The shower in the bathroom was perfect
Lovely room with the sea view, breakfast.
The location is perfect (you can see the Baltic See from the hotel rooms), the hotel is clean, and the staff very friendly and helpful. The internet access is available only in the hotel lobby.
location and breakfast
Our opinion is that it is a functional hotel but not very charming decoration. Too expensive, We suppose it is due to its location.
Nice place and frienly peolle The room was cold when I arrived late in the evening
The hotel staff made us feel very welcome. We shared the room with our 2 children and it was spacious enough for all of us. It has a great location next to the beach and shopping area.
Excellent location, comfortable.
room too warm asked for a quiet room. Got one at the street side where I was confronted with building activities of the neighbours until 1 am and starting again at 8 am. The reception told me afterwards that there are more quiet rooms (garden side) but not for one-night visitors. I recommend them to change their rules wlse I will not come back
The smoke odour in the room was quite heavy
The location at the Neuer Markt was excellent. It was easy to reach from the train station on either tram 5 or 6. The elevators worked well and the breakfast buffet was excellent. Umbrellas were loaned for a 10 euro deposit. The hotel facade was striking, and it was easy to pick out the golden sun from the steeple of St. Peter's church. The breakfast bouquet was overpriced, but there was not much else to chose from in the vicinity
Good location, great room, friendly staff, garage and nice breakfast. Nothing to complain..
Steigenberger rests on their laurels in Rostock, living from their name, rather than on actual service and quality. Our rooms were 35° when we arrived late at night as, despite having no air condidioning, no one had aired the rooms. The night manager and staff were very helpful, but we had the impression that we had to figuratively twist the arms of several of the day staff in the restaurant and at the reception in order to get any kind of service. Seems to have many new staff. There were two different sets of towels in the bathroom, something which can happen at home, but shouldn't happen in a 4star hotel.
High Standard, Perfect location, excelent staff, excelent breakfast buffet
excellent facilities, friendly staff and easy for routes to get about. no, it was excellent
Nice - big room with wonderful bed - Thank you
Very comfortable rooms and excellent location. The hotel was quiet. The buffet breakfast was very good. Inexperienced junior staff in the reception and restaurant.
Good breakfast. Clean, nice room with big bathroom. Nice personel.
Clean and nice room. Staff were friendly. Room temperature was a bit cold even after setting the thermostate.
very clean and comfortable room, nice breakfast no information in English at the place
Clean, modern and breakfast No
I liked first of all hospitality and kindness of the staff. nothing
Die kleine Sonne is a very nice hotel in the center of Rostock. The stuff is very helpful an friendly. The rooms are very pretty and clean. Beds are comforable and the bathroom was modern and big engought.
Quiet simple hotel with reasonable rate. Very kind service even for those who don't speak any Germany. Separate areas for non smoking persons.
Tidy hotel in city center, very nice staff. Room towards the street a bit noisy due to trams... slept good regardless.
The location and comfort. It was a great place to stay.
Great location, great staff. Super breakfast Parking was in their sister hotel across the road
Nice staff, breakfast was great, rooms were quiet and clean and location is perfect (city center)
Excellent staff (very professional and friendly), location and also services as they are part of the Arcona group you can access to the other hotel for wellness center.
Very good hotel, very nice and helpful staff. The hotel is situated in a nice place in the center of the city. Very good breakfast.
free breakfast, very good room rate.
I was transferred to Steigenberger, Hotel Sonne
Very close to the train station, great breakfast, and free public transportation in the city.
The hotel was convenient to Rostock (we enjoyed the walk into town). The room was comfortable and very clean. We would ask for a different room next time. Ours faced the street which had buses unloading late into the night, This was very noisy.
the room, the bed, the cleaning of toilet mm. breakfest The lightning
Location is perfect Hotel's staff speaks only on German. In general they were unfriendly.
Unbeatable location right next to the Hauptbahnof (Railway Station), Included all-mode city transport pass valid upto Warnemunde, wheelchair-friendly access which is good for rolling heavy luggage too :-), rooms available for smokers too who are not considered outcastes, included breakfast, 24-hr (wo)manned reception and unlocked door means, unlike some other budget hotels in this area, a guest won't get 'locked-out' if they return late or their keycard doesn't work for any reason to let them in their room. Exorbitantly expensive Internet, deceptive log on policy and validity. This is also the case at InterCity Bremen, which I just now browsed before booking at Best Western.
the room very nice and cleany. the hotel is next the station, its very good form me. the receptionist are so glady the room it was too warm and the conditionated air there isn´t, it was very a sin!
Wewere there so briefly - en route from ferry to Berlin, but the welcome was friendly (in English) and rooms clean and comfortable. And in the morning access to the station was very good.
