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Bed was comfortable be that all we liked Did not get the room that we booked and payed for and they would not make it right or fix the payment for the smaller room we got. Was told take it or leave. Most unfriendly people I have ever seen. There was no manager to talk to. There was a long line of people at The desk with problems with there rooms and they did no help any of them. They where told same thing we were told take it or leave. Someone need to do a complete over haul of hotel and staff.
Staff refused to make things right with customers My in-laws were overcharged and the stsff refused to lower the price Another couple had a filthy refrigerator and the cleaning staff actually said no when asked to clean it They would not take action to the burning smell on 4th floor They gave away a lady's room even though she paid for late check in. No manager on duty nor available. They claimed that third party booking sites are to blame, and refused to be helpful if a third party site was used
Easy to use at location Needs additional mirrors on wall outside of bathroom.. Outside pool was cold and a recent wind littered three water with leaves and debris.
It was accessible to Starbuck and Whataburger. There was a party below me in one of the event rooms that was playing loud music until I was able to goto sleep around 10:30p. I asked the front desk to have them lower the music which they did for a time but raised it back up. I understand you can rent these rooms out but for a hotel that hosts businessmen and women there is no place for loud parties.
Staff was friendly. I accidentally left some valuable papers in the room. I called the hotel several hours later and the maid had brought the papers to the front desk and I was able to pick them up. Nothing was missing! Nothing
It was very country like, very Texsn!
Breakfast. Good solid floors don't hear neighbors. No bathroom fan
Love the staff and the location is great and the brakes good Our room floor was dirty because of the carpet being old need to replace all old carpet and put in new carpet
critters in the stair well
Late night staff was friendly and made me feel welcome. Staff handling the breakfast was very professional and very friendly I didnt like was the hotel manager watching my family and i at the breakfast area we were the only family there that morning and everytime my husband and son got up to get something the management made it known they were getting watched like a hawk.
the location was perfect and the room was pretty No greeting Front desk not friendly Requested smoking room was told we don't have any GM said they only have (2) rooms no apology Check out folio showed a $96.00 total when I paid more than that thru you guys and they tried to charge me on my cc
Very new and clean. Hotel was fine PriceLine is terrible. When we arrived we had our confirmation number and receipt in hand but the hotel did not have us in their system for a reservation. They said this was a Price Line problem. They were sold out but the GM found us a
Friendly staff and delicious breakfast! Room was not ready when I arrived for check in.
Great breakfast and lady attending the breakfast bar was so sweet and helpful, very friendly. Front desk help not friendly, rude.
We travel to Stephenville for business twice a year and have been waiting a long time for a new hotel to open up. This was as nice a hotel room as I have stayed in. I suggest the King suite if you can get one. The room was huge and clean. The bed was very comfortable and you get a choice of soft or firm pillows. Tile shower went all the way to the ceiling (10 ft). It's easily the nicest hotel in this town.
Very nice, clean room. Hot tub not working and pool murky
Tenmperature/Cleanliness/Friendliness The cup part of the coffee maker was missing!
The staff was friendly and very helpful when I forgot my hair dryer and extra pillows. They sent a dryer and extra pillows to the room right away.
The bed was clean and it was right by the location we needed and cheap. Things are not clean, but the bed is. If you are just passing through it's not bad place to stay. It was decent for $---
Clean and comfortable room and bed. The surrounding grassy areas for pet walking were full of sand burrs. Had to pick goat head stickers out of their paws and fur every time we walked.
Hotel employee and the rest of the staff were great. Room very friendly and maid service excellent. I will certainly at the Stephenville Motel 6 next time I'm passing through!
Possibly the cleanest hotel I've stayed in. There was no shampoo provided in the room. I found that odd.
The staff. They were very friendly. 'closet' bars: ironed clothes kept falling. Bug fell on my head, spider crawled across our bed, refrigerator and microwave in the bathroom area, breaker tripped and turned off the refrig, smoke detect beeped all night, creepy guy with med mask and gloves
The room had new flooring and fixtures. The room had a cockroach on the floor after we had a big rain. Every morning it sounded like a herd of kids started doing laps on the floor above my room along with other strange noises at all hours of the night.
