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Rooms were clean and staff were friendly and helpful Breakfast was good with plenty to eat. I would definately stay again.
Friendly, clean, good food and service and value for money. They also serve Bass in the bar. No
The staff members were all very friendly, the food was very good with an interesting menu, and the quaintness of the town and the hotel made for a very fun stay!
Very friendly, relaxed hotel, food reasonable. Breakfast service excellent. TV was set as Radio, could not change to TV.
Stay was dissapointing, expectation was high with a rate of £94.50 ! Rooms are very sad and tired, bathroom was poor, shower thermostat was broken. Hotel needs several thousand £ spent to bring it up to a comfortable standard. Evening meal was excellent and staff were good.
Very friendly staff, beautiful house and grounds.
My wife and I both thought the rooms were fantastic, our room, The Mainstone Suite was absolutely lovely, the food was first class and the staff very friendly, Leigh ensured that allour needs were met.
we left early (6am), and still had a great breakfast left for us
A refreshing change to have an individually styled hotel & to be treated in a friendly manner, rather than just one of a number of guests. Signage to the hotel could be better
The location is in a stunning area of natural beauty ideal for relaxing walks and a chance to unwind.
Amazing location and, having been given an upgrade to a suite, the views were breathtaking. Excellent service upon arrival and in the bar and restaurant. Little disappointed that upon checking out, we were not asked whether we had enjoyed our stay and did we have any issues . We did not eat in the main restaurant for dinner as we were in a hurry and chose the bar. Food was very poor, fish was dry and burger as tough as an old boot - maybe it was the chef's night off. However, breakfast the following morning was superb.
Beautiful Welsh country. Beautiful hotel and bahroom. The hotel didn't appear on my GPS system in the car, so we had a bit trouble finding it. Once there everything was OK.
We enjoy the beautiful location and impressive architecture of the hotel.
The location was absolutely beautiful. It was a lovely hotel with real character and each room was individually decorated in a unique style. The staff were very friendly and helpful. Only that there was no de-caffeinated coffee in the bedrooms.
relaxed and personal touch. quiet and not crowded
Greeting was friendly and welcoming; introduction to facilities was very good; accommodation was warm, clean and spacious. Food of good standard.
comfort and cleanliness, no
Very big ensuite room , even though it was a single. Felt like I was the first to use the room, which is how it should be! No bad points
the house,the owners,the chickens and dog,and the breakfast he broke one of my eggs on the first day but he learns fast
The Forest Guest House was beautiful, the rooms were spotless, the breakfast was really good and Paul and Michelle were great. Can't wait to visit again - A+++
We loved this Guest House. Paul was a lovely host and the guest house was beautiful, clean and very spacious.
We valued the quiet efficiency of the staff/owners who were always available, but unobtrusive.The house and surrounding area were beautiful,and the recommended gastropub in the vicinity lived up to expectation.A return visit is essential!
A traditional country house in a secluded and pleasant location with high quality renovations and good service.
A very friendly & welcoming B&B. Glorious surroundings. Nicely preserved old building. Room & facilities very good. Food at local pub, Kerry Lamb very good & reasonably priced.
We enjoyed the friendly atmosphere, the beautiful location,and the comfortable rooms Food was excellent but we could not do justice to the menu each night . Would have welcomed a lighter option some evenings
The food was excellent and was extremely an example of fine dining. A total lack of atmosphere at dinner. Whilst we understand it's a quietish time of year there was a distinct lack of staff, and I didn't appreciate not being able to get a decent glass of wine in the bar at about five-thirty (I asked for a good Chardonnay and was offered Pinot Awful!) During the very expensive degoustier menu, there was total silence, like being in a church, not conducive to a relaxed and enjoyable meal, I hate eating at a whisper. When one is staying for one night at a total of £300 plus, we were disappointed by the lack of customer care that I would expect to put one at one's ease.
Godd food and beautiful surroundings
Staff friendliness. Compulsary to eat in the hotel restaurant for one night over the weekend - albeit a very good restaurant.
A wonderful old style country hotel, decorated to a good standard but leaving many of the orginal features in tact. Lovely new swimming pool complex. A rather limited menu selection
Very peaceful and relaxing hotel
Very pleasant location, quiet, very clean, friendly staff. The food was excellent but the set menu deterred us from eating there for more than one night. The meal was delicious but the full menu was too much (food) for us and at £42.50 per head we did not feel inclined to skip some courses. We would have liked to have been able to order a light meal on some evenings.