The room was not too cheap, but I had to pay additional fee for the Internet. In other hotels it is for free.
location near central station; free public transport (very useful and attractive asset)
This hotel is excellently clean, comfortable, and convenient. 1. The hotel internet system should be free of charge. 2. Some channels of the pay tv could not see.
The hotel is cosy and very nicely located. Staff is friendly and helpful. Food in the restaurant is very good indeed. Sound isolation to next room could be better (had to ask people to turn down the volume of their TV, but clearly could still hear it when it was at reasonable volume from next room).
Location, excelent service and excelent staff
staff was very knowledgeable and friendly. everything is close by, the beach is only 5min walk. Only marking should be more advertised to give the chance to book. Hotel has not enough parking for all rooms.
Breakfast was really good and it was nearby the sea and in the middle of the centre. The woman at the service desk doesn't speak any word of english. And there was no parkingplace and no arrangement made with the neighbour parkingplace.
Free use of the internet, hotel's 'Opel Corsa' as well as the free pick up service between Train Station and hotel.
It was clean, and quiet as it was a walk from the centre. It had a tranquil feel at the time of year we were there. Access to wired internet. No coffee/tea making facilities which was a surprise.
i have stayed at many hotels and pensions in germany, but i found your hotel incredibly good value, the staff were very polite and helpful, and the range of services excellent, the location is first class, and i intend to come back in the future, for a longer more relaxed stay.
Prompt, friendly service from Reception staff Of the 3 saunas onlyy one was operating making it overcrowded
The room was spacious and there were even screens on the windows, which is unusual in Germany. It was an excellent decision because there was a lot of standing water around the hotel. The English speaking concierge gave excellent directons to the facilities on the bodden and at the beach. It was a great place for bike riding. The front reception desk was very difficult to find. It was not facing the road, and the sign visible from the road was misleading. I ended up walking over a bog and asking a putzfrau (maid) for directions to the front desk. The elevator was very slow, and the English was limited for some of the reception staff. Her English was better than my German, however.
In case you want to bring a dog you have to pay 9 € per day + the Kurtaxe which is 1,€..if you bring two dogs they'll double the price.
The gym was well set up and easy to use although there were no towels in it or water for drinking. The view from the terrace was lovely and the restaurant and bar staff very helpful and professional. We did not like our room which we had booked many months ago as it was a disabled room which we attempted to change but we were unsuccessful. We were told it was the same as other rooms which was incrrect as other rooms were carpeted and had arm chairs. The room was smelly and full of mosquitos at night as there were no insect screens but becasue of the small we could not close the windows. This made our stay an unhappy one overall.
Sauna, pool, breakfast Atmosphere a bit like vacation at FDGB facility (Free German Trade Union Federation, the one from GDR)
only the breakfast the room was too small, at the pictures on web the rooms are different. The payment of 110e per night is not equal to the facilities and the environment.
The staff was extremely professional and it every detail was important
The room was very clean, maid was very friendly The staff was rude, especially the staff behind the desk,beds were very uncomfortable
Clean, good (modern) and roomy rooms at a good price, with a friendly staff. I missed a place for smoking (I didn't want to have a smoking room, but it would have been nice to smoke a pipe somewhere)
Hotel is within walking distance from railway station and tram so both the seasise resort of Warnemuende and the city of Rostock can be reached easily while leaving the car at the hotel parking.
Friendly considerate staff
The hotel was queit and relaxed. Breakfast was good and economical.
We took advantage of their special half board offer which was very good. The room was quiet. Breakfast and dinner were very good. Accomodation for the bicycles was good. The receptionist was very helpful regarding cycle routes and connecting trains. We would highly recommend it. Being in an isolated part of Rostock there was nothing to do do nearby in the evenings. However train and tram connections were frequent.
The room was very big, clean and comfortable. The bathroom/shower was also really big and clean. The location was a little bit out of the way, but okay for the price. The restaurant didn't seem very cozy, I chose not to eat there.
The restaurant was excellent.
Spacious room for reasonable money. Helpful staff. I was looking for a hotel my family for overnight stay after getting off Helsinki-Rostok ferry. For this very purpose the hotel is ideal. Road and railroad pass right in front of the windows.
We had sufficient room for the four of us.
Nice surroundings. Central to the City. Noice from the street in the nigttime,
No AC in the rooms. It was dead hot.
Very helpful and kind staff. We can recommend the "Papillon" restaurant.
