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The standard overall was excellent having recently changed ownership. The staff went out of the way to make us very welcome. The food on halfboard basis was of a very high standard. Cleanliness was excellent English was spoken.Good indoor swimming pool. Position of hotel, standing on the alp, requires own transport. Plenty of free parking Would have no hesitation in recommending this hotel. Will certainly return again.
This is a lovely hotel in a stunning location. The rooms were comfortable, clean and quiet, the staff were really helpful and friendly and the buffet breakfats were very tasty. We would stay again.
Very friendly and accomodating staff, good food and beautiful authentic German style building/decor. Indoor pool is good. There's an industrial factory in town near hotel.
This hotel is a wonderful find. I really enjoyed my stay here. I ate there for the four nights I was there in July, and each night they had something different going on for dinner. One night an outside dinner, another night a buffet and another night a BBQ on the patio. Staff for the most part are excellent. Front Reception and bar staff were very friendly and professional as were most of the wait staff. Site is wonderful with views of the mountains from the rooms and wildlife in the area. Very good value for money. I would recommend if you book this hotel to book half board, as the food is really very, very good. If you don't book half board you can be asked to move tables as they are reserved for the half board partons (they have the same table for every meal). I was asked to move a few times, and wish they would place reserved signs on the half board tables, or get rid of this procedure all together, but until they do this be sure to book the half board to avoid being asked to move constantly. If you don't book half board, well, at least you'll know why you're being asked to move.
there was a wedding reception one of the evenings and the noise went much past the hotels designated quiet time of 10pm -- til almost 1 am, I was exhausted the next morning and felt like it cut into my trip and relaxation time
The hotel was nicely positioned for the Oberstdorf valley with nice countryside around it too. The food was also good but overall a little on the expensive side needing some decoration in places.
Location is excellent. Breakfast and restaurant food is very good. Parking worked well. Staff was friendly and helpful. Bathroom is small and properly cleaned. Wifi only works on the ground floor.
The hotel is placed in a nice setting: beautiful mountain scenery (if you have a room on the southside....) Prior to arrival I called the hotel and got confirmation about the booked room: "Confort plus room" with parquet floor on the quiet side of the hotel (some parts of the hotel have ongoing renovation works). However, when I arrived I got a room with carpet on the floor instead. My dust allergy made me refuse this room. They offered another room with (a dusty) parquet floor which was much smaller and still not the category that I booked. Next morning at 8am I was woken up by loud noise from construction work outside at the opposite part of the hotel. When I checked out and said to the manager helping me that the price had to be corrected according to the room I actually got, he said (in german, thinking I wouldn't understand) to his assstant, "I don't have time for this" and had her handle it. Impolite behaviour!!! The price was reduced with 10 euros...... Compared to the quality of other similar hotels in the region this hotel is too expensive
Decoration is nice, breakfast is good, room is very comfortable and clean.
It was a beautiful location, access to many ski area's, and tickets could be bought right at the hotel. There was so much different entertainment that kept us busy, i booked online by google and was extremely impressed. Hotel staff were very kind.
All, except - see bellow. I haven't got the Invoice for my stay in the Hotel.
The view from the balcony was breath taking absolutely beautiful. The hotel is situated on a hillside and access to it can be difficult if the weather is bad. If you had to carry all your luggage from the bottom of the hill this could be quiet a hike and not pleasent.
Wonderful location, close to the town centre but with wonderful views. Very comfortable and clean. Furniture could have done with being modernised
Although we can both speak reasonable German it was a pleasant surprise to find the owners both spoke excellent English and were happy to do so. They were extremely helpful and could not do enough to ensure we enjoyed our stay. The location of the hotel is excellent, it is well furnished and laid out, and there are good views from the rooms. Thoroughly recommended for a true taste of Bavaria.
Silke and Torsten ( the owners) were very friendly and went out of their way to make the stay brilliant! Nothing was too much trouble. The breakfasts set you up for the day. All the food was fresh and plentiful . The location is ideal as it has all you need at hand but was also a great base to explore the Allgaeu. Not to far to visit places of interest such as the beautiful and famous castles No everything was brilliant!!!!!
Excellent Hotel, very comfortable and would highly recomend.
Very good breakfast service. The room was not vented before I arrived (I think a few days ago... ).
Breakfast was good. Unfortunately we were unable to have dinner at hotel - restaurant was too smoky! Directions to hotel were non existent - driving through Sonthofen was very confusing. Street signs were either non existent or they were so small, one was unable to read them. Smoky dinner restaurant.
Zum Ratsherrn is extremely affordable but clean and comfortable. It's close to major ski resorts and makes for a great weekend get-away. Great breakfast and super friendly and smiley staff.
The landlord is a very nice and friendly man.
We liked the friendly manager/owner and the warm welcome. Also we liked the food The room was tiny and did not have room for suitcases or any luggage at all. I realize it was a cheap hotel but this room was sub-standard
This was a clean room and the bed was very comfortable. It would have been more convenient to have a phone in the room. It also would have been nice to have other channels to choose from, and in english.
Good food and sevice
fantastic food and wonderful room
The hotel manager and staff were very courteous and professional. As an American who did not speak fluent German I felt very comfortable in this environment. I would not hesitate to recommend this hotel to other Americans visiting that part of Germany.
Very clean and pleasant, near to downtown, accessible. Room (#4) was really very large, plenty of storage and two balconies.