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Fantastic leisure pool. Amazing grounds - a haven of tranquility. Food was a little disappointing.
What was there not to like! The lodge we were in was perfectly clean with everything we needed. We only paid £75.00 for the evening for 2 adults and 2 children which was a lot cheaper than any of the hotels in the area. We had attended a very close family members funeral that day and it was so wonderful to go back to our lodge and properly relax in comfort and peace and quiet.
Staff professional and very pleasant. Food superb. I am a light sleeper, and unfortunatly I could clearly hear a very loud snorring next door which kept me awake most of the first night.
Owners very friendly and welcoming - excellent breakfast. Local information and maps readily available for visitors to the Forest of Dean and surrounding areas.
Bed and Breakfast very good, Pat and Brian very nice people really relaxed and friendly atmosphere, would stay there again.
free and easy,come and go as you please stopped during cold spell,central heating inadequate
Very comfortable. Excellent hosts. Breakfast was the best we have had in a very long time. Lovely area. Particualrly liked the fresh milk in the fridge and home made sausages were superb. None
The owners were so welcoming and friendly
Tourism activities suchas Go Ape in the Forest of Dean
pleasant surroundings friendly staff good value for money bit quiet but this could be the time of year i was there
Was offered a free upgrade and made very welcome No
Very clean, comfortable and quiet. Owners friendly and happy to assist with any query, breakfast lovely. Pleasant atmosphere. WiFi helpful. Local pub ideal for evening meal.
Friendly and welcoming
The hotel was excellent with freindly approach and an excellent breakfast. The bed was not as comfortable as it might have been and squeaked
Hospitality was excellent. Lovely couple. Very courteous and helpful. Room was very clean and cosy. Beautiful garden to sit and eat. Parking on site. Could have benefited from more room i.e another table as I had to sterilise bottles for the baby in the bathroom but there is a lounge downstairs.
friendly reception and bar staff a surly restaurant staff person and forgotten orders for bar food two days running; shabby decor in room
All staff were extremely helpful and friendly. Food very good and comfortable public rooms. Free Wifi Lighting in rooms - rather dull. Bedside lights for both beds/sides needed, that will throw light on a book.
Staff responded very well to requests and resolving a problem re TV.Breakfast was very good. The weather! Evening meal was disappointing.
Make sure you request one of the rooms from the main hotel - or at least the better rooms outside in the carpark. The original room I was allocated was just bigger than the small double bed, and absolutely reaked of smoke. However, staff were very apologetic and immediately found us a fantastic room. Breakfast was great!
Largely helpful staff. Room not as requested. Decor is tired. Food very average.
Position and history Untrained staff (albeit willing). Reviews not read see below
Extremely pleasant and helpful staff. Excellent full English breakfast included in the price. Warm and comfortable room.
The staff were very helpful and friendly, despite being overworked because of the wedding that was being held at the hotel. When we complained that we had not had hot water all day, it was repaired within a very short time of us reporting it. Parts of the hotel were in need of refurbishment, especially one of the carpets on the ground floor which was very badly stained - and had a dish to catch the water from a leaking radiator. Also, because there wasa large wedding party staying at the hotel the stafff were very stretched and it was difficult to get a seat in the bar/lounge areas.
We were disappointed with the hotel facilities and rooms. The hotel is desperately in need of redecoration, and the room rates do not reflect this. We have recently stayed in B & Bs which have been far superior, at half the cost. On the plus side, the staff were attentive and friendly and the food at lunch dinner and breakfast was lovely The staff dealt with our complaint fairly but its a shame, the hotel has a lot of potential.
I enjoyed the meals and excellent service together with the tranquillity of the location. No complaints