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Friendly reception. Quite surrounding. Breakfast is ok. Ordered a steak and got a steak without anything else.... I asked and anything extra was to be ordered extra... Food can't be booked on the room. Had to pay in advance for the room.The free wifi didn't work in the room. Changed room but still no signal. Had to go on the alley to get a decent signal. The floor at the shower is sloped which makes it dangerous to slip and fall with wet feet. Difficult to find without GPS.
nice persons in the staff too noisy, you hear everything
Hotel is in the city center. There some good restaurants very close to the Hotel.
the staff was very helpful and pleasant. The room was too hot.
Very good localization near highway. Beautiful small town especially old town in the immediate vicinity. Comfortable room (4p) but without AC. Good breakfast. it was strange to live in a hotel with no staff. weekend staff (receptionist) working up to 12.
good location, friendly stuff, clean apartment
Good location, nice, clean and well equipped family apartment. Nice and helpfull personell. Good food. Almost complete lack of staff one person for reception, restaurant. Small choice for breakfast with very small quantities of items and rarely replenished - it is not so strange with only one person of staff.
Although there were 2 parties (1 wedding) taking place, we did not suffer because sound insulation of room was perfect. Also, we ordered and got excellent meal. There was not enough staff, but the existing was very helpful and pleasant.
Again, a very clean hotel (all of them were) and the staff very helpful and accomodating. Breakfast was included and we also ate our dinner there. Very good!
Good value for money. There is no staff after 10pm.
I spent 2 years in this hotel. Friendly personnel, nice place near castle and a few remarkable places worth to see within 10 kilometers around (Helfstyn castle, spa Teplice nad Becvou including close one of the deepest European abyss, Lipnik nad Becvou and its center and park) and number of other in an 20km area. Tenis, golf, cycling, in-line skating, paragliding and swimming are the major sport possibilities around. I tried all rooms during my 2-year stay - if you can choose prefer first floor (lighter rooms) and west side (better outlook) and sligtly more quiet. Some rooms on the east side are a little bit more noisey due to a pavement on the adjacent road so prefer the inner rooms looking to park and on the chateau. If not available do not worry - it is not anything serious.
Nice staff, good breakfast, excellent place. We liked the stay
I did like the building itself - it's a part of former Hranice castle complex, rooms were fabulous, place quiet, staff more than attentive. Those looking for a peaceful Moravian escape - watch out! Once you're in Hranice ok, but I'm not sure if it is that easy to get there from Prague or Brno. We have travelled with a luxury minibus, so it was ok.
Excellent place in the city, comfortable parking, really friendly staff.