Room was clean. Staff was courteous. Mountaintop view was nice.
Excellent view around. Transportation.
the view hard to communicate with restaurant staff as they do not speak English.
the view, the area access to the hotel which was difficult but also was part of its charm
The view of the lake from the restaurant is beautiful. The front desk staff is friendly and helpful. We were assigned a handicapped room, possibly because we needed a rollaway bed. It was difficult to keep water from the walk-in shower from going everywhere. Also, there wasn't any counter space and the small brown tiles are not attractive.
Food correct, nice view. swimming pool. Breakfast not included despite what was announced on the website. Basic standard room are well named... basic. Isolated.
good breakfast, the evening meal in the dining room was also very good, albeit expensive, perhaps that is a fact of life in Switzerland hotel, despite advertising extensive renovation, was a bit tired and passe
meal quality was very good let's say 4 stars
Excellent room and facilities, especially the bathroom. Fantastic location and views. Excellent food and service in the restaurant and bar Lack of lft to third floor was a drawback
Great location in the vicinity of Lake Constance. The hotel room was not equipped with an A/C unit, which was quite necessary. Dead insects were left lying along the window in the dining room. During breakfast, flies on the food were abundant. Pool / spa opening hours were not convenient.
The hotel was clean and tidy. The room was clean and comfortable. The staff were friendly and put up with my very basic German skills and were very proficient at English which helped a lot!
1. Very hospital hotel staff, even received a small welcome note with my name and a small chocolate; 2. Interior, very new, well organized, warm, which is a good credit in winter time... 3. a nice book, out of head and into the heard next to the bed, very nice, I bought one... a very inspiring book
The location of the hotel was perfect for visiting the city, plus near the train station for getting out and about
Friendly and helpful reception staff, spotless modern room. I was leaving too early to have breakfast officially but they did offer, all the same.
Apartment sized rooms
that the staff already knew that I had stayed in their hotel before. the good help of employees.
nice personal greeting at arrival, small hotel but very familiar setting, good location, nice breakfast buffet, very clean rooms, helpfull staff, excellent price-quality relation
Nice clean room, quiet surroundings and helpful staff. Breakfast buffet included with the cost of the room was excellent. The fact that the elevator only goes to the third floor was not evident on the website.
Centrally located Not being able to get coffee or refreshments after 2000
Practical and comfortable. Very central
The food was good. The price was good. The staff's English skills could be improved.
Enzo made our sailing team feel at home .
Pleasant staff and host. Conveniently located. Clean rooms. Good restaurant. Value for money. I would want to return here in the future.
Restaurant was good. room was cramped and beds were old. Shower was a bit mildewy
most of all is the atmosphere
Good position from the railway station (about 400 m) and from the sorrouding atractions.
Comfortable bed, helpful staff, good location. I was put in a double room, despite booking a single room, so I had to change rooms when I got there, otherwise it would have cost me more.
Small room. Then internetconnection didn't work in our room (ground floor) but possibli to connect from 1 floor.
I like it, because the service was very good, the people of the Hotel were very friendly, the Kitchen very good. Thank you. not
Tje food was fabulous.I have stayed here before and that is why I returned.
We wanted to enjoy the region, staying in a comfortable, family run hotel Would not like to stay in a room facing the square during high season, due to noise
Very romantic bulding. That I had to live the hotel.
Appenzell is a typical Swiss town. Ideal for a romantic quiet stay. Lots of Swiss shopping.
Very good hotel, easy reachable from the station (about 7 min walk). Hotel is kept with great accuracy and I'd say love. It's very cosy, in all details. Restaurant quite expensive but very good, the food is excellent, you'll never regret.
The staff was great - Room was very clean had plenty of room and had avery adequate bathroom - staff was great and ease of walking to the action spots was great - the hotel has a history of excellence - Can't beat the value for the price- We had a drink in the lower dining room and noticed an abundance of flies - the hotel definitely needs to address this issue
This is a very cute romantic Switzerland Hotel. It was everything we were looking for and the location is perfect. Right in the middle of all the activity. Easy to find
Both restaurants were good. We had a junior suite which was delightful. Staff were outstandingly helpful.
Excellent restaurant, nice accommodations very close to shopping area, staff very helpful Stating that you were only 10 min from railroad station was not accurate for anyone with luggage--I wish you had told us how to call you to meet us at the railroad station--lady at kiosk didn't speak English
Very charming location.