TriHotel Rostock was one of the best stays in a long time. My wife and I had a two person bedroom. Spacious, great clean bathroom, gigantic LCD TV, comfortable and clean linnen and quiet environment. Included in the room was also access to the pool, sauna and steam rooms, which were absolutely great. Breakfast was for us not included and came to 10 euro pp. But well worth it! Absolutely great choices, fresh cooked, nothing microwaved and enough to skip lunch that day. The hotel is located in a very nice location just outside the main center, but with the day-ticket of the bus, only about 4 minutes from the center. Also, the S-bahn will take you with the same day-ticket, no extra costs, to Wernermunde where the beaches are great!
restaurant was good.Spa was close and convenient Boasts of having use of spa but had to ask twice before we got a robe and then we were refused towels to loan in the spa.Had we known we would have brought our own towels along!Very few (apart from reception) spoke or understood english -not very smart for such a luxurious hotel-would have expected it to have been more international...
International hotet with experiance according to expectations Avoid the too expensive breakfast and have a good one downtown for half the price
Great choice and great transportation links (takes 5 min by bus, and stop is right in front of the hotel). Pillows could be harder.
Friendly staff Extra cost for internet.
Nice reception, easy to find, clean and nice environment. The receptionist did not ask if I prefer a room with air conditioning. Upon check out, I explicitly asked whether there are rooms _with_ air conditioning and it turns out that there are such rooms. Why did not she inform me about this ??
In minibar was any alcohol.
Late arrival after ferry from Helsinki. Fast check-in and good garage for car. Good rooms. Good breakfast. Some trafic noise at night. Windows must be closed.
Clean, comfortable, friendly Very near noisy main road
Easy to find hotel. Nice, modern rooms at a very reasonable price (early booking and payment in advance).
The studio apartment was clean, comfortable and well equiped for self-catering. Having parking and internet access were an appreciated bonus. It is adjacent to trams and a railway station so is very convenient for getting to the old centre of Rostock as well as travelling to the beach resort. The staff are very helpful, but there is only part-time access to an English speaker.
Very clean room with excellent facilities; Cozy bed, tv, nice IKEAish atmosphere. Close to the S-Bahn station and a mall. Accept only cash, you get the keys in the casino next door.
Owner was very nice and helpfull. Free WLAN (on request) and the owner has also a good restaurant where you can have very cheap and good breakfast and dinner. We certainly can recommend this appartment.
Was clean and in the right location from Rostock.
Comfortable bed and all facilities in the room. Good alternative for those who are taking a ferry between Denmark and Germany and need a place to stay overnight.
Nice place, easy to find, even on late arrival there was free parking available and key waiting for us
Helpful staff, large rooms, quiet surroundings, location near the railway station, relativly cheap prises, access to internet free of charge. Parking place far from hotel, no fridge in the rooms, reception closes after 10 pm, no dinner possibilities nearby after 10 pm.
The best value for its rate. Free WiFi, parking, 24 hours access if booked. Large double room with TV.
Reception staff, maps, fruit, coffee The distance is a bit far from the historic centre to walk in the rain.
The view from the room and close to all amenities Parking difficult and limited, No coffee or tea available in the room.
Wellness center with seaview!
Great Buffet Breakfast, hot and cold selection, Spa area with indoor pool saunas and steam room, location right on the beach, cleanliness of room and facilities generally, secure garage parking. Only that the wine in the hotel was very expensive. Although you could "take away" from the bar for half price which we wanted to do the first evening because our young children were tired after the journey. Bar man reluctant to uncork the bottle so take your own cork screw!!
everything, especially the kindness of the personnel
I used both the resturant and the spa/gym which was good.
the view no
The kindness of the personnel involved in all the aspects of my booking and staying. Just one simple thing. Try to make all the hotel space wireless for internet connection. More practical that ' s it.
Everything superb hotel. No.
Efficient and friendly service from baggage handling through check-out. The room maids and the porters deserve special mention. The swimming pool is too small for this size hotel and the schedule that is kept there interferes with the comfort of the guests. This could be a reason for us to look for alternatives in Warnemünde.
It's location to the beach The smell of cigerette (and/or cigar) smoke. Very little information (eg menus, Wellness facilities) was readily available in English.
The location is perfect if transiting the area just off the motorway with a garage near by.Room was clean and food in the restaurant was nice.Good hot and cold breakfast choice. Mini bar didn't work.This would not put me off staying here though.
This is a ty[pical German guesthouse; a pub/restaurant with some bedrooms available. It was easy to find, it was quite picturesque in appearance, the staff were very friendly and helpful, the dinner menu was reasonably broad and the food of good quality and portion. The hot and cold buffet breakfast was very generous in what was available and it was also of good quality. I shall return here when I am in the area again.
The outdoor dining and peaceful environs
silence in hotel, restaurant side, environment Long way to the room as side door always locked.
Great location near the coast and with it's own pool. Excellent breakfast. Our room was rather a long walk from reception.
The breakfast was excellent Beds not so comfortable