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The hotel was convenient for Pescara, Montesilvano, Pineto and Rosseto provided you have a car. The room was very spacious and the facilities provided very good. The breakfast included in the price was also varied and a good starter for the day. The staff were a little distant and impersonal however I think this was due to the language barrier rather than anything else.
Staff at Reception were extremely friendly and helpful. Housekeeping staff very good.The rooms were clean and comfortable. The food in the restaurant was good. The hotel shuttle service was very good. I have to say our driver was excellent, he was very reliable and always prompt. The only problem we encountered at the hotel restaurant was the service or lack of!! The service was poor especially when conferences were held and large groups of people dined in the restaurant. There wasn't enough staff to handle large groups. It is not the fault of the waiters, but the management need to look into this. We often helped ourselves to the condiments etc. as the staff were far too busy! We had the same problem with breakfast - although this was self service, we had to ask and wait for empty trays of fruit, ham, cheese etc. to be filled up.
Very comfortable hotel with modern, renovated rooms, excellent breakfast buffet, lots of parking spaces. There even is a small swimming pool with terace. Price/quality was excellent. Locations is not very nice, however close to Autostrada.
The hotel was nicer than expected. The price we paid was good value. The staff was excellent and rooms were very clean and well appointed.
Staff ok, however the room, the lobby, the location and "view" were all disappointing. Well below average. Don't know how it got good ratings until now. On the plus side, Italians from that area are some of the nicest people I met lobby, room, cleanliness
Good quality for the price with very helpful, friendly staff. Very good pastries for breakfast.
It is situated right near autostrade
All staff were very helpful and courtious. I really enjoyed my stay due to the staff being very very patient with our request. The river of your shuttle was very helpful and friendly. I would recomend your hotel to anyone who is traveling to the area. None
This hotel was extremely close to the highway exit and therefore easy to find. The room was clean and comfortable. The staff was really helpful and courteous.
At 100 m. for this hotel it's a great barbeque-pizza-pub, with very good beer and food. I think is called Gambrinus. Enjoy it. The staff (except one of the girl from reception) is miserable.
Beautiful hotel, rooms, included breakfasts and overall value. Truely a great and memorable experience. The hotel is used for business functions and weddings, especially on weekends, so be prepared for the hotel to focus on these events somewhat at he expense of guests.
This place is beautiful. It really is a castle and our room was enormous with a very comfortable bed. The staff were very friendly and helpful and spoke English very well. This place really is a castle and every inch of the place feels like you are staying in an castle of old. Very fun.
Due to very positive feedback on booking.com we had high expectations on this hotel which did not come true. A pity because we really were looking forward to have a great time at this hotel. Positive things are the hotel/castle which is beautifully restored, situated on a hill overlooking the village. Fresh fruit during breakfast. Friendly cleaning staff. Unfriendly and unpersonal approach upon arrival at the reception desk. Due to a wedding we were not allowed to use the swimmingpool (no excuses or compensation were offered). It took more than three minutes before the shower water was somewhat tepid. Very bad reception at satellite tv. Very hard beds.
The hotel had a lot of character (castle dating back to the 8th century) and was one of the nicest ones I have been to in a while. The staff was very friendly and aiming to make our stay a good one.
This is a beautiful castle to stay at. The views are fantastic and the room stunning. We will stay there again.
It is real luxury hotel for reasonable price. Staff was excellent. The room size and furniture was just great. They also have very good restaurant and common areas too. Highly recommended.
Such a beautiful building in a charming town.
the room fodd not wonderful
The Castello was an enchanting experience, the room was superb and the staff helpful and efficient, and the views stunning. I would highly recommend it to anybody visiting that part of Italy.
stunning hotel, very large room, very good restaurant. Staff extremely helpful. Wonderful view. I would have liked sky TV in the room