Delightful country hotel within easy reach of ludlow. The Degustation menu for dinner was superb and staff always attentive to us. Will definitely stay here again One or two very minor snags in the room which some people might get upset about - but then some people get upset about anything, and I feel it's all part of staying in an old building. Nothing to detract from the enjoyment of the stay
Excellent Hotel, attentive staff and exceptional food and we enjoyed our visit thank you
as above restricted price range in restaurant
Very friendly, country pub style. Excellent food, good beer External steep stairs to bedrooms
Fulfilled my requirements for an overnight stay that was comfortable and adequte. The member of staff I saw ( The cook) was friendly and helpful and cooked and served a good breakfast.
the rooms were really clean and nice. The staff very helpful. The food plentiful
welcoming staff; generous food portions; quiet location; off-street parking damaged shower nozzle holder
the Staff were fantastic, the prices were good, would recommend n/a
The cleanliness of the hotel rooms were fantastic. The beds were very comfortable and the bedlinen was superb. The staff at the hotel were very welcoming and attentive to all requests. Overall I would recommend it for anyone who wants an overnight stay. There was only one bad point and that was some dog excrement in the hall from the rooms to the dinning room, which unfortunately I trod in. However the staff made sure my shoes were cleaned. It was an unfortunate incident for which I believe a one off, and the staff were very appologetic.
Excellent food and real ale Very poor public transport
This is the second time we have stayed at this Inn. The food is very wholesome and tasty and the portions are enormous! This is a very friendly country pub with clean, comfortable accomodation, and is great value for money. We were attending a cycling event and the staff got up early to prepare us an excellent breakfast.
The friendliness of the owners, staff and local customers. The food was excellent at both breakfast and evening meals. Bacon was the real thing! The shower in the room was a little 'hit and miss'. The temperature control was not working so had to 'dance' around the shower.
Comfortable room, friendly staff, excellent breakfast Would have liked to have been able to check in before 6pm
The owners were very friendly without being intrusive. The food served in the inn was good quality and very good value. Comfortable rooms.
I would recommend this hotel to everybody , excellent value for money.
Friendly and very obliging proprietors - nothing was too much trouble More privacy to make a land-line call as no mobile signal. Land line was in bar. No great problem, just a comment
The Crown inn is a real Gem. The rooms are spotless and the owners are very helpful and genuine people who want the paying guest to really enjoy being there. The food was very good , and the Breakfasts were very filling and tasty....A great base for walkers and cyclists ...right in the middle of the countryside ...no traffic ...no noise....I thought I had gone deaf........give it a go.......the Real Ale Fans amongst you will also be in for a pleasant suprise, as the two cask ales on were in tip top condition.We would not hesitate in going back to the Crown. Pity it does not open in the afternoons .....
Our room was lovely, very spacious, the staff were welcoming. It was just a stop off for us on our way to a wedding and it worked perfect. We would stay there agin.
The Feathers is ideally placed in the centre of Ludlow which was really helpful as my husband has limited mobility.The staff were superb, friedly respectful and nothing too much trouble. Food was to die for -wonderful and our room was luxurious and spotlessly clean. will certainly visit again. Well Done !! Enjoyed everything!!
Fantastic sized room in keeping with the lovely period property. Bed extremely comfortable and huge bathroom.
The location Parking
The hotel was way past "shabby chic". The room was very dirty but I did complain and was told this was unusual and have been offered a free stay so I shall see. However the hotel could do with a lick of paint!
the restaurant we went to nearby.the reason for our visit.the hotel was only average.geat location. needs modernising.old beds/carpets.needs some money spent on it.
The location and character of the building was what i was after.
The friendliness of the staff and the cleanliness The meal we had in the dining room on our first night at the Feathers was extremely disappointing. The meat was very tough and overcooked and although we both ordered lamb I had to ask for a different knife as I was unable to cut through the meat with the cutlery provided.
I had seen the hotel from the outside on a previous visit to Ludlow and decided I would like to stay there, Therefore it was the beautiful architecture and sense of history which I liked best. Our room was spacious, clean and tastefully decorated with plenty tea, coffee etc. The breakfast was excellent and staff very friendly and efficient. We had no problem getting a space in the car park. All in all a very pleasant experience. I was very satisfied with everything. However, we would have liked to have dinner in the restaurant but thought it was rather expensive.
suite which we booked at The Feathers - very comfortable, plenty of room, and good facilities. Good full English breakfast.
Central location.Comfortable room.
Great room, large modern bathroom, spotless. Loved the little snug bar with log fire and friendly locals. Friendly staff, excellent food in restaurant, good value. Remember this is an Inn not a Hotel
Genuine medieval building. Very attractive room original structure ultra modern bathroom- very good features. Good breakfast. Fair value for money.
Room and facilities were very good. Food also.
Room vas very spacious and decorated and furnished beautifully. Everything very clean and in excellent working order. Staff not very friendly
Comfortable bed. Quiet after pub had closed. Shaving a problem; mirror was on wall opposite wash basin. Pub is popular with locals and the courtyard outside room was noisy until midnight.
The food was pretentious and inadequate. It certainly did not add up to a satisfactory Dinner. On the second evening I went out to eat.
The quality of food was superb, particularly at dinner
We had a very nice quiet room; the complimentary sherry; and the cxonvenience to the town centre Breakfast on our first morning (20 July) seemed a bit chaotic, with people having to ask for things and not getting what they required
Staff were always polite and helpful. Facilities and food were excellent. There was an easy, relaxed atmosphere which allowed us to unwind in comfortable, warm surroundings.
