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Familiarity of the staff - Privacy - Close to the highway //
friendliness of staff, unique atmosphere
Nothing Having asked for a ground floor room when we booked in January, the only room available was on the second floor. No consideration was given to disabled guests. There was no restaurant available for us.
Great hotel, we had a private wing! Since we requested two non-smoking rooms we had in a different building two rooms with an own entrance. Really friendly personnel! The breakfast was superb; everything we requested was brought to the table. Good food and fresh as well. The hotel is in the centre town so you can choose to eat in the hotel or in a restaurant at the other site of the street, which is the main street of Bitburg. Which gives you a lot of opportunities! Hotel is clean and rooms are spacious.
Very pleasant and helpful English-speaking personnel, spacious and comfortable room, good food, safe parking
Excellent location, Friendly Staff and very good breakfasat selection
Convenient location. Pleasant staff Extremely poor quality of Internet service. It did not work. Stairs are steep and had to negotiate when carrying your luggage up to room.
Friendly welcome, good food and beer, ideal location for visiting Bitburg.
Staff was very friendly, room was very nice and comfortable. Great location to the shopping area.
Nice welcome, clean room, at the backside of the hotel it was very quiet during the night
We had a large family room. It was the biggest room we have evr stayed in.
The beds in the room were good. The kitchen smell hanging in all corridors was disgusting. Although the breakfast was OK, the replenishment of the food and drinks was bad. Everytime waiting for new food and drinks (or eating cold eggs laying on a plate for a long time).
The food was excellent and reasonably priced. The room was enormous and the staff very friendly. It was very cheap too for my family. Breakfast too was good. No curtains in the room and it was a bit noisy.
Food in restaurant was poor quality. Soups made of powder.
Friendly staff. Clean and well serviced rooms. Well located and easy to find. Possibility to have dinner in hotel restaurant. Too soft pillows. Dining room rather hot (no AC).
Very friendly staff and good food
Great location in a charming town.
Lovely hotel in a pleasant location; excellent breakfast and evening meal. The staff could have been a little more welcoming on arrival and in the evening restaurant, although the breakfast staff were first rate.
Motorcycle friendly- let us use their garage to store bikes overnight. Good central location for Bitburg, a beautiful German town. Hotel also a pub/restaurant so very convenient for these facilities.
The hotel was in the middle of the centre between all the shops.The room and the bathroom were very clean,large and new renovated and the staff were very friendly.It was a very nice stay for a very good price.We would stay there again.
The Hotel is very clean with a newly fitted shower room, we like Bitburg as its centrally located for the Mosel ,Trier and Luxembourg,You are right in the midst of the High Street but with no noise as the Double Glazing is good, The Beer is the best in the world and the Breakfast was all you needed,I also recomend the Restaurant but book up as its very popular with the locals. I will be staying again.