There was no coffee pot, no hair dryer, microwave didn't work, bed was hard.
This guest did not leave comments about this hotel.
The staff were friendly and welcoming, I had to open 2 or 3 doors to get to my room.
it was what i expected. i have never had any problems with Motel 6
The front desk help was . I found to be helpful and knowledgeable about the area. I thought she was pretty too!!! Pillows were a little soft for my taste. But im a weird sleeper so its probably just me
It was close to my desired location. I only had to travel a few miles each day to get to the ranch. The staff was very friendly. Rooms could be updated and re-carpeted instead of cutting patches and gluing them to the floor. Did not have a microwave until I requested one. Other than that I enjoyed my stay there. It was a fun weekend.
Staff was nice. Room was filthy! Sheets had not been changed from previous guest, but also had holes in them. There were no towels in the room! The leg on the table was completely broken off. And something splattered all over the back of the door that was disgusting. By far one of the worst hotels.
Clean and quiet Tiny little bath towels
Was close to where I needed to be Bath tub wasn't my kinda clean
If you are looking for a reasonably priced room without a ton of bells and whistles, this is a good choice. There is free wifi in the room, free breakfast, although selection is limited, and, although an older building, it is maintained well.
Location It was not clean at all.....TV reception was very bad.....Tub/ shower was nasty.
Affordable rooms and very clean. Close to the university and restaurants. No
The location wasn't bad. It was hotter in the room that it was outside and the lady told us that we would have to pay an upgrade charge to move to another room
quiet room and the room was warm. old, on need of remodel, smelled like stale food.
When the manager could tell tell I was unable to get upstairs, he accommodated me by finding a room downstairs. It had not been cleaned well enough,after the last occupants.
Good location.Quiet. Big crack in bathroom mirror.Not sure sheets were clean.Vending machines all empty.Dirty and in bad shape.
N/A Shower would not get warm, even after reporting it to management. The housekeeping staff did little, if anything to the room. A roach crawled across my pillow, prompting us to leave and book at another hotel. I would rather sleep in my truck than here
The room was clean. The gentlemen running the hotel were very welcoming. We had a bit of confusion about our needs. They immediately worked with us to resolve our concerns. It appeared as though they were in the process of making some repairs to the rooms. It was not a problem for me, but a heads up for others . My thoughts, if you are looking for a reduced rate hotel, you should expect some imperfections.
cheap price room was not as clean as the last time I stayed here!
The location was perfect and the price was very reasonable!! The hallway smelled awful and the room smelled of cigarette smoke but I had no option but get a smoking room. My tv remote worked only half the time and after the first day I couldn't get the Internet to work on my phone or computer.
Bed is ok Smell. Dirty room.
Great location. .breakfast waffles and coffee & muffins
The room showed it age, but it was clean and comfortable. The front entrance was taped off. The pool and the jacuzzi were empty. Some tools and equipment was laying around. Pretty easy to tell they were working on it.
The room was very nice. And beds where great. That there where only stairs to get to the second level.
Staff was very friendly and helpful. The overall condition of the room was poor. Needs renovation. Carpet was old and smells. Room was old.
The desk clerk was nice. The 1st room had a foul odor, mouse droppings and food crumbs in the bed. We asked for a different room. The second room ALSO had rodent droppings in the bed. We checked OUT and found a room elsewhere. The man said he could refund it but didnt.Horrible
The desk clerk was helpful. Dingy, dark, noisy, lock to bathroom and latch to hallway didn't work. Made up sofa bed for son - old sheets and blanket still on it. Got new bedding - holes in blanket, no pillow available. Alarm clock was set wrong and went off at 2:00 a.m.
Nothing The hotel had trash laying around the outside doors. The bathrooms were in need of repair. And the towels and sheets were stained and thin.
Location Smells bad stained carpet everywhere stained furniture cracked floor in restroom
nothing We found bedbugs and told staff and they said 'thanks for telling us'. Also no elevator only stairs. Very hard to get luggage in room
Good value. The place is older and as such isn't a getaway destination. The place was well kept, but basic in it's amenities. An inexpensive place to sleep. Occasionally some guests are a little rough looking, but I've never seen any problems in the 2 times I've stayed here.