Friendliness & helpfulness of staff. Exvellent food, breakfast and dinner. Very nice situation. Not really. Some draught beer or lager would have been nice. Also a floodlight shone into our room all night. It was switched off at our request for the following night.
Nice quiet location with view of the castle. Excellent food. Staff parked in the 'residents only' car park forcing us to park on the street. Not a 'customer friendly' practice.
charming friendly staff. tasteful and comfortable furnishing.
staff surly and rude.Accused by manager of smoking in room. Nothing said until we got home and a £60 charge taken without authorisatain from from our credit card. When challanged added extra room rate of £195 as he alledge couldn't re book room.I have taken action with bank under data protection act how they could debit my card without authorisation.
The close proximity to the Castle and Town. The room we used..Castle.. was small and is need of updating as is the rest of the Hotel....in particular all the floors and doors creak....the outside Garden room we were offered was cold...we were subsequently offered an "upgrade" to the Castle room!
Beautiful hotel in beautiful setting. The rooms were very nicely decorated and homely. Staff were very friendly and helpful/
Beautiful house, beautifully renovated with every attention to detail. Food is amazing and staff are lovely.
Large comfortable bed. Walk in shower
I enjoyed every aspect of the hotel from the car park to the very helpful staff. Rachel in the evening and at breakfast was great along with the wine waiter. n/a
Courteous staff and excellent quality accommodation.
Everything - service was excellent, staff were friendly and helpful. Rooms and fodd were high quality
Excellent food, good wine, friendly,knowledgable staff, comfortable bed We did not think that the lounge area was that inviting -
Excellent food and staff who seemed to genuinely care about the service they offered.Although the hotel had opened only 10 days prior to our visit, it did not affect our enjoyment.
The ambience abd views A lite bite / bar menu at a more competitive price
Personal touches, such as the home made biscuits & fresh milk for room made Tea and Coffee and friendly staff always willing to help.
the food and attentive starff and the relaxing feel the hotel gave. nothing
The excellent attitude of all the staff
The good response of staff That the secondary glazing was wrongly installed
Friendly staff, lovely views, comfy bed, excellent breakfast: also the fresh fruit and bottled water in the room.
We were delighted with our room as the view was amazing..... also the views from the dining room are outstanding ... our evening meal was delicious, compliments to the cheff - art on a plate! We found the heat in the hallways almost unbearable - Maybe turn the temperature down a tad, or install radiator valves...
polite staff, good breakfasts
The views from the breakfast/dining room were very good and the breakfast itself was OK. The staff were friendly and helpful. The bathroom was a great disappointment. Whilst large and spotlessly clean, there was only a small bath and a hand-held shower. No chance of a soak or a long hot shower. Not at all what I wanted after a long days walking.
Positionwas excellent Staff were motivated and helpful, Our room was a little small and the bed creaked, but we were a last minuit booking. Good bath. Larger room. A bit buget
The Staff were extremely friendly and accommodating The price of beer was extreme.
Some of the staff were very helpfull my room was too hot. it was dreary and the furniture was odd & unmatched. The carpet had seen better days. The beds were lumpy and the shower was the smallest space possible, which was not necessary as the bathroom was large.
The food in th restaurant(carvery)was excellent probably the best piece of beef I have ever had at a carvery. The breakfast was also wholesome and delicious. The room was allegedly an executive room. The bed was very uncomfortable and sagged very badly in the middle. The iron did not work neither did the hair dryer. The room overlooked the main street but the sash windows did not fully close.
Interesting building, close to town centre, staff friendly and helpful On arrival room very cold. One of the coldest nights of the year yet despite pre booking no-one had the gumption to turn the radiator on
Food was very good Rooms are in need of refurbisment and the frustration of the door key not working correctly
Hotel in general need of re-decoration - this gave the rooms a poor appearance
Excellant food /very good service Soiled toilet I had to clean given triple room on arrival not sure if towels had been used hanging over sink and bath single bed looked clean but standard of make up very poor I thought it may have been used on checking I gave them the benifit of doubt should have been given room14 but given room 15 room on arrival basic room for executive room perhaps 3beds makes room executive room
A beautiful hotel and stunning four poster room, very well looked after by exceptionally friendly staff, both breakfast and dinner in the restaurant were superb and excellent value for money 10 out of 10
Breakfast Staff attitude, condition of room
Friendly Staff. Large bedroom. Food was well prepared & good value.
The Only thing I enjoyed was the food If room 14 was supposed to be executive, then I dread to think what standard would be. To say I was dissapointed would be an understatement. One bedside table didn'twork, the shaving light in the bathroom didn't work, the TV remote control was faulty, windows were drafty, an extension lead wa used to supply a number of electrical items. I would not class room 14 as an executive room.