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I thought the staff at reception were superb – kind, polite and extremely helpful.
the location is exellent , its near the main train station and the shopping area . i didnt like the services it was poor and they dont have dry cleen in the hotel they take it out side and it takes more then a day to come back , and you should ask them for your dry cleen to bring them back to the room they dont bring it back
The room I had was quiet and comfortable. It had tea/coffee facilities and fridge so I could keep some of my own food in it. The staff were very helpful and courteous. The location is good as it was across the road from the station. I did not have a chance to eat at the hotel so cannot comment on the food quality but the breakfast buffet looked good and the dinner menu had some good choices.
Location is excellent, bang opposite the main central railway station NA
Extremely helpful and friendly staff, comfortable beds, excellent breakfast We found the heating in the rooms too high and also would have liked some drawers or shelves for clothes and belongings
Breakfast Reception service, minigym has two machines :). Towels
Very helpful staff. At breakfast the service is outstanding, especially from the longest serving ladies.After our 6th stay we're treated like 'family'. In the beginning every guest was entitled to a travel card for the entire Ruhr transport network as fare as Duesseldorf Airport.It is a bit sad that this has been stopped.
Very comfortable rooms and very good position in the city.
Modern, clean and comfortable hotel. Excellent breakfast. Nice staff. Garage access is tight and a little spooky especially for women.
Good location and value for money. Nice minimalist design. Dirty wall-to-wall carpet in the room. Traces of old water leak in hallway.
Breakfast The reception is in the bar.
Hotel was small and friendly and the Bar was very good. There was a smell of bins in the foyer
All the out door cafes and bars on the walking street out the door. Easy walk to the train station, and great shopping, There breakfast was the best of any hotel we stayed at. Could not beat it, and they served breakfast all day until 5.00 pm No we just enjoyed our stay there.
Service of hotel staff is really good! The wireless is Inconvenient for a foreigner....
Room and shower were fine,They also have a nice bar Stairs
connected to cool cafe/lounge, friendly morning staff, excellent location right near the main train station and main pedestrian zone and places to go out, comfortable beds had to check-in at hotel in the cafe itself in the smoking section, hot water in shower was difficult to use and was only to get it to warm temperature, a little on the expensive side
Very, very friendly and helpful staff. Why not to include the Internet-connection in the price for the room?
The location is good (at the end of the shopping street). The hotel is actually integrated with a restaurant/bar so the breakfast was nice. Rooms newly refurbished (IKEA style) Small bathrooms, no minibar on the room, no safe at the room, charge for internet and no lift so if you have heavy bags ask for a room at lower floor.
Wi-Fi access did not work, and no instructions given
The breakfast was lovely and plentiful. The twin bed idea in germany did not quit impress my partner.
Staff were very welcoming and helpful, room and location excellent and good breakfast Whilst they provided 'snacks' it would have been nice if they had served dinner. Many good resteraunts round however.
Great staff, excellent breakfast, clean and confortable room My non-smoking room was next to a smoking one, and some smoke entered into my room
the hotell staffs service was very good. good value for money, nice clean rooms the breakfast buffé could have been a bit bigger
Very nice people, breakfast was perfect, the room was clean and nice, but warm due to the 30dg C outside.
I appreciated the facilities ( expecially sauna & swimming pool) of the hotel that are very good ofr the class of it. The parking is too small and it is not easy to find a place if you arrive after 6 pm.
During our weekend stay, the staff were very friendly and we experienced excellent service. The en-suite room was of an excellent standard and included a tv and mini-bar. Breakfast was excellent and we would certainly book here again on our next visit to Bochum.
Good service, breakfast, pool and sauna for the type of hotel that it is but a little expensive for the town and amenities. The entire hotel smelled of stake smoke, even on the non-smoking floors. I think they only recently turned some areas into non-smoking areas but it will be nearly impossible to rid the building of the smell unless they repaint and re-upholster the furniture.
Discreet staff, advantage to keep with yourself the keys of the hotel entrance and room, closeness to the central railway station and the main subway line.
Location was very convenient, easy access from the station and also the room was modern and clean, although a little small. A pleasant atmosphere and the staff was very kind. Tatiana
Good location: it is close to the railway station and underground. Located in the city center. Breakfast should be cheaper and there should be a fridge in the room.
It's was just 3 minutes from City Centre. The attitude of the staff! boy oh boy.
location is good ( near the central station ).
price my card data including security number came to hotel
Good value for money.
Nice staff at reception, very good location next to Railway station and private parking. Rooms are a bit small and so is the bathroom. Standard IBIS style, tough. Room might get very warm if you don't use the aircon.
The only thing I didn't like was that there was no kettle in the hotel rooms to make a drink.Otherwise it was fine. It was spotless, and staff very friendly and helpful.
The room was very clean, I liked that a lot! Another thing is that 2 minutes from train station. The staff were not friendly!!! They replied but with a cold face!!
The design of the washbasin, shower and window in bathroom. Colour of bed covers. Room was very small. Difficult to park because of the cycle race (which we had not known about)
The location, the size of the room are what we needed?
The Hotel staff was verry kind and efficient. I heard the noise from outside, from the street below, during the night.
The hotel is very close to the railway station, metro, bus stop, as well as to the city center. It was reasonably quiet, very clean, comfortable and the staff was very helpful.
Great Location. Practicly on the Train Station.
close to town centre and entertainment, also by main train station. our room was by the lift, which not so nice.
Helpful staff Can be noisy on a Saturday night
my stay in hotel only for sleep
The hotel staff were the friendliest we've ever seen, always happy to help! Very good value for money and we all really enjoyed the breakfast. The beds were quite comfy and during the night it was very peaceful. The decoration, this wouldn't normally be a bad point, but it looked a little dated. Maybe it was the look they were going for though.
Pleasant owner had packed breakfast ready for us to take on plane when lesving at 7am Very old bedding and beds decor very old fashioned
nothing not possible to pay with Visa. Had to collect cash from bank.
Its location I would have rather paid with Visa, but the proprietor insisted on cash.
Cheap and affordable - you get what you pay for. Friendly staff Smoking could be smelled throughout the hotel. Very smelly (but clean) linnen. No internet acces. Old fashioned decor.
Good location, kind and friendly staff, low price, tasty breakfast. N/A
It is a family/run hotel which is good value for money and they really try to meet your needs. Serving excellent breakfast. Neat and clean and warm. Not far from the city centre (Rathaus).
The City West hotel is in quiet area, near the center of the Bochum. The hotel staff is very kindly and fair. This is a low-level hotel, with small rooms which are not so clean. The price is little higher than it will be expected.