service and meals were excellent. Breakfast included was a truly outstanding benefit. It was perfect for the Wagner Festival: close to the opera house and downtown. I could walk everywhere plus go jogging.
Ideally set up for the Festspiele No
Breakfast & Brunch single beds are too small
Staff is friendly and willing to help. Breakfast good for the price. Wi-Fi very weak and shaky, had to switch to my own mobile hotspot. Bathtub without a shower curtain, but the flooding was not too bad due to very low water pressure (takes some patience to get wet). No possibility to hang/fix the shower head - you hold it or it's wiggling in the bathtub. If the shower issues were fixed (which might be in other rooms), I'd rate the facilities "Okay".
The hotel was cozy and comfortable. We spent many hours relaxing in the hotel's saunas, jacuzzi and inviting pool. The staff and guests were all pleasant to speak with. Everybody was very cordial and nice. The room was large and comfortable with a sunny terrace outside. The bathrooms were luxurious and spacious as well. We highly recommend this hotel to anybody. Our stay was absolutely relaxing.
Wonderfully dedicated staff
Very good hotel in beautiful surroundings (forest). Very spacious hotelroom with a fantastic view. With all modern comfort, although somewhat dated but you could also call it typical German style. Had a good dinner and breakfast. Personnell speak English. Old tv, no sattelite.
good spa facility, spacious room, and good staff
hotel in lovely quiet setting overlooking rolling hills, the staff were very friendly and helpful, our bathroom light did not work and we reported it on going for dinner and on returning to our room later it had been fixed,the restaurant food was excellent both breakfast and dinner. would definately go back again.
The Hotel Bayerischer Hof is a small hotel with a very warm feel. The food is very, very good. The location and the service are excellent. From Desiree at the Front Desk answering all our questions, to Amy in the restuarant who helped us with our car's GPS, we can't say enough about the quality of the popele who work at the hotel. Of particular note was Sonja who runs the resturant at night. She was wonderful. Very charming. We very much enjoyed our chats with her during our meal. Rooms facing the front of the hotel can be noisy late at night.
staff were courteous, charming, helpful; room was spotless and quiet room a little warm at night (no aircon)
We had a Junior Suite which was lovely. Worth the extra payment. The heating system seemed to be timed to come on when we were not in the room, so it was chilly at 6 pm and 8.30 a.m. Not too serious as the weather was lovely whilst we were there.
Very Central location. Good facilities. Helpful staff. Free Internet. Willingness to allow me to send a parcel by mail for collection when I arrived - especially appreciated. No air conditioning. No tea/coffee facilities in my room. No refrigerator. I understand that these are not normally found in European hotels.
The location and my room was a decent size with a nice size bathroom. Make sure to get a room facing away from the train station if you need to open your window.
I was there to attend a performance at the Festspielhaus and the location was perfect for that adn teh old town. Staff were very friendly and I had an excellent lunch from the daily special menu, delicious and extremely good value and service. My standard single room was compact, very clean, comfy bed and met all my needs.
Excelent Food in the Restaurant. Frendly Staff
Sauna, food, location close to the station NA
The hotel stuff was very nice, did everything to my comfort. The flatrate internet was also very usefull. The location of the hotel was for me excellent - near the rail station ant the city center.
not really 4-star, but the price is fair. Comfortable and convenient for people have car to travel. mistake to charge me more 4 euro
Good, comfortable and quiet rooms. Easy to reach by car from the main roads and motorways. No parking problems at all. Friendly staff. Very good value for money.
Clean hotel,excellent food, relaxing atmosphere
sleep, dinner, breakfast friendly staff
Good room (4 person), Good continal breakfast, 15. min walk from the center of Bayreuth. English speaking reception. At the Michelin Route planner, the hotel Grunau appears as 4 stars. The hotel is on 3. floor in a small center and a chinese restaurant. I would give it 3 stars. It is possible to eat on the hotel, but the varity of menu is'nt good.
The Hotel Proprietor was wonderful and very accomodating; we plan on going back to this Hotel again.
One of the best hotels I have visited. Eveyrthing was perfect. The staff was one of the best. Especially the breakfast I can say, that so kind of differnce I have never found. The internet connection was very bad. I think in countries like Germany is important to have good connection. I hope they will fix the internet, because I plan to visit the hotel more times
The nature and the space of the house.
The friendliness and helpfulness of the hotel keeper. The style of the hotel let our dreams come true. n.a.
very kindly staff, nice landscape, silence, breakfast.
Immaculate, helpful owners, splendid breakfast, peace and quiet
Good breackfast, very friendly, nice view. no wi fi conection, not so easy to find
Very pleasant location, personnel. Please provide better, more detailed directions for driving to the hotel.