Clean modern hotel near Lake Constance and a short walk away from the German border & old town Konstanz. Breakfast not included and was an extra 15 francs, which is not really worth it when you consider the standard swiss breakfast.
warm friendly staff, good breakfast
A new hotel with pleasant staff and well situated for transport links and the local town
Very nice welcome and extremely helpful staff throughout stay. Hotel clean and very pleasant There are no negative comments about the hotel
Location is second/alternative to Konstanz. Close to ferry terminal. Brand new 'green' building. air-conditioning: even with the Cantonal regulation, lake water could be able to cool the ventilation system. There should be a better commuting transport system than by foot to Konstanz rail station/town center, esp for non-driver but with luggage.
Proximity to wonderful Seeburg park (Bodensee) and to Konstanz, clean room, nice staff, offered us a different room when we complained about limited lake view. Very clean hotel. Interesting design. Walking distance to Konstanz. Basic things were missing, maybe because it's a new hotel: no safe, no minibar, no "do not disturb" sign, no air-conditioning. Also "Lake Side" rooms have very limited view to the Bodensee, because of restaurant and trees blocking it. Plastic floor instead of carpet. No coffee ketlle in the room. Rate does not include breakfast, which is very pricey for what is offered.
Quiet and clean, close to lakeside path to Konstanz. Nice bar. Aroma of plastic in the room, as the hotel is a new build. Breakfast was quite basic for 15CHF.
The hotel staff was generally very nice. The manager on duty was extremely helpful. The room was very modern, and was comfortable. The location and view were amazing. The hotel was right across from Lake Bodensee, and very close to a really good gym (I think it was called Iron Gym). It was also a short walk to a lot of restaurants etc. I did not like that there was no air conditioning. Also, there was very little storage in the room. When we arrived for breakfast, there were no clean tables. We informed the waitress that we were there for breakfast (hoping she would clean one off for us right away), but that did not happen. She also was not very friendly at first.
We had a large room with a balcony and lovely view of the lake. The staff were all very friendly and helpful, and the owner personally greeted all the guests every day. The food was excellent, with homemade apple juice and jam, and all of it beautifully presented. We would definitely stay there again.
The Hotel was a very nice surprise. Very good rooms, beautiful views and nice people who run the hotel.
A nice room with two balcanies with view over the Bodensee. Bathroom was fancy, big and clean. Fast internetconnection.
The clean room and friendly staff To less cheese, ham and so on for breakfast
The views of lake Bodensee at breakfast The manager allegedly spoke no english
We loved the view of the lake from our rooms. The rooms were ample and very clean with lovely terraces. There is ample parking lot at the hotel, very convenient for larger cars. The restaurant also has a very nice view, and the food was excellent. Wish the cute stuffed white dogs that are in the rooms were for sale. Our son loved them and cried when he had to leave them behind.
Fantastic view over Lake Constance.
pleasant stay, nice location food was very good but a bit expensive
MEALS EVENING @MORNING EXCELENT. FREE PARKING. FREE WI-FI. NO GOOD ADDRESS . HARD TO FIND HOTEL
Very nice rooms, Good admosphere. Relaxed and still very professional staff. Good restaurent. I did not find anything I didn't like.
Quite familiar hotel with 5 stars services The outdoor swimming pool was closed at 7 pm
I arrived at night, but all was organised well. There even was a welcome note in the room. Nice view from the hotel. Quiet location. Good breakfast.
Friendly staff, excellent location. Room had no AC, had to open window but it was noisy on the street side, bottom line: on summer insist on a lake side room otherwise you may have problems.
The quietness of the rooms, the location and the views. Spa facilities were excellent and the hotel's location gave easy access to public transport. Would have appreciated more literature about the area and facilities in English.
Superb swimming pool
Nice, modern and quiet hotel on a peaceful location. Food in the restaurant was relatively expensive for what you get. I am more a fan of internet included in the price of the hotel rather than having to buy separate internet cards for if - I remember well - about €20.
The best part is the location and the view. Easy to get to the hotel, In the outside restaurant the waiting between the dishes, and until we are served was vry long, and not necessary
The location is beautiful with a panoranic view of the Alps and Lake Constance.
The atmosphere was very cosy and luxurious, the staff was superfriendly, and we really liked the furnishing and the interior decoration. Yes! the prices at the restaurant were too high! a bit out of the range! Even if the food was good and the presentation was beautiful.
very expensive internet access
Nice room. Very helpful receptionist. No bar and drinks and Restaurant expensive. The food very average. Great position on the lake. Found good rstaurant a few metres away
Comfortable rooms,quiet area,very nice breakfast and informative staff.Small cinema room available for guest use with a selection of d.v.d's. Some form of transport required to reach Contanze or you would need to request a taxi since there was only one other hotel nearby or a sports bar.
the hotel has good location. brakfest, is wonderfull .the hotel is more than nice.BUT our room was very poor, the standart room was far away from the pictures in your site
We enjoyed the stay, the staff was extremely friendly, and the place itself is really special with a unique atmosphere. Breakfast was great as well (loved the extra touch of the champagne). Would love to return without the kids for a romantic weekend.
The best is pollite and highly professional personnel. Of course, cousine was perfect, very good location, very quite place, very nice view on the lake, and excellent service. No
the room and the beautifull surrounding with the lake and good parking and free internet. restaurant is expensive
I had a single room ... thus single bed. Had hoped for a bath tub but all rooms on my floor were just shower stalls.
I liked the fact that the hotel was situated right on the lake. The room was beautiful with a fantastic view down the lake. There was also a choice of restaurants in the hotel and the service in the captains grill room was first class. All the staff were very pleasant and the hotel was spotless. I would definitely recommend this hotel to anyone.
beautiful, really beautiful... The view on the Kostanz lake is fantastic and the breakfast are perfect.
Breathtaking views over the lake, large room and excellent facilities
The restaurant, Emily's Wave was fantastic. Breakfast each day was also nice and the staff was very attentive. The Entire staff of the hotel was top notch. Even the ladies who clean the rooms would say hello to you as you passed.
Very friendly staff , good food , nice location , there are a couple of reastraunts both with lake views and the food I had was very good. There is a new Spa section of the hotel being built next door which looks great but not yet open .... not a problem but just a note that the hotel will offer a lot more in I guess a few months .
In general, a good hotel in the old style of Switzerland, with nice rooms, recently refurbished, lovely bathroom, nice flat tv and good breakfast. Staff was really nice too. Free parking not really close to hotel and no free internet.
Clean, well-run hotel, friendly helpful staff, decent breakfast. It's right in the middle of the absurdly pretty town of Appenzell a few minutes' walk from the station. With superb Swiss public transport, it would be a good base to explore the area.
The modern design and excellent and functional use of space. The room was also very clean and the staff friendly.
Friendly staff, comfortable room, great breakfast. Rather expensive, but I suppose it can't be avoided in this country.
Very design, modern, well located. Breakfast was very good. Price is a bit expensive.
Great location; Very friendly and nice people
it was in down town.It's location is excellent.
Very nice room with modern and fancy furnishing and lighting - it was among some of the recently refurbished ones. Great location within the old town, and also a short walk from the station. Would go back again, Not much of a deal, but staff in breakfast room could be friendlier. Also, the too fancy furnishing has a small design fault: the small bedside table, once closed against the wall, cannot be reopened! The hotel guy needs to come with some tool to reopen it!
Good Staff, hotel well situated in the heart of the city. Undersground parking close to hotel.
The central location in St Gallen, the clean design style of the rooms, the cleanliness of the room We stayed 2 nights and had 2 rooms; one of the two rooms was not cleaned - forgotten. The service during breakfast was rather slow, but the breakfast service itself was ok
Its central location Poor decor, scuffed walls, unpleasant odours in one of our rooms. The hotel felt mean-spirited, unwelcoming and unfriendly. The cheap decor posing as minimalist and modern was irritating.
Very helpful staff. Parking at rear very convenient. Modern design. Very comfortable room in centre of city.
Comfortable room (double room), friendly people up in the restaurant. The hotel manager managed to find a baby cot for us taken from another hotel, that was highly appreciated (the hotel only has two baby cots, that's probably suggesting this is more of a "business" type and not a family oriented hotel). You can use the spa nearby with warm swimming pool and saunas. Excellent location next to the old town, cathedral and library. It only had two baby cots for the entire hotel. Although we booked one, the people using them decided to extend their stay and there were no baby cots left for us. It could have been a disaster evening with our baby, but the manager went out and borrowed one from another hotel, this was highly appreciated
Staff were courteous, location is excellent for the old town and cathedral complex. Room was clean, in good condition, and very quiet. Even the internet rate is expensive for what was a rather small room.
The hotel is nice, clean and shiney... although I have stayed at B&B's that have better facilities. I did not like the attitude of the staff. I did not wear a business suit when I arrived, although I did pay the 490CHF ($520 AUD) as everyone else had, and I believe I should be treated equally as such. For this price wifi could be included, but if you wish you can sit in reception infront of everyone and use a computer which is blocked to most common sites. Also breakfast or at least cheap instant tea and coffee could be available in the room. I also wanted to amend the reservation and the staff were very unhelpful... it seemed that they wanted to lock you in to what you booked on impulse on the internet (and this was not the only swiss hotel which did this to me).
We felt as if each member of staff including the management were personally at your service. Very attentive and friendly. No
staff are not so helpful
Room decor I was charged breakfast without having one. My booking with booking.com was without breakfast, but I only realizied later that I was overcharged.
well located near old town; nice staff ;good breakfast extractor fan did not function; building works on extension started at 8am on saturday morning(noisy); overpriced for what was on offer